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Bmibaby

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I have two problems - first of all, Bmibaby ceased trading not long after I submitted a claim in 2012.
Secondly, my letter to the CAA has also been returned because the CAA say that they cannot deal with the matter as the flight set off from Rome, Italy even though it landed in the UK.
Have any other forum members tried to claim from successors of the now-defunct Bmibaby since they went out of business and succeeded?
Also, if all else fails, can a claim be made against the travel agents?
Any advice gratefully received.

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