We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Energy

Archives for June 2011

Roxburghe Debt Collectors [gas / EDF Energy]
Hi, I have received a letter from Roxburghe Debt Collectors to pay £210.32 and I have 72 hours to do this. This information was sent to them from EDF, which I have not paid becuase they have a big mess in their documentation and they created three different accounts for my name when I used gas from them. I moved out from…
n power and lowry beck
I have been a customer of n power for 6 years. last year lowry beck changed my meter. I have submitted readings which n power have always disputed. I have a 6 digit meter with no red number or decimal point. They have told me to either drop the first or last digit (depending on who i speak to) They have also read the meter…
can N Power do this?
I moved in with my partner and we are with N Power. he is the main account holder. He adds my name (literally just my name) to the account so that I can speak to them while he is at work. I have an old account with N power which i was paying off at an agreed rate at £15 per month via scotcall (debt collection agency) on…
Prepay Electricity Plus extra charge?????
Hello, I hope you can help. We've received our electricity statement for the year. We have been on prepay schemes with all of our providers for as long as I can remember, using a 'Key' meter (which we pay up front to place credit on to the 'Key' which we then insert into the meter and transfer the credit). The statement…
Unread meters and huge bills through it!
Please can anyone advise me? I recieved a bill for £1500 last June and the reason stated for such a huge amount was that my meter hadnt been read for four years. I knew it had as after my husband died my electricity dropped dramatically and the company came and read the meter as they thought I'd made a mistake. They have…
scottish power, daily service charge doubled?
Hi All, Just had my letter from scottish power, and it appears that although they have not increased the actual unit price it is still 11.546p per unit and will be after 1st August 2011, it appears that the daily service charge has doubled from 15.23p a day to 31.48p per day, is this correct, I am far too angry to phone…
Eon fix on line 9 dual fuel
Having had a good search it seems to me that this is my best option now that my fix on line 8 contract has come to an end. Ive noticed that there seems to be no mention of this tarrif on the forum anywhere... Am I missing something?
Scottish Power Price Hike
As a Scottish Power customer for the last 8 months, I wish to point out that their price increase on our tariff from 1August 2011 (Online Energy Saver 10, Midlands region 14) is far higher than advertised. The figures are as follows (inclusive of VAT) ELECTRICITY For the first 225kWh used each quarter 17.532p from…
Scottish Power : how do i request a call back online? (existing customer)
Hello I am trying to request a call back online via SPs web site. I can find the option for new customers but not for existing. I have been in email conversation with their online support and have been provided with two different sets of instructions, neither of which result in the option being shown. I have tried on both…
What to do What to do...
We are currently a dual fuel customer with BG on their standard tarriff. A quick search through simply switch.com shows that based on out surrent DD to BG, we would save £76 a year (7%) by moving to NPower online. Due to the prospect of the looming price rises I also looked at capped deals, and the best there is a £37…
Energyhelpline Switch to Eon cancelled without explanation
This is a strange one. I followed the links from MSE to switch my mother in law from her current supplier to Eon two weeks ago. Everything seemed fine, then today a letter comes from Eon cancelling the contract. Didn't address her by name just 'dear customer' and gave a telephone number to ring which has an automated…
S.P. Standard or EDF fixed 2014, cheapest??
Which has the cheapest price per unit, Scottish Power Online Standard (No Standing Charge) or EDF Fixed 2014. I think I have worked it out that EDF units are the cheapest, but would like some confirmation as am not to sure about my working outs. I would 'hate' to get my final meter readings wrong and be overcharged. Prices…
scottish power capped duel fuel
Just been onto Scottish Power and capped my duel fuel until June 2013. The very nice lady informed me afterwards that today is the LAST DAY that prices can be capped. After that the only option is FIXED which will be fixed at the 1st August prices.:beer:
Cheaper Gas & Elec just doesn't work
OK I switched to First Utility some time ago at the promise of cheaper bills, well a year os so on the bills have been all over the place, I managed to get some smart meters fitted 6 months ago, 1 of them is still not working! They are lovely on the phone but absolutely useless with their billing. So I am looking to switch…
EDF Nightmare!!!!
I have been with EDF a couple of years and always pay via DD. I had problems with my bank account being cloned in May so my account was cloned and my DD didnt go out, and could not pay that months payment. I sent emails and and even a letter by recorded delivery and had no response. I am working full time so it is hard to…
Cash Back
:beer:Just want to tell everybody who is still waiting for Money Supermarket to give them their £30 cashback for using them to get their utilities from ScottishPower, I finally recieved my mother in laws today. I had to use the Advertising Standards Agency who were great and had this problem sorted within a month.Full…
Landlord replaced some wires in my meter cupboard now usage is 100w when nothing on
I have an energy meter and the landlord came to do a checkup today of house and he replaced some wires in meter cupboard I noticed after he did it my usage was higher than usual so I turned off items one by one including turning off at mains and with everything off including the fridge my energy meter was showing around…
Just moved into a new property
Does anyone know of any price comparison sites that I can use to select an energy supplier as a new customer? All the comparison sites (such as EnergyHelpline and WhichSwich) assume you want to switch form an existing supplier. There is no option of "New Customer" in answer to the question "Who is your current supplier" on…
Scottish Power trying to over charge me - totally confused me
Resolved thanks
Loft insulation
I was promised by British Gas I could have free loft insulation if I left Scottish Power.I did , I was informed I WOULD have free loft insulation fittedI thought this marvelous , and asked how I qualify. They said because I've changed and could save money on my energy bills! but when I rang to book it, suddenly there was…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Energy

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Energy

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free