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Copies of past electric and gas bills
I left my energy provider in September. My account appeared to be £300 in credit. When I asked for the credit, they said it was £250 in debit. I asked for copies of the bills to verify this, as I can no longer access my account. My provider has ignored my emails. I was only with them one year, and I think they may be right…
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Getting copies of old gas bills
Hi I need to show proof of where I have been living for the past 6 years. For some reason I cannot use bank statements but utility bills are fine. I have made an initial request but have been told that they can only provide me with 2 years' worth of bills and cannot provide me with bills later than this Is this correct?…
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Huge electricity backbill
Hi Guys, I hope someone can advise me. My electric supplier has just sent me a huge back bill. For 10 years they have been inputting my meter as a five digit meter however they have just realised that it is actually a six digit meter and my usage is actually 10 times the amount! I know I am covered under the 12 months back…
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Are prepayment meters still more expensive than standard variable tariffs?
Moving to a rental property which currently has prepayment meters for gas and elec. Landlord happy for us to change them to standard meters (and we have good credit so supplier would be happy). I last had prepayment meters 15 years ago at a different rental, which I had changed because everyone said the tariffs are…
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Is our Combi using too much gas?
We've an old combi (Baxi 105e) which seems to be using gas at a very high rate (should have checked this years ago but you know what it's like...). The basics - our house is a small detached property from the 50's - has cavity filling in theory - 3 walls of living room are external; we have hard wood windows frames with…
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Sark electricity crisis
You think that you pay a lot for power ? (10 - 20p per unit) The Channel islanders living on Sark pay 66p per unit and the supplier has been ordered to reduce this to 52p - they have said "NO" and it looks as if the power (to 500 islanders) will be cut off in a few days...... The power is generated on the island with no…
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Utilita Price increase AGAIN!!
I just had email from Utilita saying price rise on 1st jan 2019 I loved the way they started the email tho "In July, new Government legislation required Ofgem to introduce a price cap for all standard variable and fixed-term tariffs, commonly known as ‘default tariffs’, for customers paying monthly/quarterly and by Direct…
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OFTM Advice
I have a switch to Pure Planet scheduled in 17 days. My OFTM DD is due on 1st Dec. In the last month its increased from £61, to £74 now to £124. My usage for November so far is approx £61 but the first increase happened before it was collected so I estimate I'm £13 in credit. I want to cancel the DD to prevent £124 being…
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looking to switch but whats best
my current tariff is coming to an end and will be going onto a variable tariff. with the uncertainy of prices after brexit, what would people suggest best. switching to a 1 year fixed tariff or a 3 year fixed tariff which is slightly more. my thinking is that if prices rise a lot after brexit all tariffs after might cost…
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59.90CR to 37.33 DB
Mser's please advise what cost 9th Nov until tonight 25th Nov has been. Whilst I was billed upto 9th Nov after which my sse account was 59.90 Credit I entered tonight's readings and find my account is 37.33 Debit My question does that mean cost form 9/11 to 25h/11 is costing 37.33 Or have I used all 59.90+37.33 -I hope my…
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Switch energy supplier now Spark Energy has ceased trading?
This one's for my daughter. They have just moved into a flat with electricity supplied by Spark. Gas with a different supplier. They were about to switch to Bulb, But Spark have told them they have ceased trading so do not switch at the moment but wait until they move her onto a new suppler. Just wanted to know if this is…
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Avoid Avro!
My housemate and I are still experiencing an ongoing dispute with Avro, that is proving nigh on impossible to deal with! Given their shady dealings, lack of company equity, and a demonstrated history of taking DD payment before supply has started, I highly recommend you STAY AWAY FROM THIS COMPANY, no matter how cheap…
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Most economical way to heat home? Gas Fire or Electric/oil radiator
Hi All, I am helping my parents to reduce their gas and electricity bills by switching them to a cheaper tariff. I need advice on how to help them reduce their energy / cost consumption without going cold!! They don’t have central heating / boiler. They have an old 3 bed semi in the Westcountry. They have an immersion…
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Broken Meter / Bulb
I discovered recently that my meter was unreadable , therefore cannot give a meter reading ! I conntacted Bulb my supplier and they were trying to organise an engineer to come out to fit a new one , but keep delaying the date ! Bulb want to increase my monthly payment from £50 to £180 next month which I cannot pay and now…
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Unrealistic Deposit from British Gas
Like many people these days I like to compare the best energy deals for my home. I do this every 3 months to make sure I'm getting the best deal and I've save loads especially going through referral links and getting nice welcome bonuses. For the first time British Gas came top of my search and was offering the cheapest…
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People's Energy - next to go?
It seems the Companies Registrar is planning to strike them off the register due to non-filing of statutory accounts. The company numbers are SC522897 and 09844617. I'm wondering why my old supplier hasn't closed my account 3 weeks after I moved to PE. I hope it's not because they're knackered.
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Ofgem appoints Scottish Power to take on customers of Extra Energy
Read all about it ... https://www.ofgem.gov.uk/publications-and-updates/ofgem-appoints-scottish-power-take-customers-extra-energy
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A question on consumer protection
With all the failures of late ISTM that the cost of protection will have to rise. I'd like to know how the rate of payment is calculated. Is it on, say, kWh supplied, company turnover or ....? Is the rate fixed for all, or is it assessed on a supplier's perceived standing or track record? Some would say such matters should…
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Understanding British gas smart meter monthly usage value
Hi all I'm hoping I can get some help on this. I recently had a new boiler installed so thought I'd check my smart meter to see how it's affected my usage. On the smart meter I accessed the "usage" tab, then scrolled through "today '," yesterday", weekly etc until I got to the monthly bar chart. The total value shown here…
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Any one know that ,its possible to get free Energy
If anyone interested, there is a loop in law, to get free energy will require some time every month but well worth i think, and totally Legal ,if you know about it leave a comment .
