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Meter broken so happy days?
Hi. 2 days ago the electric went off in our street and stayed off for at least 4 hours. Today I checked our electric meter (not the spinning disk part - that is fine) and the digital reading is just flashing lots of zeros; I rang Scottish Power and they have booked an appointment in 3 weeks time for unit to be replaced. I…
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Estimated readings vs actual reading difference
Hi, My flat became a sort of second home for the last three years - I went overseas for work reasons and barely returned home (less than a week per year). My flat was empty but Scottish Power kept charging based on estimated readings. I did not pay too much attention to it, since I hoped on my return I would be able to…
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Scottish Power Other charges on this months bill
This is my first post, so hi to you all. And as usual need some help. Latest bill come and there is a couple of charges I wasn't expecting first is a Goverment Electricity Rebate of £12 and a charge of £170.43 for Refund of Budget billing payment. Anybody know what this charge is for. Thanks.
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Gas fire or fan heater..
Gas and Electric has increased so much and l don't know which is better for heating our living room , the gas fire or a fan heater.. I bought a 2kw heater at the weekend which has two settings , on 1kw or max at 2kw. It does seem to take quite a bit of electric but so does the gas fire , so which one would l be better off…
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What to do now?
Trying to change over from SP to EON, for both elec & gas. EON says change gone through in November. SP says elec is still with them ,although only able to see gas bill online with SP. Both are now taking DD from me, althogh SP are only taking for one supply :o
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Gas & Electric Company Charging Past Tenants Debt To Me
Hello All First time poster so sorry if this is in the incorrect place. I have tried all forms and routes with no luck so maybe you guys can help me with my small issue. My Gas and Electric suppler (will remain nameless) has told me this week that they will charge me for a past tenants debt at my address. They will not…
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Gas useage
Hi, Just moved into a new home (4 bed semi) and after being here a month I have used 272 cubic metres of gas since 11th November. I'm thinking it's a bit on the high side but would like a second opinion before I start enforcing the wearing of blankets and turning down the thermostat! What do people think? TIA
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Meter Installation
I am moving to a house shortly that doesn't have gas. I have already arranged to be connected to the gas mains but need and energy supplier who will install a meter. I would be grateful for any advice
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Npower trying to bypass Ombudsman
I have had an ongoing complaint with Npower for several months now. They have failed to respond to formal complaints and eventually sent a standard letter saying I could go to the Ombudsman (which I was already in the process of doing anyway) as they had still not managed to resolve my complaint. Now they are ringing…
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Grant for double glazing. Green deal?
Getting conflicting info regarding double glazing and green deal. My in laws live in their own house and have old single glazed windows, can they get a green deal grant to get double glazing? Father in law is in higher rate DLA and pension credit if it matters. I understood that it was unlikely to get approved as it didnt…
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Eon 2 bills 3 days apart
Are tarrifs easier to understand now as i was billed on the 23rd of November for £112.48 then again 3 days later for £125.75 .Iwas billed 6 monthly but changed it to 3 monthly but was wondering if this generated 2 bills ,Also during the days between bills i was credited back to my bank account £222 that i was in credit…
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E-on (Cheap Energy Club deal)
Please, please please can someone verify or confirm something for me? I recently moved to E-on after seeing it advertised on the Cheap Energy Club and part of the deal was additional E-On Reward points (if I remember correctly it was the equivalent of £50-60 (can't remember the exact amount) but this was what sold me on…
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Fed Up With NPower. Any Advice?
On Friday 28/11/14 I rang nPower and asked why my monthly direct debit for the electric had jumped from £90 to £110. I was told that meter readings were needed before they could sort this out, which is reasonable enough. I took the readings and rang nPower back with them to be told that the payments for the electric could…
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Eon incorrect bill (advice needed)
Dear all, I have been having trouble with EON for nearly a year now and wanted some advice on how to best remedy the issue. It is a simple, stupid mistake by them which seemingly is never corrected. Basically I moved into this property in Jan, immediately setup a move from EON to EDF and provided my meter reads to EDF who…
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British Gas Refuse to change meters from Pre Pay to Credit
Hi can anyone help Phoned British Gas to change meters from PrePay to Credit. BG refused as failed credit check. I thought that was odd (thought i had a good credit history - use the free one) BG advised they have done a credit check through experian and experian said no, therefore out of BG's hand. They advised me to join…
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Ovo Energy
Am absolutely disgusted with this company who I have just switched to. Having signed up to a Direct Debit for a certain amount they advised me today ( three days after the cooling off period had expired) that they had decided to take an extra 10% on my direct debit "because it is winter" although if they had checked they…
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problems with switch to Eon
OK so I got so feed up with Scottish Power poor customer service & I finally decided to switch. I used MSE and found a deal with Eon I liked. Eon had reasonable feedback so I thought lets give it a go. Things moved along until towards the end of November when I was expecting a request for meter reading but nothing had…
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UK poor will need help with energy bills
Capitalism will find a way, just not in the way they are thinking. It will find a way to maintain profits even while usage is dropping. :rotfl: http://www.bbc.co.uk/news/business-30404364
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First Utility - Scam bill collection text/phone calls?
I left First Utility in December 2013. They have never been able to give me a closing bill but did (after a lot a grief contacting customer services) refund me the £200 sitting in my account. I'm very happy to pay anything I owe if they can provide me a bill! 2 weeks ago I got a phone call saying it was about my first…
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Transferring electric supply to Scottish Power
My contract is due to expire and Scottish Power's January 2016 Fixed is the best tariff for me. This morning I received an email link to enter my opening reading. I logged in, found the page and entered my reading. Computer said '500 Something is wrong'. Tried a different browser, same result. I called the number given on…
