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Gas and Elec changeover
Hi folks Desperate to try to save cash and just changed my gas and elec with money saving expert tool. Old company owe me cash - can you please advise how I get that back? Also how does the £30 cashback I will get happen? All new to this so very sorry if sounds simple to you all. Thanks in anticipation. :)
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Switching with npower
We were on the Go Fix 11 offer from npower, which was a fixed price tariff until 21st May 2013. On 29th April, I done a utilities comparison with the MSE Cheap Energy Club, and the Online Price Fix June 2014 tariff, from npower, was the most competitively priced out of all suppliers. At that point, I clicked through on the…
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New home - prepay meter
I wondered if anyone can give me some advice. I'm a first time buyer and am in the process of buying my new home - complete at the end of the month fingers crossed. The property I am buying has a prepay meter in supplied by Scottish Power. I'd post a link to a picture of it only I'm a newbie so I can't. I don't want to…
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Automatic Switching to Lowest Energy Tariff
npower, the company with the innovative tax arrangements, has just switched me off the year long deal I was on, changing my dd from £48 to £60 pm. A quick dive into Martin's Cheap Energy Club shows npower do a great deal...but they haven't put me on it. So... I reckon I was wrong thinking the switching to the lowest tariff…
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Npower final bill confusion
Just wondering if this has happened to anyone else and what actions were taken. I am no longer with npower. Back in mid March I received the final gas bill and their accounts show that I was in credit after the final payment and a credit cheque was issued. Today I received a reminder by post demanding a final payment of…
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Serious Problems With British Gas. Direct Debits Being Taken Twice.
I am having serious problems with British Gas my energy supplier. I have been with BG for several years since I moved to my new address and was with them at my previous address. I have just set up a direct debit for both my gas and electric. But when I went to my bank and got my bank statement,I found to my horror that…
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Martins advice on SWALEC
Hi all, im new here and yesterday was randomly browsing when i came across Martins Swalec information which confirms what i already thought, they are dodgey as hell ! basically they approached me and talked me into swapping suppliers from scottish power to swalec roughly 4 and half years ago, telling me id be saving loads…
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Beware of unnecessary payment hikes - Scottish Power
Moved to SP last October, at the time I gave them my annual usage which meant my payments to cover this usage in the first year would be £97.65 per month. I then applied for and got the warm home discount which was applied to my account in March. When my end of winter bill was produced on 31st March it left me with a…
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EDF Messed up dual fuel payments !!!
Hi there signed up for dual fuel price promise in December all was good apart from edf missing 3 meter appointments and wasted time off work but eventually got there. I set up my direct debits and had the confirmation letters of the amounts i had to pay for Gas and Electricity and thought everything was hunky dory. anyway…
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Southern Electric rep. question please
A question for the SE rep please if you are about. I called 2 weeks ago to change from another supplier to SE as my tariff ends this month. The cs lady took my name and number to call me back 1st of May to take my payment details and confirm the start of the transfer process. As I hadn't had the expected call I phoned…
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Can I cancel switch of energy suppliers
Hi, I went through uswitch recently and found the cheapest supplier / tarrif (by miles !) was Spark Energy / Spark Advance - I couldn't switch through the uswitch site so I completed the switch through the Spark site I have just read some of the reviews and problems with this company and want to cancel my order. I switched…
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No decrease in energy prices
In the past, the energy companies have said that the cost of gas/leccy follows the trend in oil prices. Well BG, EDF and everybody else, have you seen how much petrol (oil) prices have dropped in the past 2 to 3 weeks?? I can imagine their response. 'No, sorry, we cant drop our prices. We are going to invest in some other…
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Scottish Power Home Comforts
I have an on going complaint with the above and so far I am always told t hey will phone me back and the cheque is in the post. They have told me they are responsible to an ombudsman. This has been going on since December does anyone know if there is a contact in Scottish Power who can help with the terrible service from…
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E7 Immersion - Time Switch??
Hi all, We are all electric, (apart from our wonderful wood burner in the lounge!) So electric night storage heaters and immersion heater for the water. Its one of those huge ones with 2 elements. The bottom one is on the E7 circuite, and heats the whole tank during the night, top one to boost it during the day. We very…
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BG Homecare discount?
I received a call from British Gas earlier this week, telling me that because I subscribed to their Homecare boiler cover insurance I was entitled to a six per cent discount on my gas and electricity. I don't usually buy products over the phone, but when they told me that they would also pay a total of £150.00 credit into…
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Bill for gas/ only heating water
Hello, I just wanted ask you what is <normal> to pay for Gas a month when combi boiler is heating only water. It is just for 2 people, shower everyday maybe 1 bath a week. We do not have dishwasher and washing machine is cold water only. Thank you:)
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Help I received an electric bill for £4,200 today
Hi, I wonder if anyone can advise. Ive taken over looking after the bills for my mother who is ill with cancer and when I rang the company SSE today they told me that because they had been averaging the meter reading much lower then the usage the back dated bill for the year is over £4,200. My mothers only income is a…
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Npower.....ongoing issue! 4 years now!!! Advice!
I switched from eOn to Npower using uswitch site (end 2008/early 2009). We had been given a quote of £96 a month for dual fuel, were paying £120 with eOn so welcomed the saving.. We set up a Direct Debit but for the first payment they took £145. I phoned them asking for them to refund the £50 and they agreed not to take a…
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Campaign to ditch the non-DD surcharge?
There has recently been some movement on the subject of unreasonable charges for use of credit (and even debit) cards - mainly, I suspect, aimed at budget airlines. The ruling seems to be that they are now not allowed to charge much more than it costs them to provide the service - from what I understand, around 2% for…
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Moving the elec. meter
We need to move our elec. meter about six inches to the left. Can my electrician do this or will we need to ask Scottish Power to come and do it? I am unclear as to the "rules" and just want to check we are doing everything the right way. Thanks in advance for any help.
