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Eon Administration
Never die with an Eon account in place!!! Your representatives will have a fight on to PAY Eon the final account. After an unbelievable 19 emails to and from their dedicated so called 'Bereavement Help Line' I still cannot get them to email a figure for the final account. I am in a position to distribute to the charities…
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EDF -Won't change meter from Economy 7 to Normal meter
My friend has just discovered that her house is on an E7 tariff and E7 meter but she doesn't have any storage heaters. She just asked EDF to change her onto a normal meter but they refused to change the meter itself. They said they could just change her tariff to a Standard Variable tariff and she could give Day & Night…
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Heating Check and Boiler service
Hi Everyone, we just moved into a new house, and wanted to do the following 1. Check our heating system e.g. are the radiators properly working, optimally tuned, replace some valves etc. 2. Heating programmer (Drayton) seems to be temperamental : works sometime but not other times.. hard to figure out why 3. Get a Nest…
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Are energy efficient fridge freezers worth it?
I'm needing to buy a new fridge freezer and I've been looking at energy ratings and the considerable price increase from A+ to A+++. I see the labels have annual kWh ratings as well but I don't imagine there to be rigorous enforced standards to ensure all the stuff on the labels are consistent between brands and not…
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Alarm/detector for natural gas?
Can anyone suggest a decent quality but not too expensive alarm/detector for natural (cooker) gas? Had a bit of a scare the other day when I left the smallest stove ring pumping out gas for almost an hour before I noticed it, thought we should probably get some kind of detector, just in case, but I don't really want to use…
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Energy shopping
Hi, Do energy companies fix your useage and info when you ask them for annual useage? Every time I ask them and then input it into comparisons sites my current provider always seem to come out on top? Coincidence?
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Who moves my Electricity meter?
I have dual fuel Gas and Electricity with British Gas. If I switch away who moves my Electricity meter when I want it moved please? pinkcloud
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Astronomical gas bill - very stressed and need advice
Hi everyone. I've read through about every thread I can find on crazy utility bills, and nothing I can find comes close to the scale of what I've been lumped with. Here's the summary: - Moved into a property on 1st June; gas metre reading taken (have photograph) - Didn't hear anything from supplier until recently, when…
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Need To Find a Competitive Gas Supplier for a First Installation to a Property....
My parents have decided to change from Oil central heating to gas. They are currently awaiting their house to get connected to the gas mains by the utility company. I need to find a competitive gas supplier. I've had a quick look on the usual comparison sites and noticed that they require you to know what your current gas…
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npower
Hello, this is my first post on here so i moved into a new property in May 2014, the previous owner had pre payment meter for gas and electric , i contacted npower o change this for a monthly payment mete. This was done in July 2014. long story short they couldn't bill me accurately for over 2 years due to an error of…
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Iresa - money owed
I left Iresa and transferred to Igloo, just as they went in to administration. My reason for leaving, was the poor service, the constant ignoring of my submitted meter reading and the insistence to constantly increase my direct debit without reason. Happy with Igloo, but today I was contacted by Octopus, who were…
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MSE News: Just 1.2% of smart meters will definitely stay smart when you switch
Just over 138,000 of Britain's 12 million smart meters are guaranteed to retain their full functionality if you switch your energy supplier...Read the full story: 'Just 1.2% of smart meters will definitely stay smart when you switch' Click reply below to discuss. If you haven’t already, join the forum to reply.
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£2700+ to replace two fuses
Please accept my apologies as this is going to be a long story, however the gist of it is that Electricity North West Ltd. is currently attempting to charge me in excess of £2700+ effectively to replace two fuses, what follows is how this situation has arisen, any advice you could offer would be very gratefully received.…
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MSE News: Extra Energy ceases trading - here's what you need to know
Extra Energy, a small supplier with about 108,000 domestic customers, has ceased trading - but if you're a customer your supply will continue as normal...Read the full story: 'Extra Energy ceases trading - here's what you need to know' Click reply below to discuss. If you haven’t already, join the forum to reply.
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MSE Green Energy Deal
Message for Martin & Crew! I have received several emails regarding the cheap energy deal with examples that are completely irrelevant because they do not the price per KwH I am not interested in averages I want to see the deal but I should not have to sign up or login to a different part of site to see it. I do not…
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Glide energy issues
Hi all, I have a bit of an issue with Glide energy that I'm looking for help with. I moved into a rented house - the previous tenants used Glide. I attempted to switch to a different supplier, but was told that I couldn't switch until after the end of the first month. I eventually switched at the end of the second month,…
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MSE News: Ofgem proposes new tests for energy suppliers to get licences
New energy suppliers may have to pass financial and customer service tests in order to obtain a licence, the energy regulator has said...Read the full story: 'Ofgem proposes new tests for energy suppliers to get licences' Click reply below to discuss. If you haven’t already, join the forum to reply.
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British Gas
Does anyone please have an address and fax number for the British Gas Homecare Agreement Office pinkcloud
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Heat-Loss Survey
Hi, My energy usage is considerably higher than it should be although we have a new gas boiler, double glazing, cavity wall and loft insulation etc. and the thermostat is never above 20C. I need to find where the energy is being lost but thermal cameras cost loads even to hire. Does anyone have a recommendation of how to…
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OFGEM to tighten up licenses for New Energy Companies
https://www.moneysavingexpert.com/news/2018/11/ofgem-proposes-new-tests-for-energy-suppliers-to-get-licences0/ A bit late in the day.
