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Help link boiler installation
Hello, is there a help link representative who could help me with regards to my recent boiler installation?
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SSE want some of my refund back!
I switched from SSE back in September and finally got my (significant) credit on the account refunded to me in November this year. Having got the agreed refund, I deleted the direct debit. A couple of weeks ago, I started getting answerphone messages to 'please call SSE', but with no details. I finally called them this…
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British Gas - massively delayed incorrect bill and bullying
Hi All Completely new here but had to get some advice from somewhere, so hopefully someone here can help! I left my rental property on 24th October 2013, at which point rang up and supplied a meter reading and was told I owed £98 in order to bring my account up to date. This sounded about right seeing as I had only paid a…
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Eon complaint faulty meter (ombudsman sided with them)
We had a new "smart" meter installed by EON in summer 2014. We're an all electric house on economy 7 heated with a rebuilt GEC Night store boiler which charges overnight and runs a standard wet system. Turned it on in October and it failed to charge up so we called out our GEC trained engineer who services it annually.…
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Please Help!NPOWER playing silly beggars
Hello, I have a disabled 26 years old son who lives in supported housing. His energy supplier is Npower. I set up his account with them when he first moved in 3 years ago I spoke to them and explained I would be dealing with the account but they didnt put my name on the account. Now they have just billed him for £1055.19p…
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Transferring debits when switching supplier
Hello, Any help will be gratefully received... I've recently switched Energy Supplier and I've just had a bill from the old supplier saying i owe them £166. Should/can the debit have transferred to my new supplier?? Thanks,
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Question about changing provider
Recently moved into a house, we got a bill in the post from British Gas about what is owed to them. It goes to before our move in date, obviously if we continue using them for electric and gas as it is currently set up then we'd only pay from when we moved in. Anyway, they are owed money from someone, but we want to change…
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Power firms to get £1bn for plants to stay open
Power generation firms are to receive close to £1bn to ensure their plants stay open and prevent the lights going out in the coming years. http://www.bbc.co.uk/news/business-30545091
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Underfloor heating mats, which make to go with?
Hi, Just bought a brand new house that we want to put electric heat mat style underfloor heating in. The manufacturers that I have come across are: Kilma Philex Warmup Heatmat Devi LivingHeat Obviously, I want to make sure this is a reliable product as once its down it stays down and if it breaks then thats the end of…
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National Meter Database - FAIL?
Hi all, this is my first post despite being a usual forum reader since years. I usually find solutions to my queries so no need to post so far.... My contract with Scottish Power (SP) is now ending by end of the year and have been shopping around on several online switch engines. Most have come with NPower (NP) as the best…
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Uk using less energy
duplicate my bad
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Switch to Eon... From MSE deal
Hi all, So switched to Eon as part of that collective deal several weeks back... Other then an email from MSE heard nothing until today. I got a letter dated 8/12 asking for my electricity readings ASAP. It says it expects my account to switch on 12/12! Today is the 18/12! Tried to enter the readings online to be told this…
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British Gas - Claim your money back
British Gas/Electric - Claim your money back. For those that don't know if you are way over in credit you can go online and request a payment back depending on your usage. Its takes a couple of days but we got £123 in time for Christmas!
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All bills included?!
Hi all, I need some advice - apologies if this isn't the right place to post. I have a colleague who was renting a room in a property for 3 months at £65 per week with all bills included. After the first month another tenant left and my colleague found that the bills had been in his name. The landlord approached my…
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UK using less energy despite growing economy, report finds
People in the UK are using less energy even though the economy is growing, new figures confirm. http://www.bbc.co.uk/news/business-30518649
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No first bill after a year with Scottish Power...
Good morning folks, My fianc!e and I moved into a Taylor Wimpey new build property on December 12th 2013 (A year and 6 days ago...), and on the day that we moved in the Taylor Wimpey sales rep took us through the meter readings and submitted these to Scottish Power who would be supplying our energy at first. Fast forward…
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Npower stressing my sister out
Hi everyone Posting this on behalf of my very stressed sister. She moved house in October, asked for a final bill from npower. She also switched providers in her new house almost straight away, from npower to someone else, but npower also didn't give her a final bill there either. They are still charging her direct debit…
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Change of supplier problem
I applied to change to Npower on 26th November after their wesite said I could save money by changing to them. Having told my present supplier I was changing I was told that they had a fixed rate tariff which would save us more than changing supplier. On 4th December within the 14 days allowed, I printed off the Npower…
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N Power - our nightmare is FINALLY over
Can finally breathe a sigh of relief! For those of you who don't know we have been victims to Npowers billing system fault and it has been horrendous. We never received one bill in the 2 years we lived in our 2 up 2 down property, however we were constantly told that our monthly direct debit payments were sufficient so…
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British Gas wrongly cancelled my D/D & have now taken full amount
I have been a loyal British Gas Homecare customer for many years and, as usual, I received my annual statement a few weeks ago, the price had increased from £45.80 to £53.72 per month. I noticed the same day that my Direct Debit hadn't been taken from my bank account for November and on checking further, I then saw that…
