British Gas Refuse to change meters from Pre Pay to Credit

adr0ck

Hi can anyone help

Phoned British Gas to change meters from PrePay to Credit.

BG refused as failed credit check.

I thought that was odd (thought i had a good credit history - use the free one)

BG advised they have done a credit check through experian and experian said no, therefore out of BG's hand.

They advised me to join experian and i would see the search on there by BG showing that i had failed.

Joined experian - no search carried out by BG.

Phoned experian - advised BG have not done a credit check

Phoned BG - insisted they have done credit check with experian and failed.

Stuck in the middle :mad:

Note credit score: 999

stator

Switch to a new supplier. I once failed a BG credit check, probably due to being in a new address and hence no electoral roll etc. I phoned up npower and they were happy to have me, and cheaper too.
ps don't pay for your credit score, it's a con

First_time_buyers

Hi adr0ck,

Did you switch and did it work for you? I have found myself in the same situation.

thank you

psstoverere

I also failed a credit check with BG but i have not been refused credit anywhere else, i think they dont want to change the meter as they will be getting less money from you Im going to be changing supplier too

First_time_buyers

Phew, they have been a nightmare the whole entire time.

I am never going with British Gas again, they lied before Christmas saying they had set me up and then when I called back they apparently had no record of this.

Cardew

psstoverere wrote: »

I also failed a credit check with BG but i have not been refused credit anywhere else, i think they dont want to change the meter as they will be getting less money from you Im going to be changing supplier too

For the last couple of years, under severe political pressure, pre-pay rates have been brought more in line with other tariffs.


So the incentive is not to get more money from customers; in fact the pre-pay scheme is much more expensive for the companies to administer.

[Deleted User]

psstoverere wrote: »

I also failed a credit check with BG but i have not been refused credit anywhere else, i think they dont want to change the meter as they will be getting less money from you Im going to be changing supplier too

All prepays are on the suppliers standard/variable tariffs.Usually thats the highest tariff excluding long term fixes. These meters take a lot of upkeep, plus a payment to the top-up shop. The politicians got involved a few years back in the costs of prepay meters when the truth leaked out that the poorest in the country were paying the highest prices so the prepay rates were subsidised down to the standard/variable.Standing charges on these meters are also the exact same price as credits.
Its worth changing supplier just to lower standing charges a bit. EDF in my area is £1.33 a week , BG is £1.80 . Kwhr rates seem similar , 13.2p a kwh for EDF /14p for BG

First_time_buyers

sacsquacco wrote: »

All prepays are on the suppliers standard/variable tariffs.Usually thats the highest tariff excluding long term fixes. These meters take a lot of upkeep, plus a payment to the top-up shop. The politicians got involved a few years back in the costs of prepay meters when the truth leaked out that the poorest in the country were paying the highest prices so the prepay rates were subsidised down to the standard/variable.Standing charges on these meters are also the exact same price as credits.
Its worth changing supplier just to lower standing charges a bit. EDF in my area is £1.33 a week , BG is £1.80 . Kwhr rates seem similar , 13.2p a kwh for EDF /14p for BG

I know they did bring the cost down but it is still the highest tariff and therefore the poorest people in the country are still paying the highest amount.

Nada666

First_time_buyers wrote: »

I know they did bring the cost down but it is still the highest tariff and therefore the poorest people in the country are still paying the highest amount.

More negligent, more stubborn, more lazy, no self control. Very, very few have prepayment meters because they are poor.