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Broken Meter - Estimated Bill for 8-10 Months
Hi Guys I have a bit of a complicated one here and want to know where I stand legally etc... So basically I was in the process of moving to EDf from British Gas in November. While doing this I noticed my meter was faulty (no display) so I contacted British Gas. They said someone would come to sort it and to cut a long…
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New Combi Boiler ?
Hi All,I would appreciate your advise regarding swapping to a new boiler.I currently have a Potterton Performa 28i,which was fitted in the garage of my two bed detached bungalow when the property was built ten years ago. It is to say the least not the best at supplying hot water on demand. Sometimes I can wait 5 minutes…
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I've been a massive fool...My planet UK Solar.
Hi Everyone, This is my first post, Been following the forum for a number of years but I am so angry with myself I had to tell people about it in the hope I can save someone from the same experience. It all started last week when I received a cold call from My Planet UK Solar, I don't usually answer these calls as I have…
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Best 7kw Multi fuel burner to buy ?
Hi We are looking at installing a multi fuel stove but could do with a bit advice on which to buy. The room is a knocked through kitchen and dinning room with a open plan conservatory, so i think i am right to think we will need a minimum of 7kw ? Don't want a cheap import but i am not familiar with the top brands (uk?). I…
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if you think npower has wiped your bill and all is well think again
After 8 months of waiting for my final bill from npower I received 6 in 7 days! Thankfully whilst trying to make sense of them I then received a letter telling me that my balance was being wiped so, relieved, I thought everything was fine. Today I receive a reminder for one of the final bills. I called up just to…
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scottish power over charging me?
hi i moved in this property last year and have the prepaid meters installed for both gas and electric. i do go into the emergency sometimes as my baby is in hospital quite a lot my problem is when ever i put more money in the meter it takes the emergency (as expected) and it takes a massive standing charge they say its…
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SP - they changed my tariff. Can they do this?
Hi, Have I done wrong or is SP in the wrong? Brief history, been with SP for 18 mths on their fixed online October 14 duel fuel tariff, so it ends on 30th Sept. On my 49th day prior to the end of the tariff I put in a switch so should be no exit fees. Since day 1 I have been in credit as my dd was set quite high. As of…
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Half Hourly Metres
Our business recently relocated to premises which had previously been used by a high energy user. As a consequence the electricity used is read on a half hourly meter. We are not a high energy user. Should I just leave the situation as it is or should I demand that we be switched to an ordinary meter. If the answer is to…
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Low standing charge for gas and electric
We are away for 6 months of the year mostly in the winter months and are wondering if anyone knows of a supplier for gas and electric that have low standing charges and higher usage charges as I think this could benefit us immensely.:j
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More npower blunders
I'm after advice, please x I have been with npower for about 16months, from day one we have had problems with them cancelling our direct debits, I would set them up and then after one or sometimes no payments they would cancel them, after much frustration I started paying by card online. Any how, scroll forward a year ish…
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EON Hike Due to Miss-Billing
Dear All; Our one-bed flat energy bill just doubled based on their estimate. When I queried why, they told me that they had been miss-billing us for three years. Simply, they read the wrong meter. How they managed this for 3 years, I don't know! The EON rep explained I would only have to pay back one year's arrears, which…
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Has anyone tried energyhive?
Has anyone tried this? I think its different to the British Gas hive. This is just electricity. Any feedback welcomed. Thanks http://www.energyhive.com/
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Moving electric underground cable
Hi there Would much appreciate some knowledgeable advice as I can't seem to get to the bottom of my problem. We have just inherited my parent's house and received planning permission to build a house in the garden. In the late 80s an electric supply cable was laid under the garden (with permission from my father) to supply…
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[SOLVED]Is my electricity bill correct? (£183/3month/1 bed flat/2 occupants)
First of all, hello to everyone. I'm new to MSE and have so far found the community to be very insightful and friendly from the other posts I've read. I've turned to MSE forum as I've not had to pay electricity for a couple of years (been living with relatives) and now I'm in my own flat I'm shocked at the cost of my…
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Getting the MPRN/MPAN registered?
Hello, please be gentle, it's my first post and looking for some advice! I moved into a new build house a little over three years ago now. The supplier when we moved in was EON and shortly after moving in, I got the energy (gas and electric) moved over to Scottish Power. I remember at the time having issues with the…
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Hot water tank Electric bills
hi, Just bought a new house and the electricity bills seem very high, a lot higher than our old house and i can't think why! Everything is electric and we are on economy 7. By the hot water tank there are 3 switches. All look the same, i persume one is for the night time to come on economy 7, one is for the day, but what…
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Ebico
Has anybody used this not-for-profit energy comapny?. Does anybody knoiw much about them?. Thanks in advance.
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Npower - Complaint to CEO - Who next? RESOLVED
In November last year, like a lot of people, I left Npower for a competitor. In order to understand the sequence of events that followed I'll put it in chronological order - November 2013 - I leave Npower for a competitor. 2nd December 2013 - I received two "Sorry you'd like to leave us" emails from Npower. 5th December…
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Cheaper heating on new 5 bed house
Maybe moving from 30 year old 5 bed house to 8 year old three story 5 bed house in the hope of saving on heating and maintenance. The new build has a kitchen diner plus lounge on ground floor so not huge and a pressurised heating system. It says on EPC 81 B rating and potential the same. My old house is D rating ish and…
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landlord won't give me gas engineers details
We had a gas engineer round earlier to fix our boiler and when I checked the boiler after the work, the cover wasn't replaced properly and the pressure was too high. This made me worry and so I asked my landlord for his details so I could check he was gas safe registered (would have asked for his I'd myself if I was here…