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In credit more than £11,000 with British Gas and they won’t give it back!
We moved into a new home with solar panels, air source heat pump etc four years ago June. British Gas were charging us crazy amounts for electric - as much as £1800 per month - but it was a new property and we were charging a car and while we thought it was exceptionally high we figured eventually we would be able to get a…
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Lcs and Eon
Hi all I've got a demand letter from lcs for an address I've never lived at or owned. I have no idea how my name is being suggested as the person responsible for the energy bill. The letter says eon passed my contact details- I've tried to contact them but get no answer. I've sent lcs an email and have had no reply. I…
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Shell energy
I have just had dealings with Shell energy, which I feel I should pre warn other users to be wary of. I sent in my meter readings at the end of March. A week later i recieved an email with my new DD payments. To my horror they had increased it 300%. I called them and when the lady looked on her computer, the amount was…
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How we save money on Gas (heating hot water)
First time user of this forum... please be kind :) . I thought it might be worth sharing how we save money on gas in our house... Full disclosure: I work in IT, I'm not a plumber, or microbiologist! The trick here is to mitigate the legionella risk associated with hot water, whilst maintaining the temperature of the hot…
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Old electric meter mistakenly discarded. What could be the cost charge??
Okay, so this is really daft. At work months and months and months ago, (last year) a guy came and disconnected two old mechanical electrical meters from my works electric cupboard which is located in the bin bay of all places. He replaced them with a single smart meter. At the time he was there, he took away one of the…
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How is the VAT free insulation policy being implemented
I have a need to insulate my home. What are the practical details regarding the purchase of insulation as a result of the Budget declaration. Do I claim the VAT back retrospectively once purchased or will this be deducted at point of sale. Thanks James
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Put on fixed until 2023 tariff when moving to new home
Hello, In February I bought a house and established a new British Gas account when moving in. I did not previously have an account with British Gas and I did not transfer an existing account to the new property. When signing up with BG, I did not agree to or choose any particular tariff. I expected to be placed on its…
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British Gas Current to New Tariff
Hi I expect this question has been asked a lot and while I have trawled through the various forum posts, Martins videos and advice I just wanted to get people’s opinions about what they have done. My current British Gas Tariff is due to end on the 30th of April (Energy Plus Protection Apr 2022). I am being offered a new…
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Are variable tariffs the same for providers in a region?
Like many people, we came off a fixed tariff end of March and are now on a standard variable tariff. According to our smart meter our daily cost has increased by (a shocking) 120%.. We are with ScottishPower and could not find details of their standard variable tariff on their web site, are providers not obliged to show…
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Can Scottish Power demand I come off a pre payment meter,advice needed please
Hi everyone, I moved into my new home last May and Ive had a pre payment meter since then. Everything has been going well,however my meter broke down which left me not being able to put in my 20 digit number so eventually I ran out of electric. I rang them and at 9pm on Monday night a engineer came out to replace it.He…
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Off Peak Tariff
I have a 7 hour "off peak" tariff which gives me cheaper electric from (Sumer) between 1.00 am and 8,00 am each day. BUT the switch (contactor) which switches off the "off peak" devices (Night store heater and hot water ect..) does not switch at the same time as my tariff changes. It over runs by 9 minutes, so, for 9…
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Shell Energy
Anyone else having issues re billing prior to price hikes? They wanted to push our monthly payment from £145 to £600! On checking the bill I saw that they'd put an estimated bill for February at £950! We have smart meters so was "surprised" to say the least. So started a myriad of emails, ongoing still! It turns out our…
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interest rates ISA/SAVING Acconts
Can anyone explain why the interest on an ISA is always lower than an ordinary savings account. For example I year fixed rate ISA 1.1%. Same bank, I year fixed rate savings account 1.4%. OK, I know the ISA is tax free but why would that affect the rate as the banks do not deduct tax on any of them. I also understand that…
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Moving house and can't take ovo fixed till September 2023 tariff. Help 🙏
Morning Stupidly I thought when we move at the end of this month we can take our ovo fixed till September 2023 deal with us and am now in a panic because we can't and I am struggling to work out what our options are as the comparison sites just tell me to stick with the tariff I'm on which obviously I can't do because I'm…
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Energy - Supplier Disolved in Nov 2021
Ladies/Gents, I moved into a 1 bed property in July 2021 and in October 2021 I found that the current supplier (symbio) was going into administration. They have quite heavily overestimated my usage which was agreed with Eon, when I contacted Eon about the usage they refused to change my meter reading. Considering Symbio is…
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Over charged bill with shell energy
I have a 3 bed semi and live alone and was paying £69 a month estimated. The new charges are £335 and they are saying I owed them £3000 can anyone help and advise me. Iv asked for a breakdown and what I was paying and what I will be paying. It’s now changed to I owed them £7500 but can’t go back further than 12 months it’s…
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Economy 7 Tarrifs
Since the price cap rise this month I notice my economy 7 tarrif has increased from Just over 7p per kwh to about 19pper kwh. This is far above the price cap percentage rise. Can this be legal? I can’t even be sure exactly what my night rate is other than by calculation of the smart meter information as the meter does not…
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Moving supplier
Hi I'm with EDF (having been moved due to Utility Point's demise). I've been put on the Welcome Variable tariff and paying £270 per month (up from £180). Electricity unit rate: 28.02p per kWh Daily standing charge: 42.25p per day Gas unit rate: 7.343p per kWh Daily standing charge: 27.22p per day I want to move the…
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SSE account now moved to OVO
But on March 8th I was around £500 in credit, by the 14th I was with OVO and had no credit. What has SSE done with the money? I can't contact them, OVO don't know anything about the credit even though they own SSE.
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£200 energy bills support scheme consultation
In case this hasn't been posted already BEIS have released the consultation on how the scheme (aka the £200 loan, not loan) would work. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1068148/energy-bills-support-scheme-consultation.pdf Main points I picked out * To be paid…
