Nuisance Phone calls

Joyful

Last week every day I came home I had 5 or 6 missed calls with 3 different numbers. They were always called within minutes of each other. After getting annoyed I dialled 1 back to find it was EDF.

Tonight I had a call from them and advised the agent that yes I was aware they had not yet put there prices up but no I would not transfer. He would not accept no for an answer. I advised I was on the Telephone preference service and would he please remove me from their calls. All he could say was " It's the first time I have called you and you probably ticked a box when you were online". I advised I always tick to say not to have my details shared but was so annoyed he would not gracefully withdraw from the conversation.

If anyone else is getting bombarded the telephone numbers are:
08004080810, 008001218150 and 08000285085

I just needed to have a Rant!

spiro

From today the maximum fine for 'silent' calls has increased from £50,000 to £2,000,000 and OFCOM have said they will not hesitate to use it if firms continue with this practice. Several firms were fined £50,000 over the last couple of years to the previous fine was not a good enough deterent.

Premier_2

Joyful wrote: »

... I advised I was on the Telephone preference service and would he please remove me from their calls. ...

If you are sure you have not given permission previously, or now you have instructed them not to call again, they call again anyway, you can make a complaint here.

http://complaints.tpsonline.org.uk/Consumer/

I don't think it helps much, but if they get enough complaints relating to the same company, who knows?