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claireuzzell
Scottish Power I received an email at the end of January saying my charges for Gas and Electricity are going up by 2% and 9% respectively. I do not have a problem with this as such as I am not on a fixed tariff, but I do object to these cahrges being back dated to the end November. Can Scottish Power backdate charges?…
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Can Somebody Help Please?
Hi Guys, I am with Scottish Power for electricity and i am on their "Standard Plan" which i understand not to be very cost efficient?. I had my meter read the other day and although i am only £10 in debit with them they want to put my direct debit up from £30 per month to a whopping £57 per month!. Last year my annual…
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Overpayments
I am a dual-fuel customer with Eon on the " E.ON FixOnline 8 " tariff. I believe it ends in July. Is it possible to 'overpay' to benefit from the lower rates. ie. input a higher meter reading than I have actually used to save money when I have to move to a new tariff which may have a higher per unit cost. thank you for…
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help - switching
Hi , after 6 longs years with N.Power we finally changed using the comparison website. It said that switching now would save us about £400 per year so switched to E-on. It took about 4 weeks to sort but finally got the direct debit set up and they took the first amount in Jan this year. Then we got a letter saying that…
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Nectar points or £41.
My brother is coming to the end of his fixed tariff and the best deal he can get is with EDF at £1063. BG is £41 more expensive and he will get nectar points, he already has a nectar card but will the nectar points be worth £41? BG £1105 plus nectar points. I am doing this for him as he does not have an internet connection
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Faulty Electric Prepayment Meter
My meter had been working fine until 2 weeks ago. The usual charge I have had in the coldest time is about £5 per day. I have storage heaters and Economy 7. Now we put £50 on 1 Feb, a Monday, and on the Saturday the electric went off. That makes £10 per day. And this is after I have turned down the heaters as the weather…
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Buying first home - which proiders should I go for?
Hi everyone I'm about to move into my first home (once solicitors finish their job) and don't really know where to begin regarding utilities, namely gas an electric. is it the best idea to shop around for the best deal? Or stick with the better know providers (British Gas, etc). I've heard a few stories about people…
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CORGI offering maintenance plan? Anybody else use this?
Received a letter from CORGI today, offering me a heating maintenance plan, which will equate to about £17 per month. It certainly covers an awful lot, and has a boiler replacement as part of it and is considerably cheaper than the British Gas plan I already have... Does anyone use this service? Seriously considering…
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British Gas Homecare debacle
Applied for BG Homecare 200. They sent a gas engineer around last Friday morning to carry out the initial service inspection of my central heating boiler. He detected 'stray voltage' on the boiler casing. He explained that although it was only a very small voltage (a mobile telephone will set off the voltage testers they…
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Please help gas bill confusion
I moved into a new home in December 2010 and have just received my first gas bill. It was higher than expected and when i compared to my previous bill it was worked out totally different. It transpires that i have an imperial meter being charged in cubic feet. I am totally confused as looking online it says they times the…
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How long does it take to switch ???
I requested a Gas and Electricity switch from Eon to Npower on 15th November; - Received a welcome pack from Npower saying that they were taking over on 28th December; - sent my meter readings accordingly; - received a final gas bill from Eon on 19th January and a Direct Debit agreement from Npower on the same day; -…
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Faulty gas meter??
I've been corresponding with British Gas for about a year as I'm convinced my gas meter is faulty but they want £60 before they'll come and look at it - and will only return that if it's proved faulty. The flat's been empty during that time with no heating on and only a pilot light yet the bills are much higher than I'd…
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SSE - Scottish and Southern Energy - No contract + hidden exit charges?!
I've been with SSE on their go direct 4 tariff since June last year. Recently I decided to switch to an alternative provider, I thought it would be fine. I got a letter through from SSE asking me to phone up to make sure the transfer goes through OK. When I called, I was advised they are going to charge me £50 for leaving!…
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Gas Fire / Woodstove for warming up living room?
Hi, I have moved into a 1930s built house which has gas central heating, however the ground floor is fairly open plan with a living/dining room (34m2 floorplan, 82m3 volume), and an adjoining kitchen (14m2 floorplan, 34m3 volume). The living/dining room has two double radiators in it but the room never feels particularly…
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Electricity Meter Fault
I live in a mortgaged apartment in a block which is managed by a company. They are responsible for communal areas etc but also 'bought in' our electricity from a major supplier 4 years ago and sell it to us at no profit (we have no choice in suppliers). The positive is it hasn't gone up in all that time, the negative is…
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British Gas phone offer
Coming to end of Eon contract currently on Fixonline V5. They suggest going to EnergyOnline - however, comparison says that Eon's SaveOnline 5 Dual Fuel is cheaper than the EnergyOnline (they are just trying their luck I think - hoping we wouldn't check!) British Gas rep phoned me 3 times now with temptations of thousands…
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Misleading uSwitch email – Reflective Radiator panels
There have been several threads on MSE on the effectiveness(or lack of effectiveness) of reflective radiator panels. Dealers have come on MSE making outrageous claims of savings for their panels. Late last year there was some correspondence with the Energy Saving Trust and this post sums up the situation. I recently got…
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pre payment gas metre taking out
Hi can anyone help,i'm trying to get my gas prepayment metre taking out as it's costing a fortune to keep running.i want to change to paying it at the post office every week. i've no debt on it as that was cleared 2yrs ago,i phoned british gas to get it removed and they want a £300 deposit first i don't mind paying…
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The tale of Economy 7, Orion 512 and a very cold flat...
Evening folks Just moved in. The flat has an Orion 512 heating system and a storage heater Creda TSR 24CW in the lounge. Each bedroom and bathroom has Nobo panel heater and in the kitchen is a switch to turn on the water heating. Problem 1: No hot water. I've had the water switch on now for 30 minutes, water from the tap…
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should I switch now?
Hi all, currently on edf dual fuel online saver v6 prices look set to rise in march for me. I've checked a few comparison sites and it seems if I change I could save money. I worked it out on my annual usage and it came out about £100 cheaper. I was with EDF when I moved into the property I am in now last May and moved…
