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12 hour delay compensation
I travelled form Singapore to London on Malaysian Airlines - when I got to Kulala Lumpur for change of flight I was told flight is delayed for about 7 hours due to technical issues I was told to wait at exit gate for transport to a hotel 3 hours later a bus took all the passengers to a hotel and we were picked up next…
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Flight compensation - is crew sickness 'extraordinary circumstances'
I tried to claim compensation from Aer Lingus for a flight which was cancelled due to crew illness. We were waiting to board when we were told that a crew member was ill and the plane was 'contaminated'. There was a delay of 8 hrs before we eventually flew to Dublin, effectively reducing our short break by a day. Aer…
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e-petition
Hi, If any of you are as equally fed up as I am that there is delay, after delay by the airlines in dealing with your claim (mine is Monarch and I claimed on the 27th Nov 2012 (nearly 18 weeks ago), and have only had one 'stock' email from them, and numerious auto replies, which is in spite of the CAA writing on my behalf…
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Which Emirates address should I use.
Hi all, My flight from Glasgow to Dubai in January this year was delayed three hours. As I live in New Zealand, which Emirates office should I address my claim to, UK, Dubai or New Zealand. Thanks in advance. Joe
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Change date Ryanair
Hi I need to change the date of a flight. I understand you have to pay a fee, but what about if you have already paid for luggage and reserved seating, is that transferred if possible
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JET2 - Compensation
Has ANYBODY received compensation from Jet2 either voluntarily or from CAA intervention or by court action. thanks in advance. Also has anybody actually taken jet2 to court?
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Monarch Flight Delay ZB759 22/10/12
Hi Can anyone please give me the latest on compensation claims on this delayed flight? I was on this flight last year, and have submitted the claim form to eu claims. Alas i have had an e.mail back from them stating that they are not going to pay out any compensation as they feel they dealt with the delay as best they…
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Compensation Claim
After having my claim turned down by Thomas Cook I got the CAA involved and lo and behold they have paid up.Unfortunately they have sent a discount voucher which has to be used by March 2014. If you read the regulation it specifically says the refund should be either cash ,cheque bankers drat or electronic transfer.It also…
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Is it worth me appealing to CAA?
. "The departure of this flight was delayed by 25 minutes due to Air Traffic Control retsrictions. The flight arrived in Dubai at 01.17 hours Dubai local time on 9th March, 62 minutes later than the scheduled time of arrival of 00.15 hours local time. As the circumstances of the delay were outside our control and the delay…
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Compensation Court Action
Hi! The compensation requests seem to be cooking along and many people seem to have realised that court action is the way to go unfortunately. How far progressed are people in their litigation? Has anyone here now got a hearing date? Have you been successful or lost? Which airline is involved?
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has anybody actually won a rejected claim?
As per most of the threads on here, We were also delayed (Virgin) due to a technical problem (flaps) and have had our EU claim rejected due to "extraordinary circumstances" My question is has anyone made a successful claim through the courts or other measures after initially having there EU claim rejected? cheers James
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Gutted...
Hi all In 2007 my family and I were on a delayed Thomas Cook flight from Fuerteventura. I remember it clearly because we had a nine hour delay and when we returned home we found we had been burgled. The delay was caused because our aircraft developed a technical fault over Portugal on it's journey over and had to return to…
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No Response from Thomson
Put claim in to Thomson for 2 delayed holiday flights (2 years running)!! That was approx 10 February but no response. What should I do now?
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European Small Claims Procedure - Form A
I would like to take Ryanair to court to claim compensation for a 6 hour delay on a recent flight which they will not pay as they argue a technical fault with their plane is 'exceptional circumstances'. I am planning to complete form A of the European Small Claims Procedure:…
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Just a thank you
Just wanted to say thanks as I received £1556 from BA as compensation for a flight delay in 2009. Used the flight delay template. Had to phone a few times to chase but BA were very helpful and paid up.
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claimed refund - can i still claim compensation?
Hi All I was booked on a long distance flight which was delayed 24hrs, I had already missed my meeting so got a refund. Can i still make a claim for compensation ? Airline: South African Airways - london -> johannesburg. many thanks for your help..
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New EU proposals for Air Passenger Rights
These are simply proposals at this stage and will probably not enter EU law until early 2015. Any current claims for compensation for cancelled or delayed flights will be made under the existing Regulation 261/2004.
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flight delays
hi there i asked thomsons for a flight delay refund and compensation but i received a letter today 13 -3-13 to say i cannot claim because all claims to do with "international carriage by air" NEED TO BE BROUGHT WITHIN 2 YEARS can i do anything else about this ??????
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onur air
anyone got information on claiming from onur air? booked flight with thomas cook but actual airplane was onur air?
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Lufthansa
Having flown in from Singapore to a connection in Frankfurt to fly to Aberdeen the following happened. We boarded on time but due to snow, the flight ended up being cancelled. The biggest problem was, they kept us in the plane out on the tarmac for 5 hours before finally cancelling the flight. I'm sure the excuse will be…
