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Air Traffic UK problems which occurred on 12th Dec 2014

isotonic_uk
Posts: 351 Forumite


Hi
Have a question regarding the recent Swanwick Air traffic computer failure which occured on Friday 12th December PM.
http://www.bbc.co.uk/news/uk-30454240
We were on a flight which was due to leave BHX but the events of above unfolded and the flight was delayed and we sat on the tarmac for nearly 2 hours.
We eventually arrived at our destination 3 hours late, we had a connecting flight but luckily were ok as the same plane was used so we didn't miss a flight.
I took our comprehensive travel insurance with Coverforyou.com. The flight which was taken was a non-EU flight. I understand from this that due to the failure they will be compensating airlines, but will my non-EU flight be covered as well?
http://www.travelmole.com/news_feature.php?news_id=2014673&c=setreg®ion=2
Do we have any grounds of making a claim?
Thank you
Have a question regarding the recent Swanwick Air traffic computer failure which occured on Friday 12th December PM.
http://www.bbc.co.uk/news/uk-30454240
We were on a flight which was due to leave BHX but the events of above unfolded and the flight was delayed and we sat on the tarmac for nearly 2 hours.
We eventually arrived at our destination 3 hours late, we had a connecting flight but luckily were ok as the same plane was used so we didn't miss a flight.
I took our comprehensive travel insurance with Coverforyou.com. The flight which was taken was a non-EU flight. I understand from this that due to the failure they will be compensating airlines, but will my non-EU flight be covered as well?
http://www.travelmole.com/news_feature.php?news_id=2014673&c=setreg®ion=2
Do we have any grounds of making a claim?
Thank you
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