getting cash back

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Takne fro trust piloot reviewer seems you can use the direct debit guarantee to get back what you are owed , EE is economy energy, im having same issue with EE and have just put this plan into action, im owed £31, so ive asked bank for my last direct debit to be reveresed, i will keep you posted

EE attacked my bank account for £496 using estimated reading. I called EE, they could not guarantee IMMEDIATE RETURN.

THE DD GUARANTEE IS MY SAFETY NET.

I DO NOT OWE THE AMOUNT TAKEN.

I TELEPHONE BANK.

HELLO BANK HERE.

GOOD MORNING.

EE HAVE TAKEN £496 FROM MY ACCOUNT WHICH I AM CLAIMING BACK. PLEASE REFUND MY MONEY DD GUARANTEE. THANK YOU.

£496 WILL BE IN YOUR ACCOUNT WITHIN THE DAY. THANKS FOR CONTACTING THIS BANK.

DO YOU WANT TO CANCEL THE DD? YES PLEASE.

THANK YOU.

END OF CALL.

EE ATTEMPTED AGAIN TO REMOVE £496 WITHOUT SUCCESS.

DD refund EXAMPLE below.

INACCURATE ESTIMATED READINGS.

DD TAKEN AFTER LEAVING. (UNLESS MY ACCOUNT IS IN DEBT).

ANY UNJUSTIFIED DD.

THERE IS NO TIME LIMIT FOR MAKING A CLAIM.

I AWAIT EE ANNOUNCEMENT THIS WEEK.