We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is it worth me appealing to CAA?

Options
. "The departure of this flight was delayed by 25 minutes due to Air Traffic Control retsrictions. The flight arrived in Dubai at 01.17 hours Dubai local time on 9th March, 62 minutes later than the scheduled time of arrival of 00.15 hours local time.

As the circumstances of the delay were outside our control and the delay to your arrival in Dubai is less than three hours, EU compensation does not apply.

For further clarification to avoid any doubt, your departing flight from Dubai to Kolkata is not governed by EU legislation."

I was lied to by the airline in this respect as i purchased the ticket to Kolkata with a connection in Dubai both flights by them. As i was lied to about this do you think the "Air Traffic Control retsrictions" as the reason is true or not?

Basically due to the delay i arrived at my destination 12 hours later and missing part of a funeral, the purpose of my trip.

Can anyone advise as to weather it is worth me appealing to the CAA as the "Air Traffic Control retsrictions" is a valid reason as far as i am aware for no compensation.

Thank you for your time in reading this and your responses are appreciated.

Comments

  • Alan_Bowen
    Alan_Bowen Posts: 4,912 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If the delay was only an hour, how did you miss your connection, which should have been a great deal longer, usually 2 -3 hours in Dubai? Are you suggesting the delay was a lot more?
  • Mark2spark
    Mark2spark Posts: 2,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What airline? What departure airport? What date?

    And so on... :undecided
  • fifeken
    fifeken Posts: 2,737 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Alan_Bowen wrote: »
    If the delay was only an hour, how did you miss your connection, which should have been a great deal longer, usually 2 -3 hours in Dubai? Are you suggesting the delay was a lot more?
    MCT at Dubai is 75 minutes so an incoming delay of 1 hour could easily cause a disconnect.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.