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Moving to a home with solar panels
We are moving to a home with solar panels and are having the FIT (with SSE) transferred over to us when we move. However, in our existing property, we have electricity and gas supplied through British Gas. Forgive me if I sound obtuse, but does the FIT account with SSE mean we have to have all electricity supplied via SSE…
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Add your feedback on energy supplier Enstroga
This is a feedback thread on energy supplier Enstroga Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t already,…
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New Build House
Can anyone help me? My girlfriend and I are waiting to move into our new house, a new build, that will be ready for the end of April. The house has solar panels on the roof. Because of the delay in the building schedule I had to sell my house and am currently living with my Mother so I no longer have an energy contract…
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Changing tarrif with a smart meter
Hi, I moved into a house that previously ran an economy 7 meter & a new smart meter was installed before my arrival and has been set up on economy 7 dual tariff. as smart meters are updated automatically via a built-in sim card it should be easy to change into a single rate tariff right? has anybody had any experience with…
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OVO cannot switch .
My original suppler was taken over by OVO on 29/01/2019. My Cheap energy club switch to Green Energy failed apparently because OVO are classed as a new suppler and I need to be with OVO for 28 days before I can now switch. As a result I appear to be unable to switch to my preferred 18 month discounted tariff whilst it is…
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First Utility problem
I'm a landlord and my tenant is having a problem with First Utility and I'm trying to work out how to help her. She moved into my house. The previous tenant had signed up with First Utility. There'd been a void of just over three weeks since they moved out. I was obviously liable for the bills in that period. I had the…
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Switch to fix now or wait?
I'm currently on a 12 month fix with Avro Energy which expires at the end of June. There are no exit penalties for me to switch. I currently pay £76 a month for dual fuel. The MSE energy club shows a best deal of £87 a month available now. Obviously my current deal is much better, but I'm reading the reports of prices…
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smart meter
Several companies are offering new deals only if you take a smart meter ,is this allowed? I personally dont want one
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Supplier (Solarplicity) switched fixed tariff
Good mornin' I was suckered in by the cheaper prices of Solarplicity and it's been nothing but hassle since from not billing me properly, cancelling appointments and now switching my fixed tariff a few months into the agreement. The new tariff is around 10% more expensive, but more annoyingly they've extended the end date…
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Eon 2yr box switch feb19
:jPlease can someone help me to think this out I am a low user spend 420 a yr on energy. Would this tariff because low standing charge make sense for me? I could use more energy but still make saving. It's just Eon and the meters I don't want one. There not my fav. Wonder what way energy prices will go over next few yes.…
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cheap energy club - no movement...
Morning, Looking for some urgent advice, as the deals end this week. I’ll try and be very succinct 😂 Did a switch to npower, but cancelled within the 14 days, as the energy club deals came along, saving approx 20£ per month. Did the switch to EDF two weeks ago, but have heard nothing other than the email from the energy…
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Cheap energy club comparison not working
Hi I'm trying to use the newly revised comparison page for cheap energy club. I'm currently with outfox the market and I'm concerned I'm paying over the odds now I'm missing out the switches because when I press compare all im getting is a light bulb with arrows turning around it and no comparison shows. I've tried to…
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Problems Reading Secure Liberty 100 Smart Meter
I moved to a new energy provider a short while ago. Unfortunately, they won't accept my Day or Night electricity readings as they don't think they are correct. I have a Secure Liberty 100 Smart Meter which was in situ when I moved into the property. I was given no instructions how to read the blasted thing. Fortunately I…
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huge increases in direct debit costs - faulty meter/supply?
Hi We have been with co-operative energy for about 3 years now. We have a 4 bed terraced house in south east london and have gas central heating and an electric hob. When we were with British Gas we had smart meters fitted but since moving to co-op they no longer function as smart meters but still obviously give readings.…
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Taking a fixed tariff , when may be moving within year.
Just a quickie. Do energy suppliers have special conditions to cover such an eventuality, or do they charge penalties, even if the new accommodation is served by the same supplier?
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What the hell is going on??!!
So I moved into this property two years ago. I wanted to go with co op energy so rang them to transfer. They said my current supplier is British gas business. Started receiving bills and that was that.... Just paid it every month for 2 years. 3 days ago I got a credit note of British gas so I rang them and I said I haven't…
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Door to Door Selling
Had a cold call last week from PFP energy salesmen. I was firstly surprised, thinking that door to door selling energy contracts had ended after the misselling scandals a few years ago. The salesman asked my supplier (OVO) and how much I pay. He constantly referred to the "Big 6" charging customers too much, despite my…
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Octopus Refferal T&Cs
Hi I'm thinking of switching to Octopus via MSE Energy Club and then using their referral promotion to sign up my dad also. Dos anyone know if I will invalidate the link by using MSE first? Many thanks
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Switch from One Select to Together Energy
Hello, I was a customer of OneSelect Energy, who, as we now all now know, went bust, and like all of their customers I was moved to Together Energy and placed on a variable rate tariff. I have been waiting for my final OneSelect bill before looking for a good energy deal. This week (2 months after the failure of OneSelect)…
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changing Supplier Under POA
How easy/difficult is it going to be to change supplier of Gas &Electricity under a Power of attorney - anyone know?. I have gone into cheap energy club and existing Supplier (who hold copy of POA) are showing over £100 cheaper. I Assume that it would be straight forward to change this so will probably do this. BUT if at…
