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Energy

Archives for January 2011

Npower confusion
It's for my Mum really in an all electric flat with economy 7 metering just had a letter over the weekend almost doubling the monthly payments to £113 :eek: Ok so energy prices have gone up, however plugging the numbers into uswitch and mysmartmeter suggests a monthly of £53 (SP) or £65 (npower), but plugging the same…
B-Gas WebSaver Two Tier1 Firsts.
Sorry, this has been already discused. (is there a way to delete a post?)
Nuisance Phone calls
Last week every day I came home I had 5 or 6 missed calls with 3 different numbers. They were always called within minutes of each other. After getting annoyed I dialled 1 back to find it was EDF. Tonight I had a call from them and advised the agent that yes I was aware they had not yet put there prices up but no I would…
Charged to leave British Gas
I have a miscellaneous adjustment charge on my final statement from British Gas, £70 gas and £30 electricity. Is there any advice available on reclaiming these?
Homeserve damage
Sharing an experience with this company and the difficulties in resolving compensation. An engineer called to fit a new part to the boiler. He needed to go into the loft to inspect various fittings. Big, heavy, man. On the way down he managed to destruct the loft ladder and damage a wall and a door. Accidental, but not my…
British Gas and Nectar
Advert on tv now to tell you to go to www.britishgas.co.uk/nectar and get points for your bills and for bills and homecare accounts, it adds up to a lot of nectar points per year Every little helps as they say
Scottish Power Doorstep caller
Probably an old one, but it had me laughing. Caller at door identified himself as working for Scottish Power. Asked if he could see my last bill. Told him I was not with Scottish Power. Replied that Scottish Power were the supplier for my area and as such had an obligation to check that householders were not being…
separating utilities
Hi We share utilities with my parents. They have a granny flat at the side of our house. We are going to fully separate the two with a view to eventually selling as two properties. Obviously, the gas water and electric can't be joined to us. Does anyone know how we start off doing this. What are the steps involved?
EDF / Sainsburys
Hi, I have a few questions. I switched to EDF last September (caught in the supermarket and that was just plain dumb on my behalf to sign up), anyway I know I am stuck with them until August now so: 1. Gas still not sorted out, we have an IGT and we had all sorts of trouble switching from EDF to British Gas first time so…
e-on Price Protection, worth it ?
Hi, i'm after some advice please. I'm with e-on at the moment on the price protection R1 plan which keeps prices below a certain amount if the normal prices rise. It's due to end and e-on have stated that in March they will automatically change me onto the new price protection plan. I'm trying to work out of i've actually…
EDF...help.
What a tale of woe....I changed my energy supplier to EDF in June 2008. I had been with Npower who were pretty average but EDF were cheaper and offered a cap on prices and a duel fuel discount. I wish I had never bothered. When I signed up I wanted to pay duel fuel, direct debit. No problems, all went smoothly and I was…
How come nPower could happily take money from my bank account by DD but ...
When I switch to another provider, and we finally work out that they owe me £450 :eek: they have to send me a cheque to pay it me back ?? It's just annoying, as I have to make a special trip to my bank to pay it in (so it'll be about a week before I can get there). BTW I switched mainly because they put my monthly DD up to…
Scottish Hydro are a joke!
I changed to Scottish Hydro in Sept 2008 for both gas & electric. On receipt of my first bill both my first readings were wrong. Nowhere near what Scottish Power issued as my last reading for my final bill. I phoned up in May2009 to sort out this issue and through no fault of my own I didnt keep an eye on it. I got issued…
electric bill
ok is there someone with a bit of a brain ,i live on a boat and my landloard charges me 12p unit for electric ,thats the easy part ,i only have a 16amp suppply anything over that the electric will blow so my max imput is 16amp,ok some one how much electric a day could i use if i had a constant flow at 16 amps,,any one ,as…
Lots of electricity and a tiny bit of gas.
Hi I am about to move to a flat where the heating and hot water are electric but there is a gas hob. I have been trying to use uswitch to work out if its better to go for a dual tariff but obviously my usage is not going to be the same as the average ones used to estimate the bills. Are there any comparison sites that let…
£1500 of gas in 5 weeks!
Hello My parents have had a bill in from British Gas for 5 weeks of gas at £1500. They have been having the heating on a lot, but they have new Worcster Bosch Greenstar combi boiler and an electric oven and fire. I can not see how it is possible to even use £300 of gas a week but British Gas insist this is correct and they…
What is Energy Trust fund?
Hi, I have just phoned British Gas to ask for a payment card so I can pay my current bill by instalments. When I explained why I was having a problem paying , lost my job etc. now on income support, the man on the phone recommended, and gave me a phone number for Energy Trust fund. Has anyone had any dealings with them,…
British Gas HomeCare - 8 year-old boiler condemned due to years of corrosion
My 8 year-old boiler was condemned 2 weeks ago due to corrosion. The BG engineer says that the corrosion at the rear of the boiler means the unit is no longer sealed/safe for use. The boiler was leaking water so we called out BG, they came and diagnosed a problem with the heat exchanger. New one ordered, then engineer came…
PLEASE HELP Utilita have taken my money
I am with Utilita for my Gas supply a few days ago they came to read my meter. Yesterday they took £500 straight from my current account no bill and no notification. Even if I am in arrears can they do that and legally where do I stand. They have taken my mortgage money and now I can't pay that help.
N Power!!!
A while ago I posted about the trouble I had got into when changing my gas supply to N Power. To cut a long story short I had a debt on my pre-payment meter of £170 which was the standing charge over the summer months. I changed my supply back to British Gas. Unfortunately the debt was still on the meter and for every £10…

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