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No response from Monarch re: flight delay....next step

Hi


I suffered an 8hr plus delay with Monarch in the summer. Flight MOn1829 - Corfu to Manchester on 29th September.
I have wrote to Monarch requesting compensation, though they have received my letter (recorded delivery)they have yet responded.


The letter was delivered on 20/10/14, please can anyone advise of what I should do next.


Should I write to them again, or go to the next stage of the compensation process?


Cheers


Phil

Comments

  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    Please read Vaubans guide and you will find more info about this in the last couple of pages of the dedicated Monarch thread.
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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