-
Post Office travel money card fraudulent transaction
We travelled to Las Vegas last September and took a Post Office travel money card loaded with dollars. When we returned I called the support team and they transferred remaining dollars in to pounds, approximately £150. On New Years Eve 2019 I took a call from the fraud team at post office who asked had I authorised a…
-
Virgin Money - fee free debit card
Public Service Announcement - thanks to MSE for flagging this up - Virgin Money have now introduced a fee free debit card deal for foreign ATM use abroad.https://uk.virginmoney.com/current-accounts/pcaGood news if you have such an account - but there are other existing accounts with this advantage of course.Just for info.
-
Do they ....
Hi...I booked a return flight to Aberdeen, hotel and car hire as a package....the return flight was scheduled with Flybe now liquidated,the onward flight is with virgin only the return part of the journey was flybe...does the agent have to find me a replacement flight as its part of a package
-
Full refund not given on a cancelled flight
Hi, One of my flight on a multiple flight trip got cancelled and I requested a full refund of trip which I believe I'm entitled to. Travelup has came back with a refund minus charge of £50 admin fee and 2% card processing fee. Is that normal practice? Should I get a full refund without any charges?
-
Opodo - How should I prepare my case for compensation
Sorry to through in another case related to flight and Opodo but I would really appreciate some thought on how I can best make my case to seek compensation from Opodo. Situation: - Booking made and paid in early March, due to fly on at 9:25am on 14 March with Lufthansa from MAN to Frankfurt, then to Denver. - On 05 March…
-
UBER use in USA
Can i ask, if i start an account in the UK before travelling to America, are there any issues i might need to be aware of while travelling there and using their cars?
-
Jet 2 NOT cooperative regarding coronavirus
Im due to travel to Rome end of March. The situation in italy is moving rapidly and areas becoming lockdown..Im trying to avoid any risk to myself loved ones and public and changing my flights but jet2 rules state no change in destination and admin fees will be applicable. This feels VERY poor service considering other…
-
flight cancelled
5 weeks ago i booked on line with easy jet a package deal to Poland. We are now checked in etc. I have just been on the app and it says return flight is cancelled, no explanation. I cant go into the booking to look for another flight it just says ring this number, ive now been holding 70 mins! Can I request a full refund…
-
FlyBe Flights - Credit Card & Flight Compensation Combination
Hi & thanks. We had booked flights with FlyBe using flight compensation credit, for previous delayed flights, and our credit card. The credit card part we understand but will we be able to claim for the flight compensation part of our booking? Any advice?
-
Holiday Autos, Goldcar, and AXA insurance
After hiring a Goldcar car through Holday Autos in Tenerife that was broken into, I've spent the last 3 months trying to get the 1179 Euros extra that Goldcar charged to my Credit card. This has involved getting itemised bills from Goldcar detailing the costs of repair, etc - maybe ten phone calls to Spain, repeated…
-
Easyjet - Homeward flight cancelled before deparutre
Looking for some advice on having my homeward flight cancelled pre departure. We have a ski holiday booked with Crystal ski and were due to be flying with Easyjet from Edinburgh to Sofia on Saturday 14th of March and returning on Saturday 21st of March. Earlier this week (Monday the 2nd of March) I got a call from Crystal…
-
Flybe
Hi We had flights booked with Flybe over Easter which were booked on my husband's credit card (Vanquis) with a company called E-Bookers. Due to the collapse of Flybe, we are trying to find out how we claim a refund for our flights. Vanquis are saying we need to contact the travel agency, Ebookers are saying its the credit…
-
Single Flight Cancellation on Multi-Flight, Multi-Airline Ticket - Options?
I'm flying to Bali from Manchester for a holiday with a friend in a few weeks and one of the six flights in the return trip has been cancelled, what rights do I have? (The return flight was booked as a single flight offered by the booking agent). The flights I have booked are as follows: Manchester - Bali (Outbound)…
-
Flybe collapses into administration and cancels all flights - MSE News
UK airline Flybe has collapsed into administration and all its flights have been cancelled with immediate effect. If you have Flybe flights booked, we've full help on what you can do and how you can try and get a refund... Read the full story: 'Flybe collapses into administration and cancels all flights' Click reply below…
-
Need both cards?
I'm going to Budapest so won't be exchanging money here like I would with euros. I have a Halifax clarity card but should I get something like a Starling card I can top up for cash withdrawal?
-
Online check-in fee - Jet2
Booked a flight + hotel deal with Expedia - departure in 10 days. Carrier is Jet2. Knowing I’d have to pay for hold baggage i logged onto the Jet2 “manage my booking” web page. Was surprised to see Jet2 requiring £16 for checking in online as this this something that I’d never been asked to pay for before. No other…
-
Easyjet not so easy
On return from Tenerife I attempted to use the Easyjet chat line to
express serious concerns regarding the boarding process at Tenerife airport on
18th December to register a complaint about the way boarding was handled. Gates were changed up to four times as far as I can recall, from gate 8,
to 5 then 12 to 13 resulting…
-
Anyone yet received refund from last-minute.com for Thomas Cook flights?
Does anybody know of anyone who has yet received a refund for flights from lastminute.com after the demise of Thomas Cook last year? We have been fobbed off now since October 2019 waiting for a refund of our flight costs to Cyprus. We know of people who have received refunds via other third-party booking agents but wonder…
-
New Zealand holiday money
Travelling to NZ for a month this year and looking for advice on best way to take spending money
-
WIZZAIR
Good afternoon. Few days ago I bought tickets on wizzair website. I booked just flight with no extra options and before I had to pay it says 29.99GBP. As I'm regular Wizzairs customer I do not need to enter card details and security password when I'm paying. I have to enter just cvv code and payment coming through (pic 1)…
