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British Gas text message

xssc32x
xssc32x Posts: 77 Forumite
Part of the Furniture 10 Posts Combo Breaker
Hi, my dad tried calling British Gas today to discuss increasing his payment, but was on hold for too long as they were busy and he hung up. He then received a text message from number 07378905407 asking for various personal details like name, address, email DOB etc, so they can help, can anyone confirm this is a legitimate BG number and not a scam as my Dad is concerned
Thanks
Simon

Comments

  • xssc32x
    xssc32x Posts: 77 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi, yeah tried this before posting. Bit of a mixed bag of responses, was hoping someone on here may have had first hand experience 
    cheers
  • binao
    binao Posts: 666 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 6 October 2020 at 8:39PM
    xssc32x said:
    Hi, my dad tried calling British Gas today to discuss increasing his payment, but was on hold for too long as they were busy and he hung up. He then received a text message from number 07378905407 asking for various personal details like name, address, email DOB etc, so they can help, can anyone confirm this is a legitimate BG number and not a scam as my Dad is concerned
    Thanks :/
    Simon
    Never give personal information in reply to a text etc.

    You need to contact BG direct on a normal number. Not on what may be a cloned number etc..

    0737 is a mobile number :'(>:)
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