AVRO Energy - Not on Cheap Energy Club?

quez

Hi All

I've noticed that Avro Energy no longer appears on Cheap Energy Club when getting a new comparison. Has anyone else noticed this or know why?

Gerry1

They only appear if you are asking for a quotation for dual fuel, that's all they offer.

quez

Gerry1 said:

They only appear if you are asking for a quotation for dual fuel, that's all they offer.

No, they don't appear at all - they used to, but not now. I'm currently with them and when I choose the filter "Tarrifs from - My Current Supplier" the search returns nothing.  I can only think Avro are no longer included in the Cheap Energy Club?

Hasbeen

quez said:

Gerry1 said:

They only appear if you are asking for a quotation for dual fuel, that's all they offer.

No, they don't appear at all - they used to, but not now. I'm currently with them and when I choose the filter "Tarrifs from - My Current Supplier" the search returns nothing.  I can only think Avro are no longer included in the Cheap Energy Club?

Definitely included. Perhaps not showing for you as existing customer?

Biggus_Dickus

quez said:

Hi All

I've noticed that Avro Energy no longer appears on Cheap Energy Club when getting a new comparison. Has anyone else noticed this or know why?

If you’re an existing Avro customer the CEC will not show any Avro tariffs for reasons best known to themselves.

If you’re looking for reliable and up to date ‘whole of market’ comparisons don’t rely on the CEC,...it’s untrustworthy and of little value, imho,...and that goes for any customer using the CEC, not just Avro customers.

Avro’s current cheapest dual-fuel tariff (12-months fixed, £0 exit fees) is called Simple&Superfixed;...existing Avro customers can switch to it online if they wish,...with immediate effect.

For more accurate, up-to-date and honest price comparisons use Energylinx or the Citizens Advice comparison tool as  starting points.

https://www.energylinx.co.uk/

https://energycompare.citizensadvice.org.uk/

JJ_Egan

OP is untrue  .

Avro 4th down for me .

youravinalarrrf

There are no tariffs currently available on CEC to any existing Avro customers.

This earlier post on page 138 of the main "Avro Energy reviews: Give your feedback" thread may help https://forums.moneysavingexpert.com/post/quote/5367862/Comment_76864345

Talldave

I think your link should have been:
https://forums.moneysavingexpert.com/discussion/5367862/avro-energy-reviews-give-your-feedback/p138

Gerry1

quez said:

Gerry1 said:

They only appear if you are asking for a quotation for dual fuel, that's all they offer.

No, they don't appear at all - they used to, but not now. I'm currently with them and when I choose the filter "Tariffs from - My Current Supplier" the search returns nothing.  I can only think Avro are no longer included in the Cheap Energy Club?

Yes, you're (almost) right !  They do appear for me (provided I ask for dual fuel, of course); I'm with Gulf and Neon Reef, but now I have to pretend I'm with Green for electricity because the CEC is boycotting Neon Reef and won't let me say I'm with them.  But when I pretended I'm with Avro, it refuses to show any Avro results.

So that proves the CEC doesn't show all suppliers, and that it won't always alert members when a better deal becomes available.  Those are its two big selling points, so it's really disappointing that it's breaking both these key promises.

Sooner or later the Advertising Standards Authority will rule against the CEC for making false claims, and that will really blow Martin's credibility out of the water.

quez

Gerry1 said:

quez said:

Gerry1 said:

They only appear if you are asking for a quotation for dual fuel, that's all they offer.

No, they don't appear at all - they used to, but not now. I'm currently with them and when I choose the filter "Tariffs from - My Current Supplier" the search returns nothing.  I can only think Avro are no longer included in the Cheap Energy Club?

Yes, you're (almost) right !  They do appear for me (provided I ask for dual fuel, of course); I'm with Gulf and Neon Reef, but now I have to pretend I'm with Green for electricity because the CEC is boycotting Neon Reef and won't let me say I'm with them.  But when I pretended I'm with Avro, it refuses to show any Avro results.

So that proves the CEC doesn't show all suppliers, and that it won't always alert members when a better deal becomes available.  Those are its two big selling points, so it's really disappointing that it's breaking both these key promises.

Sooner or later the Advertising Standards Authority will rule against the CEC for making false claims, and that will really blow Martin's credibility out of the water.

You're right, I changed my supplier to EOn and bingo, Avro re-appears in the results.

I'd already switched to their latest tariff the other week but only because I'd checked on their website - so pretty terrible that CEC doesn't report current supplier's latest tariffs. It means that CEC is fundamentally broken - but it used to work properly... I wonder why it's been changed? Martin would be interested to know what's happening I imagine?

quez

youravinalarrrf said:

There are no tariffs currently available on CEC to any existing Avro customers.

This earlier post on page 138 of the main "Avro Energy reviews: Give your feedback" thread may help https://forums.moneysavingexpert.com/post/quote/5367862/Comment_76864345

Hmmm... if that's the reason then there should be a message that pops up saying that Avro has not been included in the search and to check directly on their website.  I don't think that we should be punished because of a disagreement between CEC and any particular supplier.