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Old energy accounts closed when switched?
Hi everyone, Just joined, first post, and found nothing about this topic when I searched, so here goes! Wanting to avoid TalkTalk's recent introduction of charges for email addresses, I'm having to change those I use a lot for online accounts. Looking back through accounts with previous energy companies, I tried logging on…
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Switching from Pre-Payment to Credit Meter - Advice needed please
I have bought a property around 5 months ago and as I have been renovating, I haven't yet fully moved in. The property had a pre-payment meter and at first this wasn't too much of an issue due to me not 'fully' living there. However, I now want to change it to a credit meter (the meter installed can only be used as a…
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Home Improvement/Boiler Grants for those not on benefits?
Hi, I am looking for information on grants or funding for those who are employed but no receiving benefits. Basically, I am a single parent and my heating has broken down and can not be repaired (old back boiler). I have been quoted for a new combi and new radiators as mine would not be able to stand the pressure from the…
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Which GNE Tariff is best
My GNE tariff ends very soon (GNE MSE 18 Month Fix Exclusive)I am being offered GNE Family Green 12 Month Fixed V7 when I login to my acct.I see that another GNE tariff is currently a top pick (Green Network Energy 1yr fix)Is there a way I can compare the two tariffs on offer?
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British Gas Escalation help - faulty meter
Side note and positive one before I start... I haven't been here for quite a while, but I like the new forum layout. This is going to be very long, but really hoping someone can help me in dealing with a gas meter issue with British Gas - bolding will be explained later. I'm at my wit's end. Very brief background -…
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Strangely High Gas Use
Hi all. I am very confused with my energy bills lately. I am with Avro on a basic plan that I know is too expensive and I can get cheaper but that is not my issue. My gas bill (gas alone) is roughly £115-£150 a month, Jan-Feb was £191. The meter readings are all accurate including their conversion from FT3 (my meter is…
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MoneySavingExport - Utility transfer nightmare with British Gas
Beware of setting up Britsh Gas utilities via money saving expert. I did this earlier this week, and instead of setting gas and electricity at my new address they have set up a HomeCare insurance account. There seemed to be some confusion becuase I'd asked them to close the account for my previous address and I was hopeful…
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Electric Heating Options & Energy Plans
Hello all, At the end of 2018 my partner and I moved into our first flat and have until now neglected to consider energy plan and need some help! I have a two bedroom flat without any access to gas mains, meaning I am reliant on using electric central heating. The crux of the question is: what type of electric heating…
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British Gas HomeCare excess rip-off
I have British Gas HomeCare Boiler cover (Boiler & Controls Breakdown Cover - £99 Excess) which comes "free" with the energy tariff. Having recently suffered a failed boiler it was repaired and British Gas are now trying to claim two lots of the £99 excess on the basis that their engineer replaced a failed motorised zone…
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Look after my bills
Has anyone signed up for this automated bill changing service ?
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Avro energy. Gas and Electricity
Using moneysavingexpert to change from my current (no pun intended) supplier, I chose a tariff "Simple and SuperFixed" by Avro energy. Partially because they are a locally registered company and their rate was very favourable. When they (Avro) sent me a welcome pack by email it did not show the same rate but "Simple and…
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supplier changed without permission
for the second time my supplier has been changed from british gas to another supplier without my permission.l now have british gas and see trying to charge me for my supply
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Gas suppliers
I’ve just had gas piped to my property, how do I find prices and suppliers without comparison sites as they all want you to already have a supplier. Up till now I have only had electricity.
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Smart Meters
I switched to British Gas a few years ago and had smart meters fitted which worked well for me. I then switched to Avro Energy via the Cheap Energy Club and the meter didn't work. I am now switching back to British Gas (via the Cheap Energy Club of course ! ) and am wondering if my smart meter will automatically work once…
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Are EON in breach of contract for not fitting a smart meter?
I signed up with EON to supply my gas and electricity last April and part of the T's and C's stated we had to agree to having their smart meters installed in order to get the "cheaper" online tariff. I explained to them that I already had Utilita smart meters that were installed by White Rose Energy but EON said they'd…
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New home owner and looking for an energy company.
Hi all, First time posting. I'm a new home owner and i've been looking online to try and get a good deal. Being a new home owner i have no idea of my usage of gas and electric. I'm a single person living in a 2 bedroom house. I've been looking at e-on and there march 2021 deal . The standing charge is 5.25p for both energy…
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New boiler
We had a new boiler fitted by Glow Green. It came with a digital thermostat controlled on an app. However there was a problem with the connection and we couldn’t control the heating. Consequently it remained ON all the time, unless we switched it off manually. In addition our downstairs rads weren’t working. The problem…
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E.on - Unable to submit Meter Reading
Hi @E.ON_Company_Representative:_Malc As you know i'm in process of switching to E.on. Today i had a email saying they need me to submit a meter reading BUT the link in the email doesn't allow me to submit a reading, i enter in account number, post code, email, next page I select Elec and then nothing. IF i login, it has a…
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Replacement of old storage heaterd
Need advice about upgrading old storage heaters
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Utilita rip off!!
Hi there am new to this. Stressed with my new energy supplier. Had a guy at my door saying company was great save money etc. Sounded great. Got our prepayment gas and electric cards and topped up, our smart meter is being installed on Wednesday. The amount of gas and electricity we have went through is a joke. And I just…
