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EDF Problems- Charging a ridiculous amount for information.
Hello, EDF is taking me to court on the 9th January. They are fighting to install a prepayment meter due to non payment. I owe around £750. The problem is, I HAVE been paying them, £50 a fortnight, with my usage being around £70 so they get £30 a month against the actual debt. They are just cross because I pay by Standing…
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Heating a home
I recently bought a Victorian semi that has been double glazed a whilst ago, the windows have a night position rather than a trickle vent. I have also got trvs and a thermostat installed, there wasn't one when we bought and a bathroom extractor fan installed as well. We also found that in the bedroom that when we kept the…
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Who supplies my gas?
Recently moved and have no idea who supplies my gas. Tried calling the helpline and gave meter number, they had no supplier on record? Tried about 7 suppliers none of them supply. Checked documentation from previous owner, just marked as Not Known. Anything else I can try? It's annoying as I suspect I will not be on the…
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Valiant boiler installed yesterday
Hi, I had a vailant ecotec plus installed yesterday. I ran myself a very tall hot bath today and when I returned to the boiler it was flashing 0,9 bar on the display. I took this to mean the pressure was low so I opened the taps under the boiler and it is now sitting at 1,6 bar. Have I done something wrong and is it…
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Gas & Electricity
Following the advice on this site, I changed my gas & electricity over to First Utility in June 2014, and although I am on a fixed rate, I know the actual cost is based on what is used. As a senior citizen I need to keep control of all spending, so in August I asked the supplier for a bill, so that I could monitor our…
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Npower prepayment Gas Meter
Hi all, I need some advice please. I visit here a lot for help and information but on this occasion I haven't been able to find what I need. sorry for the long post. I moved into a house that has both Npower gas and electric meters which I have never used before. Last time I used a prepayment meter I was using norweb…
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Money towards getting radiators fitted with Green Deal
I'm buying a house which still has gas fires and would like to get central heating put in before I move in. According to my energy performance certificate I can get room heaters changed to condensing boilers with Green Deal finance. According to their website (sorry, I can't link) it looks like I could get £1000 towards it…
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How much prepayment meter
Hi there Can I ask the people on prepayment metres what they are putting on every week at the moment please? I know they are supposed to be more expensive and the weather has changed a lot but I'm putting £15 a week on each minimum at the moment
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Nasty experience with Ovo
Sorry this is a long post. I Cancelled 2 days after signup (well within the cool off period) as a number of things that they'd told me during the sign up turned out to be false and so they would not have been suitable for our needs. During signup the customer service wrote down the wrong address so all correspondence went…
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British Gas loft insulation number not working
Tried all week to phone them for free loft insulation- but all I get is a recorded message saying: THIS BUILDING HAS BEEN EVACUATED. What is up with this? I have tried all the numbers: 0800 294 9126 0800 280 8282 0800 107 1111 0800 980 6076 I am on JSA and live in a freezing place with no insulation. What has happened with…
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Energy Scotland Grant
Had an assessor out from Energy Scotland who said that we qualify for a £4,000 grant towards the cost of getting central heating installed. We currently have no central heating and use an electric fire and some plug in oil heaters. We live in a one up flat (2 bedroom) with own entrance and we had electric storage heaters…
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nPower Final Bill - estimated?
Hi All, Just wondering if anyone can shed some light on the following? I recently switched away from nPower and supplied start readings to new provider. I then received an estimated final bill from nPower which was over the top on both gas and electric. I contacted them with the readings given to the new supplier and got a…
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Cavity wall insulation - sales people
Hi Not sure if this is the right place but need to ask about the sales people coming knocking on my door to offer free wall and loft insulation. I'm renting and my landlord has already sent a surveyor out to get the insulation done but due to damp issues it can't. When the sales people are coming round we tell them this in…
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moving house on Monday - what to do about electricity and gas?
Currently the electricity is a card meter and supplier is Scottish Power, and the gas is Britsh Gas. I think I would like to change them both to Extra Energy. Is this a good idea and how would I go about getting the card meter changed to a normal meter? The boiler is a Baxi and is quite old (80s/90s)
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Solar panels
We have just had solar panels fitted. When the salesman was round he told us that from the grid we would get more than what we needed to pay to cover the repayment costs. I now have the figures in writing and we only get half of what the repayment costs are. Where do we stand? We only took them thinking the repayment costs…
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British Gas - Took the credit I built up?!?!
Hi There - can any please help with my query (have you experienced the same and what was the outcome?) We had accumulated a little credit in our British Gas Electricity supply (we pay via direct debit) as this helps us in the winter months when bills are higher. British Gas (in their wisdom) used this credit and didn't…
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EON Overpayment
After getting my half year energy bill from eon I found I was £346 in credit, so I called them and requested the money back and they duly obliged, the money landed in my bank account a few days later. A few days after this another payment of £346 arrived in my account from eon, so they've refunded me twice. Now morally I…
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Whats the difference??
I am totally perplexed at the moment, I spent nearly 40 mins waiting for SSE to answer the phone and to be told they dont supply me with my energy. They were nice and gave me the numbers to find out. First one Gas...... Southern Electric Gas Limited....... looked on google to find they are the same company right? Can…
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Fake Britain
For anyone interested and wants to see the latest tricks the Chavs are up to on the free energy tariff have a look on BBC iplayer or catch up TV on 9th Dec 9.0 am ,Fake Britain. There you can see the results of a bit of gas meter removing at the famous Dundas Rd in Sheffield. P.S. I only found 2 people fiddling in that…
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Storage heating when away
Do storage heaters have thermostats (or something like it)? i.e. when you set the input to whatever level you choose, do they heat up until the get to a certain temperature (and therefore will take longer to heat from cold), or do they simply heat up for a certain length of time? I'm trying to figure out if, by turning it…
