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Solar panel
I have just received a settlement figure of 1k after being misold solar panels 5 years ago is it worth me paying this off and selling my electricity back to the grid ,if so how do i apply
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The Energy Grant Funding Scheme
Had a cold caller today claiming to offer discounted cost of replacing my front door... The rest being back by the Governments 'Energy Grant Funding Scheme'. Does anybody know if this is legit? He said my windows look fine, then asked how old my front door was... he's coming on Friday to price up. Is this a legit scheme,…
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Dual fuel price hike
Hi. Around 4 months ago I changed my G&E tariff to what seemed a lot better for me, changed to direct debit payments etc and upon the company (EDF) receiving my latest meter readings what started off as a manageable monthly payment, they have increased my payments 3 fold. How do these companies work out what you can be…
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Statutes of limitations
What are the statutes of limitations on companies claiming you owe money?
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British Gas text message
Hi, my dad tried calling British Gas today to discuss increasing his payment, but was on hold for too long as they were busy and he hung up. He then received a text message from number 07378905407 asking for various personal details like name, address, email DOB etc, so they can help, can anyone confirm this is a…
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Red Triangle on IHD
My BG smart meter IHD beeped then went blank then rebooted and since then it does not show gas usage and has a red triangle next to the blank flame and the gas meter reading is not increasing. The electricity part of the IHD is working OK. Does that mean I am getting free gas? :)
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Council gas
Hi, can anyone be so kind as to advise if the Council should be charged to have the gas meter disconnected as I don't use & don't want to have to pay standing charges or will the charge be on myself the tenant ?
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Agile Octopus and Economy 7
I have a 30amp AGA which charges overnight on Economy 7. I'm currently with OutFox the Market and deliberating changing to the Agile Octopus tariff. My concern is that Octopus with replace my current two rate meter with one of their smart ones that send readings every 30 minutes and I wonder what would happen if I found…
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British Gas - Help!
Hello, I’m hoping someone can help or advise me. I’ve been a loyal customer of British Gas for 17 yrs (fool!) and had my electricity meter read in March 2020 - I was £70 in credit. I had my meter read again in September 2020 and was sent a bill for a staggering £2,000!! I’ve contacted their hideous customer service and got…
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Moving home, new deal.
Hi, I will be moving home and want to change energy suppliers. Is there any way I can make use of the good deals on the ML switching site? Is this only for switching deals as opposed to moving home? Thanks for any advice.
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Solar Power Battery Backup
Greetings to all About 10 years ago I followed Moneysaver advice, and had PV (electric) generation panels installed. They have paid for themselves. Currently, Eastern county councils are combining bids for the installation of battery backup, to increase the usage of any power I generate. On the face of it this looks to be…
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Shell Energy up for Renewal. Not offering Cheapest Tariff
Hello all, My Shell energy Fixed November 2020 plus Smart tariff is coming to the end of its term, expiring 30th November. Shell are offering me a few options for a new tariff but are way more expensive than the tariff offered on MSE Energy Club which is not listed as a renewal option in my Shell account. e.g. Energy…
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British Gas Trio II in home display unit
Hello does anyone have British Gas smart meters with the Trio II IHD? I have the app but cannot opt into live energy to be able to see the live usage in the app. Is anybody able to see live energy on the app? I cannot get any sense out of British Gas, some of the call agents are not even aware of the app and others say…
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Scottish Power / Can I switch?
Hi all, Hope someone can give some advice. I moved into a rental property in January owned by a friend (who'd literally just bought it). I did the usual, signed up for council tax, water rates etc but for some reason I managed to miss the Electric bill (I was told at the time that it was with E-on which the previous owner…
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Should I switch to Economy 7?
Hi After extensive research into updating my E10 electric warm air system, it looks like Dimplex Quantum NSH’s on Economy 7 would be the cheapest to run for electric heating. Possibly similar to the warm air system. Property is 3 bed semi detached so would use electric radiators for bedrooms. Just wondering as the heaters…
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Boiler cover/servicing experience with EDF - not good
I signed up this time last year with EDF energy for 12 months boiler cover plus a free service, at about £8/month. I was keen to get it serviced ASAP as I didn't know when it had last been serviced, but they fobbed me off every month last winter saying they were too busy, and then of course Covid arrived in March, so a…
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Green Homes Grant Scheme
Green Homes Grant query Much has been discussed about the new Green Homes Grant so I decided to go online and check our eligibility. Much to my surprise I discovered that Solar Electric Panels are not a primary improvement although Solar Thermal Panels are included. Has the government given up on Solar Electric Panels even…
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New electric connection - smart meter mandatory?
Hello,For a new electric connection, are there any of the big six who will install a non-smart meter? All that I have called so far say that they have to install smart meters?
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Tonik - Late Billing
I switched from Tonik at the end of my contract with them in January 2020. Meter readings were provided and the final bill paid. Imagine my disbelief when a bill came in last week - end of September - some 8 months later, out of the blue, for £260. No explanation. When I look online it adds up electricity and gas paid over…
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SMETS2 meter switch query ?
I have moved from OVO Energy to E.ON a few days ago and couldn't believe it when E.ON said that the 2 SMETS2 meters that OVO fitted in July 2019 are not compatible with E.ONs systems without a software update. I thought that all SMETS2 meters would allow customers to switch energy companies without the meters going dumb?
