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Flight Cancelled
Hi My flight with Monarch was cancelled for a holiday booked in May next year. The best best they could offer me was a flight through Leeds minus the extra leg room I paid for which isn't an option for me. Ultimately I have to book another flight through Birmingham losing 1 day in the hotel and book an extra night at the…
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Cop Out?
Received a letter from Jet2 today regarding a nine hour flight delay involving two aircraft. We were travelling from Murcia to Manchester. The first plane was grounded due to a technical fault. After a 3 hr. delay the 2nd.plane arrived but had to land at Alicante due to a technical fault. We had to wait in the plane, on…
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Is a claim for compensation a fine ?
Hi All, A question to ponder - I'm aware of one case, I've heard about almost a year to this day I posted it's as ambiguous as that! It seems that MCOL after speaking to them again today cannot deal with cases for Compensation. They can however deal with cases that concern a fine for a fixed amount. I've stumbled on…
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Flight delay compensation for a child.
Hi, My family and I were on a delayed flight in July and have claimed for compensation from Thomas Cook. They have offered me £972 in vouchers when I clearly asked for cash payment. My problem is that it appears they are only compensating for 3 of the passengers.My youngest daughter payed a discounted price of £1 for her…
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Flight delay Thomson
I sent claim via recorded delivery to Thomson on 20/11/2014 as recommended by this web site. The letter stated I required a reply within 2 weeks. No reply ! - what do I do now?
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Jet2 latest excuse
Back in June of this year we flew from Paphos(Cyprus) to Newcastle, but one hour into the flight the emergency siren went off and some not all oxygen masks fell from ceiling as you can imagine people were in a panic including crew,we had to do a rapid descent and we were diverted to Sofia in Bulgaria where we had to wait…
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Need advice please. EasyJet EC261/2004
Last night my Alicante flight to Gatwick was delayed by just over four hours. We had refreshment vouchers, however due to the EU ruling 2004 (EC261/2004) can I get money back? Was with EasyJet. Thanks. PS basically they had to turn back just after the South Coast and get a new plane for Stansted so surely can't be due to…
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Easyjet flight compensation when travelling with an infant
Hi Easyjet have offered us compensation for 2 passengers, due to a 6 hr delay on our flight. However, my infant daughter travelled with us, therefore we were a party of 3. Are we eligible to claim for her as an infant?
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Lufthansa ~12h delay
I have a query about the applicability of regulation 261 regarding flight delays of 3+ hours. I recently had a two-stage flight with Lufthansa from the UK to Austria, connecting via Frankfurt, so everything was completely within the EU. I had left 1h 10m for the transfer. Unfortunately the first leg of my flight ended up…
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Was given Avios points 2 yrs ago still unused !
Two years ago I was due to fly from Manchester to Heathrow then connect to Philadelphia. The first flight to Heathrow was 15 minutes delayed in taking off then it was delayed for 30 minutes on the landing as there was nowhere for the plane to park. When we finally got off the plane we were told we couldn't board our…
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Onward Flight Cancelled
My apologies if this is discussed but could not find any information of compensation or action about cancelled onward flights. I am travelling via Air-India from London to Chandigarh (India) with a connecting flight at Delhi (India) - travelling this weekend. So within same ticket, itinerary is London-Delhi and…
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Cancelled Flight via agent
Hi I booked my flights to China via an agent on Air China. The night before the flight my agent said his contact to Air China cancelled the tickets and he did not ask them to do this. Then the next day he rebooked a flight with Cathay Pacific at no extra cost. I had to get a flight back and land back in the U.K on Monday…
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Bmibaby
I have two problems - first of all, Bmibaby ceased trading not long after I submitted a claim in 2012. Secondly, my letter to the CAA has also been returned because the CAA say that they cannot deal with the matter as the flight set off from Rome, Italy even though it landed in the UK. Have any other forum members tried to…
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Liverpool CC transfers
Does anybody with legal background know what legal rights the LiP has in cases where there is transfer to Liverpool, or similar? Surely the CC legal system cannot expect hundreds of LiP to travel to hearings hundreds of miles from home, often at their own expense (certainly in time/loss of earnings etc) to attend hearings?…
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No response from Monarch re: flight delay....next step
Hi I suffered an 8hr plus delay with Monarch in the summer. Flight MOn1829 - Corfu to Manchester on 29th September. I have wrote to Monarch requesting compensation, though they have received my letter (recorded delivery)they have yet responded. The letter was delivered on 20/10/14, please can anyone advise of what I should…
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Monarch STAY letter to the Courts.
Thank you to the person that gave me this letter. Very similar to Jet2 throughout, NO reference to Van der Lans. Goes over the history of why cases are currently stayed, we pick it up at point no:4 Date : Early November 2014 We therefore respectfully request that the Court continues the stay of these proceedings for 3…
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manchester/burgas 20 july 2012 (no record)
I am just wondering if anyone can help me ,i flew to burgas airport (bulgaria) 20 july 2012 and my flight was delayed for quite a few hrs 7 i believe ,i have the return flight details but cannot find the departure details ,all the flight stats website show is there was only thompson flight that day but i know we flew with…
