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Solarplicity banned from taking on new customers - MSE News
Energy supplier Solarplicity has been banned from taking on new customers for three months, or until it improves its customer service...Read the full story: 'Solarplicity banned from taking on new customers' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Switching to the new EDF energy deal. Help please.
Hi, Please excuse my stupidity here but can someone explain what the below means please as my mind does not appear to figure this out? "Your application to switch your energy supply to EDF Energy - Simply Fixed Jun20v2 is now in progress. We've run the numbers and we reckon you'll be paying around £-147 less per…
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Issues with bills
Before Christmas, there was a gas leak within the property and because of this, the gas bill is so high. I rang my provider when after I submitted meter readings on the 2nd of Feb to inform them that this was not right as it is more than quadruple what we paid this time last year. My provider told me to ring SGN as it was…
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High energy usage
Hello, Currently live in a house with my mum, brother, and sister. As well as this, we have two foreign students that live with us. Whilst I expect our usage is higher then the average, the figure's still seem a bit too much. Can other's let me know if these look normal and what I can do to find out what is causing the…
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Cashback
Switching fuel supplier often show £25 cashback after 3 months. Q: if I switch again before 3 months (or receiving the cashback) will I lose it?
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Solarplicity banned from taking on new customers
http://www.cityam.com/273651/ofgem-ban-energy-supplier-solarplicity-taking-new-customers
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EDF change meter screw-up
Hello, So basically, I phoned EDF 28th Jan to change my electric meter from a Prepayment meter to Credit meter. I had the appointment yesterday (21st), engineer arrived exactly at 4pm (Appt was 4pm - 8pm), so far so good. He then looked at the meter and told me he couldn't do anything today because he doesn't have the…
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Moving house-keeping the same energy supplier
Hi there I’m renting and moving into another rental. My current supplier is Npower(and has been for the past 5 years). I would like to keep the same supplier for the new accommodation- simply because I’m used to them and their ways and became complacent. I’ve spoke to Npower and they’ve informed me that the new flat has…
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Cold selling at door for gas/electric
I have had someone at the door this evening advising me they are from martin lewis money saving expert trying to get me to switch to octopus for my electricity and gas ? I am sure I have heard martin say this would not happen the guy explained that he works for 47 utilities companies he even said he was martin lewis son ?…
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opening readings referred to Central Gas database
When switching to a new fuel supplier, has anybody heard of a gas opening reading being referred for validation to the National Gas Database and if so is there a link to this database. I've never heard of such a notion that the database can be asked to work out whether an opening reading is valid or not without any…
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Good tariff now, Switch before April Y/N
I am already on a great fixed tariff with Octopus from May 2018 Given the price cap is going up and all tariffs currently already can't beat what I have now, should I :- A) switch now B) wait until my tariff finishes in May Really unsure. Any advice?
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Typical energy use for a home 'on standby'
I've just been away for five days and recorded the electricity reading before leaving and on returning. While away, the only things running were the fridge freezer (typical family size) and gas central heating, on for one hour per day. All other items were on standby - router, TV, HDD Recorder, table top Hi Fi unit,…
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Fixed Tariff Renewal - OUCH!!
My current dual fuel fixed tariff runs out 31 March, and I've just had the renewal offer of a fixed tariff to 31 Jan 2020. Past year DD was £122 but reduced in December to £115, looks like that will be about correct. Renewal offer from 1 April is £152pm! Had a quick look at comparison sites and Cheap Energy Club, all…
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Will I Be Saving Much Money ?
Hi Guys. Moved into my new place last month and the bill came to £125, and had used up 839 units. We figured out how to timer the heaters and the hot water in the hope the bill will come down. This month we have used about 722 units. Will we be saving much money ? So first month used up 839 units. second month used up 722…
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Switching Supplier And Actual Readings Given
Up until 5 years ago I switched supplier very regularly, actual readings given at switch over were never queried or changed. Now I am in a situation where I moved into a property during 24th January I phoned existing supplier with readings which in case of Gas was 1729, Bulb the new supplier from 30 January reply speaks…
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Energy bills averaging £580 pm! Help!
We have recently moved in to a new 5 bedroom house which we’ve been renovating for the past 6 months and are alarmed by our energy bills which are averaging approx £290 pm for gas and £290 pm for electricity so almost £600 combined! We have gas central heating and have installed a modern condensing boiler, new heating…
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Should I change multi mpan electricity meter
I live in rented flat and the supplier when I moved in was eon. Bill seems to vary wildly and be very high despite living on my own and being out at work quite a lot so I decided to switch suppliers. However, when I tried, I got an email saying they couldn’t as meter wasn’t registered to national database. I contacted eon…
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Wrong metre installed with a smart metre
Hi, I live in a block of flats and I went to check my gas metre which is situated on the side of the building only to discover that a smart metre had been installed without my knowledge. My fear is that another flat either thinks this metre is theirs. I have checked the reference number of the gas metre and it matches the…
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Suing British Gas - Advice needed
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Spark Energy
deleted as didn't explain properly
