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Economy 7 night rate problem
I have joined to ask your opinion about a lady's Economy 7 electricity bill night rate problem. I was asked to look over her bills after Martin's advice on TV about paying less. The lady's bill, as Martin said on his programme, said that she could pay less. I have never had Economy 7 all electric myself but the problem I…
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boiler service / repair
I arranged to have my boiler repaired and serviced. I was obligated to pay 50% up front as a down payment for this service. The whole fee was £1062 including VAT , I have a Vaillant ecotec plus 28 boiler. This was to be an intense strip down of the boiler and service and replacement of pipes etc. He was supposed to do this…
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day or night?
I am on economy 7 with EDF. I have storage heaters which are not individually timed. I noticed that from midnight to 1am the rate switches to the expensive day rate. does this mean that my heating and hot water are being metered for the day rate at night?
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getting cash back
Takne fro trust piloot reviewer seems you can use the direct debit guarantee to get back what you are owed , EE is economy energy, im having same issue with EE and have just put this plan into action, im owed £31, so ive asked bank for my last direct debit to be reveresed, i will keep you posted EE attacked my bank account…
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Ovo Smart meter problem
Hello, I’m looking for advice, it’s a but of a long story. I brought a house last year and when i moved in i had a smart meter installed, i’m a low user as i work away from home 3 to 4 days a week. Nearly 18 months on i have been paying my direct debit every month but it turns out that my gas meter hasn’t been clocking my…
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Impact of OFGEM price cap
I am on all-electric with Scottish Power and our heating is a combination of direct heating panels and night storage heaters. The latter are powered on a control rate overnight. I've just had a letter from SP saying that due to the introduction of the energy price cap, my annual bill is going to increase by £526, an…
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Exit sse year1
Think since getting return invites from SP i could maybe re join them. Their online usage is considerably ahead of sse. I haven't gone over sse contract for a while. Is it possible to exit sse during year 1. Maybe there is cancellation fee which I don't mind. Didn't take long to appreciate SP's site for Eco7 Usage.
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Moving into flat first time alone
Hi there I am going to be moving into a flat next week on my own, and have no idea how to go about setting up gas and electric - or getting good deals for them Can anyone help, how I go about it and if there are any good deals around at the minute, really need to keep costs as low as possible
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Npower Economy 7 billing issue.
Hi folks, My partner has been in the same house for 17years and in all that time has been on economy 7 plan. She wasn't aware what the plan was, thinking it was a cheap plan due to the name. It wasn't until 3 days ago i took the readings and asked why you on a dual rate for electricity. She really was none the wiser. Over…
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Running Underfloor Heating Effectiently
Hi Folks , New to the forum and this is my first post. I've recently moved into a new build bungalow with Oil Fired Wet Underfloor Heating and am wondering how best to run it economically. I hear a lot of people say that its best to run it 24/7 and let the thermo's (which are present in every room) decide when it's need,…
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Boilers and radiators
:money: I have a very old heating system boiler and radiators approx 15 years plus. I am now going through the process of changing the boiler to a combination condensing boiler , but I has been mentioned that it might be worth changing the radiators as well. Any advice
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High Exit Fee from First Utility . .£150
I like the First-utility v2Fixed till 29 Feb 2020 tariff but there's an Exit Free of £150 . . . , saying that most fixed rates are putting up there exit fees above £50, maybe the £150 exit fee could be the new norm.
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Article in The Times: small utility firms going bust
Today's paper reveals that many new small energy suppliers are gong under. What are the ramifications for customers - financial loss or just hassle ? I switched to Bulb quite recently , prompted by MSE analysis but was surprised how quickly I was notified that they had become very uncompetitive.
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Energy switch- charged twice?
Due to Eon more than doubling our bills, we’re changing energy companies at the end of the month. I’ve had emails from both Eon and the company we’re switching to to say they’re both charging me this month. Is this normal? Thanks
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Spark Energy...Unable to complain..
Hello, This is my first post, I am at my wits end with Spark Energy and just found out today they are no longer trading?! I left my rented property which Spark Energy was automatically connected as my supplier on the 30/07/2018. I chased Spark for 2 months for a final bill! Which will have no doubt cost a fortune as you…
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Pure Planet gone bust?
Pure Planet has disappeared off my CEC list tonight. Not another one?
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pay as you go electric meter wrong key
HI all, I have changed my electric supplier back in march for my tenant (with them agreeing) to sse but have not received any electric key for the meter. The tenant did not notify me of that and have continue used their old key for the past few months. I only realised until recently and tried to call SSE, but they say…
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Outfoxthemarket direct debit changes, avoid the exit fee
I note that it would appear that MoneySavingExpert are not quite being the consumer champions they purport to be: https://www.moneysavingexpert.com/news/2018/11/outfox-the-market-hikes-energy-bills-a-third-time-and-increases-/ However, MSE haven't looked at things quite carefully enough on this issue and there's a decent…
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Change of supplier
Our energy supplier has folded and Ofgem has relocated our account to Scottish Power. We do not want to deal with this company. Can we request a different company?
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Economy 7 clock is ahead for 15 mins
Hi, I have just noticed that my Economy 7 clock is ahead for 15 mins since last summer. I have compared it with my neighbours and mine switch to the more expensive tariff earlier. I switched energy companies on May, do you think that my new energy company or the old one is moving the economy 7 switch remotely? The switch i…
