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Storage heater considerably roasting this morning.
As I'm considering switching off only storage heater until winter 2019. I woke this morning go find the heater too hot to touch. Any reason why it's gone boiling hot today, so much so I switched it off. Noticed electric was spinning faster than ever before, until it almost stopped after storage heater was switched off at…
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Tonik Billing
Anyone else had problems with Tonik billing....? With the many other companies I have used, a monthly bill was often created with estimated readings as the end readings. On those ocassions, the subsequent bill's opening reading would use the previous bill's (estimated) end reading. In this way corrections would 'come out…
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Previous tenant PPM debt I've been paying
Hi, I was wondering if anyone can shed any light on how SSE calculate debts owed on PPM. Quite an odd situation but my partner has been paying a previous tenants debt for a period of 5 years as she continued using the previous occupants pre pay electric key when she moved into her flat... While I know and understand this…
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Smart Meter Retain Meter Number?
Hi I wonder if anyone knows if you retain your existing meter numbers when switching to smart meters? I'm assuming this is the case but just wanted to check. Many thanks
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Scottish Power Warm Homes Discount - not paid
I was wondering whether any other Scottish Power customers had received their WHD yet this year ? I applied in October under the "Broader Group" and received a reference number No paynent has been received I went on On Line chat - 4 weeks ago and was told that my paynent (£145) HAD been made in early January and that it…
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Switching to Bulb using referral
When I use a referral link to sign up to bulb it gives me an estimate of the cost of usage for the year. This is approximately £100 more than when calculating my actual usage over the last 12 months. There doesn't appear to be an option to add your actual usage. Are Bulb good at readjusting your usage (and therefore your…
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Meter mix up
So i still have the conumdrum of what i do about gas and electric.. scottish power have swapped my one and two readings meaning i am getting cheaper electric during the day snd not at night but its in my favour. I dont want to risk being back billed so have been racking my brains trying to figure out what to do. If i…
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Pre paid meter woes
Morning, Does anyone know if there is a way to contact SSE on a Sunday? I've inherited a pre paid meter in the house I've just moved into, but the card I had, plus two others I got from the shop, refuse to accept any credit. I have inserted them all into the meter before trying to top up, no error messages on the meter,…
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My gas is £10 per day! What can I do?
I just moved to a new house and my gas bill is £300 per month. I'm using about 220kwh per day, so the problem is that I'm using a lot of gas rather than being overcharged. It's a fairly large semi, 4 bed house which has three thermostats. One for upstairs, one for downstairs, one for the under-floor heating in the kitchen.…
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Outfox The Market holding onto my credit
i switched to oftm in about October last year then they hiked there prices masively so switched to Utility Point on the 1st of Jan this year. otfm still took a direct debit payment on 16 of Jan so i cancelled the dd. for about 3-4 weeks now i have been chasing them to credit me the £132 credit on my account. i keep getting…
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MSE Cheap Energy Club - Still No Cashback After 4+ Months
I have not received cashback for an energy switch made through MSE Cheap Energy club for 4 months now, and my attempts to contact MSE via email are being ignored and do not get a prompt response. From Oct to Jan took them 3 months to confirm that cashback is not yet paid and ask for my bank details for BACS transfer but…
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Electricity provider conundrum
Hi everyone, I'm tied down with a company I never wanted to be with and can't leave. Please can someone advise? - I moved into a new build property in November 2018. It was already registered with E-on by the developer. - As a keen MSE Energy club member, I tried to move providers to Bulb early on. Bulb contacted me to say…
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Fire: Gas v Electric
We're adding a room to the back of our house that will require an additional fire for those times when you need to heat a room and the CH is not on. The problem we're having is deciding whether to choose gas or electric. Seems to me to be the case installing gas will be more expensive initially but cheaper to run. How do I…
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MSE Energy Switch
Is the Eon 2 year MSE collective February 2019 deal still available please as I cannot see it when searching for the deal.
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Electric and gas.
Hi i hope someone can advise me on what to do. I am in the process of moving house. In the house i am moving from is both Electric and Gas both are dry meters and i have it by SSE. The house i am moving to is all Electric but a token meter and i dont know who they are with. I am moving on 11th march.But i dont want a token…
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Smart Meters - any reason not to have one?
Hi everyone. Just been offered a free smart meter installation by Bulb. Pros: don't have to read the meters every month Cons: privacy??? Can't really think of any reasons not to get one so thought I would ask this forum for advice. Cheers
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Avro Energy
Hi; there,has anyone else had trouble contacting Avro energy , have called about 10 times and no answer and have also emailed them twice but still no call back or reply. Online statements anot available so no idea what shape my accounts in.Very poor customer services . cheers Anthony
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Cancelled Cheap Energy Club Switch
I switched to the E.ON - Fix 2 Year MSE Collective Feb 2019 but changed my mind and cancelled it 2 days after clicking the switch button, as I want to opt for the new Octopus 12M Fixed February 2019 v3 instead. E.ON have emailed to confirm they have cancelled my switch. However, on my Cheap Energy Club it still says…
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Really stupid question: How do I know what type of energy I have?
Hi all, I know this is probably the dumbest question ever asked in here, but I've never had any involvement in our household bills...until now. I know we're paying too much as we get both our gas and electricity from British Gas on their standard tariff. I'm trying to switch and filling out the MSE questionnaire, but am…
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Excessive electricity usage?
I posted a similar question regarding electricity usage of my ex partners house where I pay the bills for as part of our child maintenance agreement. I have managed to get actual readings & she has been using between 700kwh & 900kwh per month since Oct 2018. This looks like its twice as much as an average house. The house…
