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Where is Novice Angel?
On a long holiday or "knobbled" by an airline/legal firm double act?
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Package holiday cancelled flights
Hi. Could someone advise please? Have booked a package holiday to a Disney hotel in Florida. Airline has cancelled our flights and offered a full refund of flight costs only, upfront payments to Disney are not refundable (I think it's about £150pp x 4 people). Travel agent is offering new flights with different carrier but…
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Chambery delay 27 dec 2014
My son & his wife left resort at 7am on Sat morning on coach with 39 other passengers. They spent the next 18 hours on the coach because they didn't reach airport intime for original flight. Crystal ski then decided to fly them from Lyon. they reached Lyon but there was no room on that flight. The coach then drove them…
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Flight Cancellation Compensation and Reimbursement
Hi, On the 10/10/14 I was scheduled to depart from Gatwick Airport for Venice. Unfortunately my flight was cancelled, with the official reason being due to thunderstorms. Originally it had been delayed by about 2 or 3 hours due to the need for a change in aircraft. However, we overheard from the easyJet representative…
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Air Traffic UK problems which occurred on 12th Dec 2014
Hi Have a question regarding the recent Swanwick Air traffic computer failure which occured on Friday 12th December PM. http://www.bbc.co.uk/news/uk-30454240 We were on a flight which was due to leave BHX but the events of above unfolded and the flight was delayed and we sat on the tarmac for nearly 2 hours. We eventually…
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TUI Flight Delay
Hi - I need some advice before I look to issue court proceedings against TUI for Flight Delay Compensation. I had written 4 previous letters asking my claim to be looked at for a September 2008 delayed flight, after waiting for court & Supreme Court rulings I now want to issue court proceedings but when I enter the flight…
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Cancun to Manchester Delay flight Tom195
Hi Just wondering how everybody is getting on with their flight delay compensation, we have been to the small claims court on Monday where Thomson didn't even bother turning up after requesting 42 days in order to "enter into discussions with the claimant" but we didn't hear anything,The Judge advised us to get legal…
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delays on both interconnecting flights
Hi all Does flight compensation work on individual flights or the booking itself. Had a booking of LBA-LHR-JFK but weather cancelled LBA and was transferred to MAN. There was a 5 hour delay to LHR which meant no flights out that night. Retickets on the next morning LHR - JFK flight which was then delayed by 11 hours.…
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Compensation for a delay to a connecting flight?
I was booked on a holiday to Prague which involved a flight from B'ham to Brussels and then there was a connecting flight onto Prague. The flight from B'ham was delayed by about 50 minutes and as a consequence we missed our flight in Brussels - we arrived with 30 mins to spare but that was apparently not enough time for…
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London Heathrow NATS Meltdown and Delays
I have insurance with Direct Travel recommended by MSE. I was caught up with the recent LHR meltdown and got stuck in Frankfurt as all flights were cancelled - BA said it wasn't their responsibility due to the ATAC issue and Direct Travel say that they don't cover flight cancellations only a one time benefit of £20.... Any…
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delayed flight in october of 2010
had a 24 hour delayed flight from sharm back to gatwick in october of 2010 on the 24,or 25 october, unfortunately ive lost all my details booking wise, im sure it was a monarch flight, how can i try a find my details along with flight information, we were staying at the coral beach resort,that i do no, any help would be…
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Christmas Crakers
For a little festive frivolity,:beer: I thought it might be a bit of fun to think up some new excuses for the airlines to churn out in their desperate attempts to avoid paying out what is rightfully and legally due the claimants they have delayed, cancelled or denied boarding. You know - the sort of dirge that you get on a…
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How do i find out my flight details please ???
My family and I were delayed on our flight to America in June 2008, as it is so long ago I have no idea of our flight details and am wondering if there is a website that could help me.....I know we flew with Thompson from Gatwick and could perhaps figure out the day but flight details are not something I have…
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Flight Delay American Airlines operated by BA. Am I entitled to compensation?
Hi All, My flights were booked through American Airlines from London Heathrow to Dallas Fortworth with a connecting flight from Dallas Fortworth to Lima. The London Heathrow to Dallas Fortworth flight was American Airlines operated by British Airways. This flight was delayed by 2 hours resulting in my connection flight…
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Flybe
My son had delays in august with Flybe out of Manchester to Newquay as the plane was broken down in Exeter. Having followed the MSE advice I sent a letter and waited but this is there latest email. [FONT="]"We write to provide you with an update on our progress with reviewing your claim.[/FONT] [FONT="]Following…
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Travel delay query
We were delayed for over 7 hours back in March 2011. Like others on this forum, I didn't keep copies of the boarding passes nor can I trace which credit card I paid on. I can quote all the other details required to make a claim but when I wrote to Thomson, they said that they didn't keep passenger lists for that long. Am I…
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Flight cancelled by TAP help please!
Hi there, is there anyone who can give me some advice or help? I'm due to travel with my son (3years old) on the return leg Stockholm to Lisbon on the 28th Dec. I have today received an email from TAP saying that my flight has been cancelled as TAP are striking 27-30th Dec. They asked me to call them so after 10 minutes…
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Date of calculation of Exchange Rate
Hi all, I have been fighting Virgin for nearly 6 years for compensation and have finally had my claim agreed after the recent Court of Appeal ruling. In 2009 the Exchange Rate of the Pound to the Euro was about 1.11 whereas they have calculated it at today's rate of 1.25 which for 600 Euros is a difference of £60 per…
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Thomson claim
February 2013 I submitted a claim for a Thomson flight that was 4hrs 50mins delayed due to a fuel leak. In June this year Thomson rejected my claim and so did the CAA saying this claim falls under the 'extraordinary circumstances' section. However, I've read that under the law you CAN claim for technical problems that…
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Posssible Retrospective Claim
Good afternoon all, In October 2011 my partner and I were travelling from Warsaw to Hanoi, Vietnam. The flight was cancelled and we had to reschedule to the next flight 48 hours later. At the time, we complained to the airline, which is LOT Polish Airlines (It was flight LO85). They declined the claim on the basis that the…