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Will I have to pay the bill if I get it?
I have switched away from Economy Energy and two weeks later it has collapsed. I never got a final bill either from them or from or Ovo who have taken over. Now the question is, if there was any balance outstanding (Which I have no clue if there was or wasn't) can Ovo ask for this money, bearing in mind I never was their…
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Gas and Electricity
Sorry if this has been asked before. I am currently with SSE for my gas and electricity (dual fuel) and also have a smart meter. Am I right in thinking that now I have a smart meter with SSE I am tied to them and cannot switch suppliers? If I can switch suppliers, will I need to have their smart meter fitted? Thanks
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Trying to get rid of a prepayment meter
I’m completely at the end of my tether and don’t know what else to do. I moved into a new property supplied by Scottish Power in September. After I arrived I discovered it had an electricity prepayment meter which is hugely inconvenient and costs far more than I’ve ever paid for electricity before. I asked for them to…
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Sun spirit gone bust where does feed in tariff go
Wonder if anyone can help we have solar panels on the roof at work and the company that we believe installed has gone but, they were on the roof before we moved in. We don’t get the feed in tariff we thought sun spirit did. Any clue how to reclaim the feed in tariff or see where it is going?? We are a bit stuck where to go!
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Scottish Power £20 to switch now
My current tariff ends 30 April. Scottish Power offer £20 to lock in to a new deal before 28 February. But if I switch now, I'll spend more than I save! I calculate my current costs for March/April will be £301.59. And in the new tariff £419.14. That's a 39% price rise!! And also means I'd pay £117.55 more to get £20 back.…
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Payg
seems that the big 6 are using the PAYG price cap to increase there charges to the max , looks like a time to move previous gas s/c 28.55 unit 3.74 new gas s/c 28.90 unit 4.15 elec previous s/c 30.44 unit 14.91 elec new 31.74 unit 16.58 has anyone got a link to the actual they can charge ? although I have been happy with…
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Rented house gas safety check - gas fire & bird droppings
Hi, I was called yesterday by a Gas Safe engineer asking to book an appointment for our yearly Gas Safety cerification. We booked an appointment for this afternoon. On checking our gas fireplace, which has had issues with bird droppings, which have now been resolved through installation of a chimney cowl, it has become…
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Xoserve / changing supplier
Hi I am currently having issues changing supplier. Towards the end of last year I switched supplier from Outfox to First Utility. The electricity switch went through and this commenced on 1st January. However, First Utility say they cannot start supplying my gas as the address attached to my MPRN is incorrect on the…
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Unable to Move Price Plan Internally - Peoples Energy
We have contacted our current provider (Peoples Energy) who we joined a few months ago on a variable tariff. We are now looking to move onto a Fixed Tariff with the same provider but are being advised that we are unable to move unless we clear any balance on the account. As we joined in winter we are currently in negative…
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Should I get fixed rate or variable?
Hi Just getting quotes for electricity supplier from USwitch/Compare The Market. Should I get a Fixed tariff (Im look at one from Green Energy Network for 18th months) or variable? The fixed quote is working out at being 1p per kwh more than the variable rate. Just wanting to gauge form people on here whether energy prices…
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Advice regarding complaint/credit
Morning! Hoping someone can point me in the right direction here. I left Outfox The Market on 6th December, and to date they haven't paid me the almost £200 credit owed. My new supplier, Yorkshire Energy, have been working off estimated readings as the starting readings they had are massively out of line with my actual…
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New rental
So im moving into a flat on 9th march and trying to find the best energy company to go with , trouble is all these apps and websites IE this one ask me for current energy company and current costs..all information i dont know. Please help as id like ro have a relativley cheap energy bill whilst i rent . thx Dan
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Can a new prepayment supplier wipe your credit?
Hi, I have existing prepayment meters for electricity and gas. I have just received my warm front rebate and credited it to my meter. so I have rather a large credit built up which I won't use up for some time as I live in a small flat where I am the only occupant. If I switch to a new supplier - say Bulb and put their key…
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Cheap Energy Club emails getting bounced back.
Can somebody help please, I have been trying to reply to an email that MSE Chris at Cheap Energy Club has sent me regarding my switch, but every time i try to reply it just gets sent bouncing back, i must have tried to send it at least 10 times, why is it doing this?
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Failed switch - urgent
Hi, I used Cheap Energy Club before christmas to switch from EDF to British Gas. It took ages, I heard nothing from British Gas, but eventually the 'switch in progress' message disappeared. However, EDF still think I am a customer, and I have now also paid a direct debit to First Utility. What has happened? Could someone…
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Octopus want an upfront payment - is this normal?
I've been a customer of Npower for around 6 to 7 years now (I joined them when I moved into my house and I've just never bothered shopping around or comparing prices since). So I've finally decided to switch. The other big suppliers like british gas and the rest all seem to be quite similar in price, but I've noticed a lot…
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Stuck with Scottish Power
Hi all, I'm looking for some advice/help/guidance. In April 2018, I tried to change suppliers from Scottish Power, to a challenger energy provider (irrelevant at this point but I think it was bulb) . Unfortunately, in April of 2018, I was unable to move as I was advised that my property was not registered on the national…
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Utilitywise - what next?
We are a small charity who were approached by Utilitywise to negotiate gas and electricity contracts for us. I have signed up, through Utilitywise, for new contracts beginning in May and June this year but I am not altogether happy with the contracts and feel badgered into the given rates. Now that they have gone bust am I…
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EON PAYG Smart Meters
Hi, This time last week EON installed some PAYG smart meters for both Gas & Electric. Now I was hoping this would mean the end of having to trek down to the post office on a rainy morning to get some credit. I installed the App on my phone and was slightly disappointed to see the App couldn't pick up what my balance was on…
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E.On Energy Fund
Think I need to thank E.on for the award that they gave me. Cleared £225 energy bill and is giving me a brand new indesit fridge freezer, Bigger than the one i currently have for free. Actually quite happy :) There is also a EDF and British Gas fund available if anyone is on benefits like ESA or PIP.
