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Gas & Electric meter locations
I am planning on buying a bungalow and have concerns about the current location of gas & electric meters . At the moment they are both mounted internally within a small cupboard approximately 300mm of each other . The cupboard is located at low level within an entrance porch . The porch has no specific ventilation other…
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Bulb increase electric.
Enjoyed constant electric only costs via Bulb past 2 years. Managed this year with 76.50 DD, though it has been mild etc. recent e-mail suggests Bulb are increasing this £98.76 Which is disappointing. I guess they aren't taking into consideration Warm Home Discount if accepted again this year. Also only storage heater is…
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Help Please With Night Storage Heaters, Related Meters And Huge Electricity Bills
Our last year's electric bill amounted to 10,592kwh (4860 day 5732 night). We live in a small 3 bedroomed 1950's semi detached house and when we moved in four years ago we installed the maximum amount of solar panels, a wood burning stove, new dimplex quantum heaters downstairs (3) and just ordinary wall hung electric…
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Best Supplier for Heavy Consumption
Hello, My parents are a heavy electricity user as they have an annex running off their meter as well as the main residence. As a result their consumption is almost 11,000 KwH a year. Are there any safe suppliers out there with a high standard charge tariff and lower unit rate? My parents, brother & I are currently on Bulb…
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Energy company takeovers
When your energy company is taken over, e-on took over npower, do you have the right to leave for free if you’re in a fixed deal?
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EDF
Hi I am having problems with EDF and my final bill. We have lodged a complaint with EDF customers services and they have eventually looked into iour complaint and have now come back and said that our final bill was wrong and it is more due to the increase cost in electricity. We feel that our smart meter was wrong or…
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Sottish Power - Woeful Customer Service.
I noticed in September that my monthly duel fuel payment was £96 and that I was currently £170 in credit. Knowing that I finished last winter in credit with a simular payment plan (albeit to British Gas) I contacted customer service. Me - Can I lower my payments SP - Yes to £68. Me - Great can I have the £170 back SP - Yes…
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Can't move away from Scottish Power - help please
Hello. I have tried on a few occasions to move my electricity only flat from Scottish Power as any online comparison shows cheaper options available. However, after a few days, every supplier has come back to say they can’t deal with the type of meter I have. After looking into it, it appears I have an ‘off peak D’ meter…
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Using £1.30 gas overnight when the boiler is switched off at the wall!
Hi all....we have a smart meter now and I have noticed that the gas is going up overnight when nothing is being used and the boiler is switched off. This isn't the standing charge as it's too much. We are looking at about £35 -£40 a month in gas I don't think we are using. Has anyone else had this? Any help or suggestions…
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Calculating your energy usage for the year?
It'll be something so simple but because of the number that i've worked out, i'm feeling i've done it wrong. I got notification email today that i'm on a variable tariff as of today. I must've missed a warning email a few weeks ago maybe. So i start looking about for better deals. I'm with Tonik and they've messed my bill…
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Lack of good switching deals early October 2020?
Hi folks, I created my account to ask a somewhat broad question: is it just me, or does it seem to others as though there is a lack of really competitive energy deals right now? Maybe the consolidation of the industry through smaller ones going bust or being bought? But it feels (to me at least) that there isn't that…
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High energy bill before account ser up
I recently moved into a new build flat start of July. Every flat in the building had a smart meter installed by e-on and we were unable to look at any electricity deals with other providers until eon set up our account and gave us an account number. Because we had no account set up, we were unable to check how much…
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Ofgem - Hot Air or Action
Don’t know whether anyone else has read the statement issued by Ofgem today that 7 energy companies have not paid the renewables obligations and feed in tariff levelisations they were due to make by 31 August. The total is a staggering £34M. The 7 companies are named and feature names which have come in for a lot of…
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Ofgem: Seven Suppliers Owe £34 Million in RO & FiT Scheme Payments
Ofgem is consulting on issuing seven suppliers with final orders to compel them to make £33,861,450.83 in outstanding payments owed to comply with the Renewable Obligations (RO) scheme and pay £158,814.47 in Feed-in Tariff (FIT) levelisation payments. The seven suppliers are: Co-Operative Energy Limited; Flow Energy…
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Individual Room Temperature Control
Last winter, I was looking at getting a smart temperature control for the house. We have a conventional gas central heating system with hot water via cylinder. There are thermostatic radiator valves on each radiator. The popular smart controllers look easy to fit, but (as far as I can make out) only do the same type of…
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Variable Direct Debit for energy supplier
For gas supply, I have been with Zog Energy for a while. I pay them pay via Direct Debit. I always send them monthly meter readings at the start of every month. However, today I found out that they have been charging me based on estimated annual usage divided by 12 as I receive an email from Zog to notify me of Direct…
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NPower bill - they changed their minds
I move house 18 months ago. When I moved out, I gave my final meter readings and they said that the final meter reading was enough to power the whole street (ie. thousands of pounds). They messed my readings up because they somehow thought I had a smart meter - I didn't. No idea whose smart meter reading they were looking…
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Clear Business not very clear!
I am a mobile hairdresser and during the month of September 2020 i had to chance to open a salon. I started putting things in place and got the keys to the shop and started fitting it out last week. I got a phone call from someone at clear business telling me that they were the existing supplier of electric and water to…
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Do any electric companies report your payment history to credit reference agencies?
I'm looking to build my positive credit history and about to switch to a new electric provider. Was wondering if any of them report your monthly payments just like the mobile phone companies, banks etc do?
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Storage heaters aren't storing heat overnight anymore
hello im slightly baffled.. as the weather has got rather cold recently I had switched on my storage heater in living room only switched on the overnight switch and had input on medium .. it worked for a few days had a lovely warm room but now without touching anything it has gone stone cold. I've checked if the boost and…
