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Travel delay query

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We were delayed for over 7 hours back in March 2011. Like others on this forum, I didn't keep copies of the boarding passes nor can I trace which credit card I paid on. I can quote all the other details required to make a claim but when I wrote to Thomson, they said that they didn't keep passenger lists for that long. Am I really unable to claim compensation? I have tried the CAA and ATOL and keep getting fobbed off so can anyone help me find a solution?

Comments

  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    edited 14 December 2014 at 6:27PM
    Please post in the Thomson thread.
    Posts are not advice and must not be relied upon.
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