Scottish Power Home Comforts

Balfarg

I have an on going complaint with the above and so far I am always told t hey will phone me back and the cheque is in the post. They have told me they are responsible to an ombudsman. This has been going on since December does anyone know if there is a contact in Scottish Power who can help with the terrible service from their Home Comforts Division.

wakeupalarm

Go to Scottish Powers website here http://www.scottishpower.co.uk/ click on Your Home and then Contact Us. Write complaint at the top of you email.

Be warned though, Scottish Power are well known for mis-leading their customers. They are due to be fined by OFGEM for this. Stick to your guns with them.

Scottish_Power

Balfarg If you e-mail us at [EMAIL="social@scottishpower.com"]social@scottishpower.com[/EMAIL] we will help Thanks David

Celiaj

I hope you get some action soon Balfarg, but after getting the same advice from Gerry from Scottish Power on the 24th April, I am yet to even get an acknowledgement.


Thank you Richie, sorry if I did not make it clear that I was nothing to do with Scottish Power.

Richie-from-the-Boro

Celiaj wrote: »

write to or email a Gerry an SP rep on [EMAIL="social@scottishpower.com"]social@scottishpower.com[/EMAIL] , please include full address details & I will escalate with the Homecomfort management team.

I hope you get some action soon Balfarg, but after getting the same advice from Gerry (above) on the 24th April, I am yet to even get an acknowledgement.

Celiaj, I'm sure it was unintended - you might want to edit your post, to make it clear you are not a 'ScottishPower' company rep on MSE with authority to post.