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Immersion - Boost or Normal?
Hi everyone, I’m hoping you might be able to help answer a question that’s dividing opinion! We’ve moved into a rented flat and the normal/boost switch is causing discussions over which setting is which. What are your thoughts? Is this currently set to boost or to normal?
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electricity and gas
Hi all, here is the history... i usually to spend about £70, £80 a month in gas and electricity in my previous address, (3 beds house). We are 5 people family. i moved in 3 beds, 2 living room house and im paying now about £240 a month (i moved in middle of September so i started to spend more gas with heating), consider…
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Renewable energy?
Does anybody have any recommendations for renewable energy suppliers?
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CST Law Acting on Behalf of Extra Energy
I have recently been harassed by 'Extra Energy' and CST Law (since December) claiming that I have unpaid debts with the company; a year after being a customer/company going bust. I have become very anxious that this may harm my credit rating if the company is legit and there are any outstanding debts (which I don't recall…
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EON - moved house and not charging?
Hello All, I moved home in October 2019, rang EON before I left submitted final meter readings and submitted new readings for new place. Old account is now inactive and shutdown and fully paid. However, I keep getting letters that state "to homeowner" you need to pay for your electric etc etc were sending bailiffs round…
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Heating coming on randomly
HI everyone Looking for some advice. My energy bills have been really high for awhile now, I can't really understand why as I'm careful with the heating (timed to come on 1.5 hours in the morning and same in the eve), not loads of baths/ tumble drier etc. I switch tariffs to get the best deal (currently with Tonik) and…
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District heating billing
We live in a new build apartment where planning requirements mean we have to district heating. The issue is the ongoing cost of the system. In my view we are a hostage to fortune to the company Evinox as they installed the system. Each apartment now has to pay £90 per year to receive quarterly billing and this is before…
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SGN/National Grid - Meter change?
My 92 year old mother has received a card from a company SGN (working on behalf of National Grid Metering, apparently), giving her a 12hr time slot & claiming her gas meter has come to the end of it's life cycle. It states it will NOT be a smart meter (she has resisted EON's numerous attempts to bully her into having one),…
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E.ON - now making everyone in the household liable to pay the bill! Is this legal?
As the title says, as of April 1st, anyone in the household, not just the named person on the bill, is liable for paying the bill. This is the change in T & Cs All occupants of a property are now responsible for paying bills, not just the individuals named on an account. Is this legal under contract law? I can see it now.…
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Scottish power WHD
@scottishpower Can you please shed some light with my whd application please??
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Direct debit review based on winter quarter
I have recently switched to Bristol Energy, they offered me a 2 year deal based on previous annual consumption. I switched as this was much cheaper per month. However, Bristol Energy have done a review of my account, and based on the previous 6 months want to double my DD payment. I have challenged this saying it is based…
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Erroneous Transfer Headache
Hello, A tenant that is soon to move into the flat downstairs from ours has accidentally provided our gas meter number when opening an account with his energy provider (Spark Energy) which has resulted in an erroneous transfer. Our energy provider, Scottish Power, are able to do very little from their side, except put in…
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How do you convert M3 to KWH?
Sorry of this is a stupid question but I can’t work it out. My electricity meter is showing 00850 KWH which is I can submit as a meter read but my Gas meter is showing as 00081.480m3, how do I convert this to KWH?
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AVRO Energy - Not on Cheap Energy Club?
Hi AllI've noticed that Avro Energy no longer appears on Cheap Energy Club when getting a new comparison. Has anyone else noticed this or know why?
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npower chasing me for money for an address I never lived at
Npower have been chasing me for payments of bills over a period of years for an address I have never lived at. I have twice provided evidence of where I did live but now they have passed the debt to a collection agency! They have never been able to provide any evidence that I did live there or was ever responsible for…
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Daligas, Enstroga, Entice, Northumbria, and Symbio all BANNED from taking on new customers
Ofgem has banned the following suppliers from taking on new customers with immediate effect. Daligas Limited, Enstroga Ltd, Entice Energy Supply Limited, Euston Energy Ltd (trading as Northumbria Energy), Symbio Energy Limited.…
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E.on Mobile App
Hi @E.ON_Company_Representative:_Malc I've had a email to say account it setup. I can login online but when i login i don't see my tariff info displayed yet, can't view DD etc. When i try to login on the mobile app it just says "we're sorry, you're not able to submit meter reads or view bill via our app at the moment.…
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Please help.... SSE bill is £880 for electricity usage in one bed apartment!!
I moved into my one bedroom flat mid September and gave the company a meter reading straight away. Since then I have been paying £46.00 a month - as this is what I was told would be the predicted monthly usage. However, I did not give another meter reading until mid February this year, after I received an email from them…
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Smart meter gas meter data problem - can I ...
We've had long running debates with British Gas about why the data from our smart meters are not being received, and a variety of explanations of varying plausibility. The big problem is really with the gas data. (We now have SMETS2 meters.) I know that the gas data is sent over the Home Area Network (HAN) to the…
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Mis sold solar panels
Hi I’ve been Mis sold solar panels my name is Shabir Ahmed I’m not receiving a descent amount of money back as was promised,& still paying loan of can you please help me
