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Energy

Archives for July 2017

GB Energy meter reads
I had to contact them today because despite me giving our meter reading the day after they requested it by email, the usage is showing as increasing each quarter. All reading on the account are shown as estimated. Direct debit shot up from £73 to £104 per month before the price increase! I was told that I had to give the…
The ECOES database who owns the data?
Is the ECOES database freely available public information? If not who owns the data? The data is used on many energy company websites during the quotations process.When you enter your postcode and it asks for your address, it comes up with a list of addresses from the ECOES database for you to choose from. Would it be…
NPower took money, but aren't my energy supplier
Last March I changed my energy supplier from NPower to Scottish Power. After receiving a £10 credit refund from Npower, I cancelled my direct debt via my online account and have been happily paying a DD to Scottish Power. Goodbye NPower I thought. Not so! On the 26th of July they reinstated my direct debit without my…
Newish build fixed supplier - SSE
Hi all, I am nearing completion (finally!) on the purchase of a 3 year old flat. I've just discovered that the entire development is tied in to using SSE on a communal kind of set up, with their tariffs an average of all the major brands. Has anyone experience SSE ( couldn't find a full thread) / heard of anything like…
Money Moral Dilemma: Should I tell my gas and electricity supplier I'm underpaying?
This week's MoneySaver who wants advice asks... A few years ago, I changed my gas and electricity to a different supplier. However, I later realised it was only charging me for electricity. I phoned and explained the situation, and was told it would amend this. This was a while ago now, and I'm still only paying for the…
Igloo Energy reviews: Give your feedback
This is a feedback thread on energy supplier Igloo Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
Whoe is responsible for Electric meter
Hi I have just switched to So Energy but noticed in their terms and conditions In some cases, we may also impose any applicable additional charges for other reasonable costs which will be added to your bill at the end of each month. These additional costs include: costs related to removing, inspecting, re-installing,…
Should I go onto higher Ovo fix?
Hi. I have a Better Energy (online only) fix with Ovo till November. They are trying to persuade me to change to a new fix now for 2 years, at 0.09p/unit more than I'm currently paying. I can't work out whether this is a good idea or not - pay more for 4 months so it only goes up a bit, or wait and see what I can do in…
Change energy supplier when have solar panels
I have solar panels, thus get a feed in tariff (when it's sunny) but use gas and electric from the grid the rest of the time. Given this I'm finding comparing suppliers- especially those with fixed tariffs really confusing. How do I know if I'm getting the best deal?
Do Cordless Landlines use A lot of energy?
Looking at switching to a cordless landline, and it will have a base which I assume plugs into the socket as well as having the phone line to go into the BT socket. Just wondering if these cordless hone phones draw a lot of energy? Any one care to give me a rough idea.. As I don't have and want a smart meter. So what's the…
What is the best Boiler Homecare
I think it is time MSE you done a view on this as they are such a rip off. I am with british gas and they are now charging for a HomeCare Two - Boiler, controls and central heating cover including an annual serviceRenewal price is £294.02. Your previous price was £286.83. So from currently £23.90 a month to £24.50. Be it a…
NPower complaint- free energy
Hi, rather than go into too much detail I'll keep it short. 3rd time I've contacted Ombudsmen in the past 18 months about Npower for the same issue and still not resolved. Am I entitled to free energy for the last 18 months as I know in 2015 this was aoffered to complaints not resolved in 6 weeks. Is this on-going?? Thanks
Confused by boiler timer
Please could someone explain what the timer on my boiler is saying in the photo? It's really old and I don't understand where to place the pins - all I know is the outer circle is 'Off' and the inner circle is 'On'... Thank you!
MPRN Number On Newly Fitted Gas Credit Meter
I recently moved house and have just had the PAYG meter replaced with a standard credit meter. I am now trying to switch suppliers, but the is asking for a MPRN number. Apparently this is shown on a bill, but of course I haven't had one yet. Is there any way of finding it, or will I just have to wait until the first bill…
Rewards for switching energy
Does anybody know of any suppliers providing a free gift for joining Im leaving my current supplier due to bad service.
Economy Energy - do they provide there customers with bills / statements?
Hello All, I switched energy suppliers recently, and left flow to join Economy energy. Unlike flow, which provides monthly bills on the same day each month, Economy Energy provides quarterly billing. I joined Economy Energy on 15th April, and I still have not received my first bill from them. When I inquired, I am told the…
2 mpan numbers
I've been with scottish power for 5 years and changed from prepayment to standard meters in Jan this year. Ever since i've had nothing but problems, i had an old comfort meter it was never changed when the gas was put in, they changed this to a standard meter too. Since it changed i'm having problems getting an account set…
Coin Energy Meter in bedsit
Hi all Has anyone any experience with coin meters? I moved into a self contained bedsit arrangement couple of weeks with its own coin meter. The landlord told me it usually costs £2 to £3 a week in the summer months and about £15 a week in winter. So I put four £1 coins in and the clock registered almost full, about 70…
Solar panels
Hi all, first time poster, I'm looking for a bit of knowledge from anyone who has had any solar panels installed or any experience in that field. Any information given would be brilliant. I am looking at getting solar panels installed as I like the thought of not having to high energy bills anymore due to there rising…
Competency of smart meter fitters in press
http://www.dailymail.co.uk/news/article-4737864/Are-smart-meter-blame-house-fires.html

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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