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Please put your query on the relevant airline thread
As the title suggest, please put your query on the relevant airline thread or the gneral compensation thread, rather tham making your own new thread. There have been at least 20 new personal threads in the padt week alone. Personal threads make navigation and searching difficult for all users. Ineveitably your thread will…
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Missed transfer bus to hotel
Hi, I hope this is the right thread to join, I can't find this precise topic. My daughter and friend booked package to Spain last week. The flight to Barcelona was delayed 2hours 40min, so no compensation for that but can they claim €140 taxi they had to take in middle of night as desk shut and when they phoned they were…
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Royal Jordanian - Any successes?
Hi - I've contacted both RJ and CAA as on initial contact RJ did not respond to our email. Our flight for 4 people was delayed for 5+ hours for a technical fault meaning we are eligible for over £2k compensation. However RJ are not on the resolver tool and I've searched this site and they have not come up at all. I just…
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Novair claim deny, external engine fault. Safety issue. Smells like bs
Hi does this smell like bs? I'm new to all of this and appreciate any help I can get. Regards We refer to your trip with booking number 180307-4930-00 and will with this regret that you got a dull end to your holiday due to flight delay on Novair's route NVR 324 from Zakynthos to Oslo. Ordinary departure time from…
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Kiev flights cancelled
Hi there -I’m new to this site & looking for advice please. Son and husband were booked to go to Kiev for Champions League final flying out from Liverpool on 26th May returning next day. Flights were £950 return each. They both had match tickets. They were told by text on afternoon of Thursday 24th that flight was…
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Blue Air - untraceable compensation
Hi all, Not sure if anyone has faced this scenario before. After a significant delay to our return flight Milan to Liverpool in Oct 2017, I claimed for compensation under the EU rules. After initially denying & then requesting lots of information repeatedly, Blue Air finally agreed to compensate me 250 Euros per passenger…
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Urgent help needed for changing dates on a holiday
Hi all, Hope you are all good?! So this Tuesday I was meant to be travelling to Barcelona for four days, three nights with my partner for her 30th birthday. I booked my hotel, flights, everything through lastminute.com. Two to three weeks ago my partner got some upsetting news from the hospital that required to come in for…
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Manchester to heraklion delay - 30 may 2018
Can anybody advise how to check actual departure and arrival times of a delayed flight MT1124 to Heraklion from Manchester on 30.5.18. We had a 3+ hours delay in departing from Manchester, we sat on the plane for over an hour in stifling heat. The cabin crew were on board and had to open the aircraft doors as people were…
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Trauma at Manchester airpoort
On the 29th May 2018 my husband and i were at Manchester airport Terminal 2 gate 28 waiting to board our flight with Tui to Palma before boarding the Marrella Dream for a 2 week cruise. Just as my husband and I arrived at the desk there was an extremely loud 'Bang' then a small delay before the whole building shook as if…
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Part of Multi Stop booking Cancelled
Hi, I'm in a bit of a unique situation. In January I booked flights, for myself and my family, directly with BA: Heathrow to Cape Town - 4 days in Cape Town Cape Town to Gaborone - 10 days in Gabs Gaborone to Heathrow with a change in Johannesburg The Heathrow/Cape Town flight and the Johannesburg/Heathrow flights are…
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Flight Cancelled - Looking for advice
Hello I went skiing in April to Val Thorens, on my way out Heathrow to Geneva my flight was delayed by a over an hour eventually got on it, then delayed on the runway because of computer issues on the aircraft eventually an engineer came on board and fixed it. Got in the air just out of london air space and it had a…
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Flight delay compensation
Hi, Not sure if anyone can help me but if you can TYIA I just returned from Tenerife and our flight was cancelled on Fri 1st June 2018. We were took back to a hotel overnight and told our flight would depart Sat 02nd June 2018. Arrived at the airport the next day, handed over our passports and were told there no more…
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flight delay compensation strategic airway
Hello there I booked a holiday with a travel agent on 15th may 2012 for travel 16th may2012. Form of payment:credit card visa. Airline :strategic airways Delay:24hours due technical reasons. Strategic airways went bust in May2012. I know it's a little late but do I have a claim and if so how do i take it further? Many…
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Query re missed connection
Does anyone know how I find out what time my flight actually Landed if it was a delay. As a family we recently travelled Boston To LHR then we missed connecting flight to Manchester I am not sure if the airline will view this as we didn’t make In 60 min (totally ridicolous for Heathrow!) or If was slightly Late and this…
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Bumped off flight
Quick and hopefully easy question for you..... My flight from Glasgow to Las Vegas was cancelled and I was offered €600 to fly out the following day from Manchester. Is this €600 only for being bumped and am I also entitled to claim in the usual way for delayed compensation? Other passengers who flew from Glasgow the…
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Compensation from Airport regarding a flight delay
The airline I'm claiming compensation from tells me the delay was due to a refuelling issue at Stansted airport. Does anyone know if there's a way to claim against the Airport?
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Flight could not land turned
Wondering is I am intituled to compensation. My BA flight was unable to land in Grand Cayman (bad weather) and as a consequence turned back and landed an hour later in a new airport (Nassu in Bahamas). I had to wait for 3days before I could remind my journey as BA only fly to Bahamas on Sunday Monday and Thursday. Ok I was…
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Weather Cancellations
If a flight is cancelled because weather has affected the airline but not affected the city where your flight is departing, is that a good reason for refusal or is that available to appeal?
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MSE News: Primera Air cancels transatlantic flights from Birmingham - your rights
New budget airline Primera Air has cancelled some of its transatlantic flights from Birmingham, affecting around 10,000 passengers...Read the full story: 'Primera Air cancels transatlantic flights from Birmingham - your rights' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Claiming for late departure
Just wondering is it best to rely of the Airlines system or go through one of the many sites that are available online ?.. & any particular site that some would suggest ?? Cheers ..