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Energy

Archives for December 2018

What types of heating can be run with THTC?
I recently moved into a house with storage heaters on the THTC tariff with SSE and have noticed that the bills are rather large, so I'm looking for ways to minimise my energy use and take advantage of the "heating control" rate. At present I have 4 storage heaters (1 x Creda Supaslim Combi 3.4Kw, 1 x Creda Slimline 2.55Kw,…
E-On.....The Struggle Continues
Little bit of background. Had E-on before I moved house, was happy with them on the whole so decided to stay with them in my new house. Should have been extremely simple switch back in September. Took dual fuel at a set DD each month. All was well, or so I thought. Turns out only one meter switched over provider and my…
Economy energy inflated bill
I received an electric bill dated 28th Dec, I was only able to open it today. They have used an estimated reading dated 20th Dec. I gave them an actual read on 21st Dec. The bill puts me about £250 in the red when I should be about £150 in the black. I am now expecting an increase in my DD to follow. I have sent an email…
Bulb Energy
Good Evening On the most recent email, it states "New. Cheap energy & 'great' service from Bulb - save £250/yr. Our Bulb Vari-Fair deal costs an avg £970/yr on typical use - after the usual £25 Cheap Energy Club dual-fuel cashback and an extra £25 dual-fuel bill credit we've specially arranged." How can you sign up to this…
Left ARVO in March 18. Now they say we owe them money??
Hi All Has anyone else experienced this from Arvo. We moved house in February 2018 and at that time ARVO was the current supplier for gas and electricity. In march we switched to Bulb. We paid our final bill and that was the end of that. However, on 17th December, we received an email from ARVO stating that our final bill…
Electric fireplace heater or Boiler for heating
As per a previous post me and my partner moved into a new flat a few months ago and got a big shock when the first electricity bill came. The flat is all electric, no gas, and we ended up using 5000kwH of energy in 10 weeks. We've come to the conclusion that a big part of this is due to the boiler being 9kw. Now onto my…
Rebilled on different tariff
Bit (sorry a lot) of background... Moved into this property in Nov 2015, person I was living with was responsible for electric/gas bill which was with Spark energy. They left the property in Feb 2017 and I took it over, at which time Spark stated that the account was in £1800 debt, when I spoke to previous bill payer they…
Doubled Electricity Bill
Hey, I hope someone is able to give some help and advice - getting a little desperate! I’ve lived in a rented two bedroom flat since August and have been using around £36 a month of electricity (with a monthly payment of £44) so we’ve been in credit. We’re really energy efficient, with little electricity used in any room…
People's Energy - new tariff and price increase?
Hi all, I just switched to People's Energy only this week and when I do a price comparison on MSE energy club it has replaced The People's Tariff August 2018 with Q1 2019 which seems to be about £60 more a year and there are no other tariffs to select? There seemed to be some reassurance on here that there were no price…
Warm Home Discount
Does anyone know when British Gas pay this to the account?
Excessive/£300 a month gas bills- help please!!
First post on here but really hoping someone can help. We moved into a new property in July and quite simply we are experiencing astronomical gas consumption which is costing us approximately £10 per day or £300 per month in gas (9000 Kwh per month ish) I have shopped around for the cheapest tariff (currently with SSE on…
£300 a month has bills - help pleeeeaaase
First post on here but really hoping someone can help. We moved into a new property in July and quite simply we are experiencing astronomical gas consumption which is costing us approximately £10 per day or £300 per month in gas (9000 Kwh per month ish) I have shopped around for the cheapest tariff (currently with SSE on…
Economy Energy
Hundreds of people are owed money by Economy Energy who refuse to pay any of it back. I left on October 30th with my account over £180 in credit. I sent them my final meter reading too. They took more money- quite illegally - from my bank account in November. Despite numerous requests, they have not paid this or the rest…
Npower - 2 years of hell
Hello all, I just wanted to gather some advice regarding this, as I am currently thinking of taking it down the route of small claims court. So around about 2 years ago (23 months to be exact) we had to have a new meter installed at our flat due to the monitor on the then existing one breaking. No worries, that is…
Energy Comparison
Hi All, We’re looking to switch energy provider from E-On go Bulb. Based on MSE’s comparison we will save circa £254 per year. However, I notice that the unit rates for Bulb (variable rate) are higher than those for E-On (fixed). The rates are: Unit Rate: 15.645p p/kwh (Bulb) - 13.398 (E-On) Standing Charge: 20.445p per…
Scottish Power complaints
Hi all, my in laws both in their 70’s received a demand from Scottish power for over £3000 for unpaied electricity from 2015, as you can imagine this was very distressing. They are duel customers and had a new electricity meter installed in 2016. They pay monthly via direct debit and assumed everything was fine. When my…
Beware Greenstar Energy
I changed supplier from Greenstar at the end of October and despite paying a substantial direct debit they have billed me 3 separate bills totalling 260 pounds. They are impossible to deal with and as yet I am still waiting to hear back regarding my complaint. They initially said that they could see something wrong and…
Energy rate predictions
Any thoughts when abouts the next jump on energy tariffs will hit in 2019?
E7 tariff free at night, solar panels yet STILL paying £117 a month! How?
I don't geddit! My economy 7 is free at night, thanks to Ebico's Night Owl tariff. So that's all my storage heating and hot water, free. During the day I get some free energy from my solar panels. Yet my bills have climbed and climbed! How is this possible? I run the washing machine about three times a week, the Megaflow…
Next Big Switch
Good morning to you..... Unfortunately One Select (my dual fuel supplier) has gone bust. I chose them as I would not have to pay any exit fees as I desperately want to switch to a money saving expert ‘Big Switch’ in the new year. I have been automatically transferred via ofgem to ‘Together Energy’ and the rates are not as…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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