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Scottish power and reclaiming owed money
Scottish power is taking ages to pay me back the money.I an owed around 150 pound and getting in contact with them is impossible. Even the callback feature does not work. I do not have a land line so waiting for over 40 minutes is costly and most of the time I have been cut off. I resorted using email and they promise to…
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npower won`t listen
hi everone ,new to this forum, npower making me ill ,just want to get it of my chest switched at the end of april from eon ,we agreed to pay direct debit, usaully paid quarterly and agreed on £53 month, in june £300 taken out of bank account ,looked at my npower page on the internet they said they were making my direct…
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What's the best electric heating for my house?
Hi everyone, I've been lurking on here for most of this year reading and taking lots of advise in and thought I'd ask for some help heating my house, we have a new baby girl and trying to keep the house warm was quite expensive last winter, we had a open fire which I'm in the process of putting in a 6-7kw multi fuel burner…
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cancelling direct debit.
We have just switched our dual fuel supplier using a price comparison site. However I am unsure when to cancel existing DD or does the previous supplier shut it down ?. for any helpful answers thanks.
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Use "switch" site for the same provider....
Hello, Odd question, but can you use a "switch" service by one of the comparison sites to switch to a different tariff with the same provider....some offer cashback on these switches but I wondered if it was with the same provider whether it would still apply.... I see sometimes it does say cashback for "new…
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Erratic energy meter
I have just moved into a studio flat in the Edgbaston area of Birmingham this past few days, and now that I have started using the meter cards that you have to buy from the landlord; I have noticed some strange fluctuations in meter readings. for example, I used my lamp and tv last night, and the small fridge that came…
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Do you rent and want to improve your home's energy efficiency?
The government wants to make it easier for tenants in England and Wales to ask for energy efficiency improvements to their home. So they're making it harder for landlords to be able to refuse flat-out, which is what they can do now. You can read the full consultation but as it's 60 pages we have summarised key points…
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Electric Radiators - Best Option....?
Hi We have just moved into an old terraced cottage that only has a wood burner currently for heating and is not on the gas main. We also have a young family so, while the wood burner is a great feature, we would love the ability to have some "controlled" heat available to us. Space is of a premium so having free standing…
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Company has done dodgy insulation work
Hi guys, This is my first post, so pls accept my apologies if i do or say anything incorrectly. I've recently had cavity wall insulation carried out by a company whom are registered with CIGA and BBA. I had a lot of problems with the company such as missing out big areas of the walls being missed out and some damage done…
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MSE News: EDF Energy to pay £3m to charity after complaint breaches
EDF Energy will pay £3m to charity helping 'vulnerable customers' after Ofgem found it breached complaint rules ... Read the full story: EDF Energy to pay £3m to charity after complaint breaches Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Upgrading CentaurPlus C21 programmer
Hi All just moved home in to 3 bed house and I have Baxi System HE A boiler- heat only, shame it is not combi, but it whould do ? there is CentaurPlus C21 programmer , and Honeywell Dial Setting Room Thermostat I feel it needs upgrade ( not the boiler) My question would be what would be products that could be easily…
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Npower Bill
When i moved in to my flat with my girlfriend, in June 2013. I decided to go with EDF for my electric. Paid every bill, gave my meter readings & i now have received an Occupier bill from Npower for the 12 months to June. Not only that, but i now have discovered i had two MPAN numbers for the same meter. One of which was…
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New SP Fixed Tariff Available
Not a recommendation! But cost wise it looks cheaper than most, and no exit charge: online fixed price energy October 2015
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Meter reading disputes
I moved into a new home in May 2014 and arranged for the gas/electricity to be switched to First Utility. The electricity switched fine, I was asked for a meter reading which led to a final bill from SSE and my account with First Utility set up correctly. They didn't ask for a meter reading for gas (and I had to query why…
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Co-Op gas & electric debt mess.
I have been with Co-Op energy for about 18mths. I pay by direct debit. Yesterday I received a letter from them saying that they wanted to increase my DD from £71 to £539 a month to "help clear the amount of £2,940 that appears to be outstanding" This was a complete shock. I had no idea I was even in debt to them. I…
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Moving into a new house next week, whats the best energy deal at the mo?
i was with npower, never again, and scottish power who were ok. are the green companies better and cheaper, happy to dual fuel, but equally single fuel deals. looking for fixed term deals really. new house is a bigger 4 bed semi.
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Npower - erroneous transfer and waiting forever for a bill
Hi - I was wondering if anyone had been in a similar situation and how Npower sorted it out. In Nov 2012 after a few failed attempts over a few months, that were blocked by me, an unrequested third party supplier took over my gas supply and after liasing with npower, the third party and in the end my neighbour (who it…
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Gas meter reading
Hi, I have what appears to be an old Gas meter, by old I mean 1930's old. At the the top it says "Schlumberger made in England R5" if that helps. It has 4 digits then 2 red digits off to the right if the 4. My meter reading only goes up by 1 digit in the 4 digits every few days if not longer. The two red increase faster…
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New Combi Boiler
Hi I would really appreciate some help as I am looking to have a new Combi Boiler fitted as my old boiler has packed up. Can anyone please recommend some good makes and models as I am not sure what to go for. I have seen the Potterton Titanium 28HE but am not sure. Any help would be greatly appreciated. Thanks Jai
