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Energy

Archives for August 2014

New property - removing prepayment meter.....
Hi all, Just looking for some advice please...... Yesterday DS and his GF completed on the sale of their London flat and the purchase of a new one in Brighton.....yay :j Trouble is the flat was previously a buy to let and has a prepayment electric meter in situ which - as this will be their home - they want to have…
Electricity saving device
Is this gadget, the Power Factor Corrector, known to be genuine or is it a scam? (Please Google it, I'm not allowed to include a link as I'm new to the forum).
Previous energy supplier - huge bill
Hi everyone. I moved in to my current property on 6th January. Switched supplier on 18th February and gave new supplier meter readings from that date. Problem is, I lost the meter readings from the day I moved in. I then received a bill for £325 from old supplier. They say based on my opening read and previous occupant's…
NPower Monthly Bill
Just check my bank account only to find my monthly withdrawal has gone from £204 to £283!!!!! Signed into my Npower account only to find they reviewed my account & all of a sudden without using any extra supplies by bills gone up this much. I was almost £400 in credit now only £40odd how is that even possible? I can't…
Faulty Gas Meter - Estimated Bill
Hi Just curious to know if anyone has found themselves in a similar situation to mine. We have a dual fuel online account with Scottish Power and are required to provide both gas and electric meter readings at regular intervals. In December 2013 a guy came to read the meters and told us that the digital gas meter had…
Help Required
Hi All, We have recently had our meter replaced - courtesy of EDF. The reason it was replaced was because they figured out that we had only been paying day rates and no night rates. i.e day rates 100% of the time. We have gone back to them and suggested that they owe us just over two years worth of the difference between…
Gas Central Heating System
Hi We currently have a hot water tank and 2 storage heaters and want to look at installing a gas central heating system and pay monthly for it. Does anyone knkw any good deals available? We did have someone come out to assess us for green deal to be told its now stopped.
smart meters
Hi My energy company has just advised me that I can have a Smart Meter installed. I am just wondering: "Are they the best thing since sliced bread" in meter reading products? Has anyone good/bad experience with them being installed? Thanks
Tado
Just a heads up really. The taco is on sale until the end of the month. I think I am going to take the plunge but I'm still slightly unsure about thing. Mainly the self install and what happens if I decide I don't like it. I love feedback from other Msers who have experience of this. Cheers…
£117 bill for an empty house?
Gas and Electric? Hi Guys, I live in a student house and we've just had the final bill from our old supplier. They have stated on this bill that for the period of around a month, perhaps 2 since we started being tenant at this house- the bill is £117. However, we've used no gas or electric really given that people have…
Boiler service £49 till 31st Aug.
Could not see this this elsewhere on the site so apologies if it is. British Gas are offering a one off boiler service for £49 if you book and pay before 31st Aug. The price is only for a service and will not include any repairs or parts. You do not have to be an existing British Gas customer.…
6 days without gas
Unfortunately, my home has been involved in the BIG gas disruption in south Wales where 755 homes have been cut off for 6 days due to water getting into the gas main. Wales and West Utilities have said that we are entitled to £30 per day compensation. However, I have recently been told that there is new legislation that…
Energyhelpline cashback.
Hello all. My dad changed his duel fuel from NPower to Extra Energy on 1/05/2014 through the Energyhelpline website. He should get a cashback from them of I think £30 which will be paid within 120 days into his bank or a cheque. It's nearly at the end of the limit no and I have sent an email 6 days ago to them but have not…
cavity wall insulation problem
On Friday of last week we had Green Deal Advice Bureau come to put in cavity wall insulation, and one of the guys drilled through our electric , the internet went off and the fridge, pond filter etc , I said to him "have you drilled through our electric" he said no, but he had, they did some faffing with my fuse box and…
Letting agent won't give us meter readings
Hi, we have just moved out of a property two weeks ago and are still waiting on a meter reading. The letting agency keep saying they have no key and will have to speak to the landlord but we have just had to pay another bill even though we have aleady moved out as we cant close the account until we have a meter reading.…
please help me understand my new heating system?
Hello all :) It doesnt take much to confuse me at the best of times but my new heating system has me somewhat baffled so i wondered if someone could help me please. Apologies for such noob questions! The background is that my 20 odd year old vaillant combi was replaced around 2 months ago. I now have a gloworm combi,…
Cost of incandescent 60 watt lightbulb
Please can you help, I bought an industrial vintage lamp for my kitchen and the ideal lightbulb to go with it is an old style Edison incandescent 60 watt lightbulb. Now I am getting worried that the cost of running it is going to be prohibitive. I know that LED would have been much more economical, but I really wanted the…
Ghost meter on Good Energy
We recently moved into a property which had previously been two flats, combined into one by the previous owner. There were two separate electricity supplies, each with its own meter, for the two parts of the house. In renovations, we had our electricity contractor combine the two supplies and asked Good Energy to remove…
Journal - Switch from NPower to Ovo via USwitch
Hi all I'll keep this updated as things progress to prove that this is a real situation and not one partly made up due to a flaky aging memory! I thought this would help people see a real situation step by step rather than brief summaries..... 16th Aug 2014 - Called NPower to pay off remaining payment plan to ensure all…
Alpha boiler problem. Please help
Hi all I have an Alpha CD32C combi boiler and for the last 8 months it keeps running cold whilst running a shower. It happens every time the shower is used. I have had the council out to it numerous times and they have replaced various valves/parts but it is still doing it. I have lived here for 51/2 yrs and had no problem…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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