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Can I dispute standing charges for electric
I property I own has been vacant for over 12 months and despite myself and the tenant giving 'end readings' I had a real battle with British Gas who kept on sending escalating usage readings and bills. Having eventually resolved that one ie the tenant was responsible for the bill up to given metre reading , i have now…
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UW budget plan reconciliation?
I'm being charged this budget plan reconciliation and I'm not too sure what it's for. I don't pay by DD and I've already moved to another provider. This is UW's final bill. Another thing is that the budget plan reconciliation for the gas is £17.77 even though my "usage" is -£1.75. Can someone help explain please?
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need advise with business gas and electric
hi everyone just taken over my local social club because its really struggling a bit so need to get bills down could any one give me advice on who is the best and cheapest supplier at the moment and what is the cheapest tariff to use etc we are at the moment with british gas don't think they are the cheapest thanks for…
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studio flat with gas boiler worth replacing for electric
Hi, I have a studio flat that currently has a gas boiler. Seams like a bit of a waste as the place doesn't get that cold being a flat and the shower is electric. Was just going to replace with storage heaters as the boiler maitainace and replacement costs just don't seem worth it for a studio. Is there any reason why they…
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Recently singled need advice on dual fuel
So recently I've became single for the first time in 20yrs. I've got my own place which is gas & electric bills. But like a total noob I have no idea on bills etc as my wife did all that. Also the nature of my job ment I was away a lot and didn't really get involved in that side of the house. So I'm asking MSE members for…
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Energy companies using credit reference agencies
I noticed this in the terms of my energy supplier but also similar on Thames Water "We may carry out credit and fraud prevention checks with licensed credit reference and fraud prevention agencies and they’ll retain a copy of the search. Information from your application and payment details of your account may be recorded…
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Ridiculous Electricity Bills
hi guys, i am a uni student living with my girl friend in Coventry, we moved in the apartment on the September 2013, and we have received our first electricity bill after 3 month with is around 900 pounds, we called e-on for help and they were keep me waiting, and non stop sending me new bills, finally they get someone…
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how much kwh do you use per month?
I recently moved out and to stick to budget I am trying to monitor how much electric i use. I just wondered on average how much do you all use a month? thanks x
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NPOWER Bill has arrived after 16 months!!
After months of calling and asking for a bill, I've finally received one! The period is from 9th Feb 2013 to 4th June 2014. The bill is for dual fuel and amounts to £2397. £1418 of this is electric and £979 is gas. This seems awfully high given the mild minter we've had and the fact that our home is only a 3 bed semi. We…
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Green deal
Hi all, not sure if this is the correct place but here goes. We have recently bought our first property and need to replace the double glazing as they have water inside most of them, we also need to replace the boiler as it is very old and still uses the emerget tank. I have read a lot about the green deal but and still…
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Smart Meters
My electricity supplier has been bombarding me with offers to install a Smart Meter for free. The existing meter is modern ( the house is only 8 years old ). Simple question - is it worth getting a smart meter installed ? What are the benefits to me ? What are the benefits to the supplier ? Why do they want to give me…
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Reading Meters
Am I the only person to read my gas and electric meter every week? It only takes a couple of minutes to record the readings and the weeks usage. It may seem a bit hyper, but has advantages - In any disagreement with the often inaccurate 'Power Companies' I have an accurate record of my usage - which has come in handy…
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New EDF MyAccount website: Messages?
Does anyone know where to view messages on the new EDF MyAccount website? I received an Email saying "You have an important message regarding your EDF Energy account", but I can't find a message area anywhere. The "Live chat" thingy is closed as well, so I can't ask them either.
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Economy 10
Hi all, I hope you can help. I've just signed for a rented flat and I'm sorting out all the bills. I've rang npower who currently supply the property (only took 26 minutes to answer) to be told they'll set up an account but can't give me an estimation or any rates as apparently I have an economy 10 meter. Their economy 10…
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MagnaBooster or MagnaClean - which and are they any good?
I have 14 radiators, feeder in loft and hot water tank - boiler is 2005 Ideal Mexico. Old house and old radiators. Got boiler serviced and BG man recommended fitting Magna booster 28mm sealed system. Said it would help remove muck from radiators. I do put in 2 bottles of inhibitors in feeder annually. Looking on net seemed…
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OFGEM Billing Changes - Unintended Consequences
This forum is littered with posters who have been surprised to receive an unexpectedly large bill from their energy supplier. It is fair to say that, in most cases, the customer should have paid more attention to their usage and the bills that they received. That said, I would argue that OFGEM's recent changes have to a…
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Gas boiler pilot lights using ~550W!
I checked the gas meter, and by my calculations, the boiler is burning through about 550W of power, yet it's just idling with the pilot lights on. Does anyone know if this is normal? 550W is about 4745kWh/yr -- that seems rather a lot! I only checked because, after two weeks of not using the boiler at all, I still have a…
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Scottish Power IT Problems Warning
I would like to warn others about an IT problem that today Scottish Power have admitted as a known issue... Check your bills The known IT error can leave a difference between your online account balance and your actual balance owed. And in my case i have been billed for money that is not owed (they are no longer my…
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Smart thermostats (Hive v's Nest) - Any good? Which one?
Hello Folks, I am thinking about buying a smart thermostat. HIVE by British Gas or maybe a NEST by google/npower Any comments, suggestions or reviews would be most helpful. Thanks in advance Dave
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Useless Utilita
I have just made the mistake of changing my electricity supplier to Utilita. I have a pre-payment meter which they are going to change to one of their smart meters in the next few weeks. The supply changed on the 7th July, and they sent me a new key to use in my current meter until the smart meter is fitted. This key…
