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NPower price rises - just got letter...
Hi all, Just got my notification of price rises from NPower. I was expecting about 5 - 10%...maybe that was naive? Anyway, I'm on Sign Online 18 for both Electricity and Gas. Details: ELECTRICITY Was Single rate 7.44p Daily std chg 27.4p 4th Jan Single rate 9p (up 21%) Daily std chg 13.3p (down 51%) However, my single rate…
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Help estimating my remaining winter elec bill
I've just switched back to scottish power. I've taken two readings in the past few weeks since I've had the heater on all the time. I am unsure of the rates though plus fixed etc. I got my head around the water ones now but still learning the elec. Could someone do the calc. for me and tell me how they did it. My two…
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EDF energy have ripped me off! HELP
Hello i was wondering if anyone could give me any advice on where i stand? I have been a customer with EDF energy since April 2009 and i am on economy 7 having 2 readings day and night due to storage heaters. I was at first paying £90 a month which i thought was reasonable and i had people into read my meter on a regular…
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Repaying debt on Gas meter, and cold weather!
Righto, I realise this is a bit of a long shot, but was wondering if anyone could help? Im currently repaying a debt, which has been added to my gas meter. BUT, ever since the weather has become really cold, they've stopped recovering the monies owed. Ive looked through the meter, and can see that theres still a bit of…
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NPower advise they have never seen anything like it.
Right - this is a good one. We stayed in a house built it, sold it and built another house next door and took our door number, the local authority gave our old house a new door number (this was 2004) We moved into our current house in 2004 and always suffered from high utility bills, moved from scottish power gas? to N…
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Changing our payment method
:( Our gas and electricity supplier is British Gas and we use pre payment meters for both. They have both been in my partners name since she moved into the property nearly 10 years ago. Can we ask for them to be taken out and for me to open a new account with a different payment method. Any help would be appreciated.
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Scottish Power Tariffs
I must change my dual fuel supplier away from Southern ASAP (Projected cost £1600 p/a). Scottish Power have been phoning offering a capped tariff (which would cost me about £1400 p/a). It seems probable to me that I'm likely to spend less over the next two years by simply going for the cheapest online tariff I can find.…
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npower 2 gas account numbers
hi does anyone no why i have 2 account numbers for my gas,they are totally different.
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EDF energy unexpected charge
I am currently on one of the online saver 4 tarriff with with EDF for gas and electricity and have been with them approaching a year. I pay by monthly direct debit. I just accessed my account to provide a meter reading, which I do monthly, and have found that on the 6th December they have taken £60.83 from my credit…
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Electricity night time usage mystery
Please help us solve this puzzle. We have an E:On usage meter and have uploaded our first lot of data. We are really confused to see that our usage has a peak between 2-4am and then a bigger peak between 4-6 dropping back low after this. No use of DW/WM at this time No nightstorage No items on timer Any idea what his could…
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EDF online version 7
i was on EDF online 3 and with that deal coming to an end 31/12/2010 i signed up for version 7 which was a 5% or so increase. i expected to change over on 31/12/2010, but they changed me over on the 14/11/10. I f i had changed to another company they were going to charge me £50, do you think that they should pay me £50 for…
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pre-paid meters
Hi, Wondering if anybody can help, recently moved into a flat and it is on a pre-paid meter. I phoned southern Electric to inform them I had just moved in, they said that I need to take a meter reading. How do I do this???
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Comparison sites
How up to date are comparison sites. I am looking to switch at the end of the year and most comparison sites tell me that npower online 20 tariff is the second cheapest for me. As I have been on a fix with npower for the past two years with no problems I thought I would stay and take their online 20 tariff as recommended…
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question on electricity meter and bill
Hi, Our meter is fast approaching 99999. I was wondering what happens when the meter turns over to 00000, does the supplier's billing system automatically pick this up and calculate the right consumption or do they have to go through some manual process to amend the billing accordingly? Many thanks.
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Scottish Power Cheaper then E-On?
Howdy! I have finally got some time to research gas & electicity prices to change. I am planning to change to E-on SaveOnline 4 and I got quoted Gas First 650 kWh per quarter at 5.415p Afterwards 2.574p Electricity First 225 kWh per quarter at 20.034p Afterwards 8.547p Which is cheaper then I have at the moment. However, I…
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Wrong percentage increases advise
I am with npower on their Online 18 plan. I have received a letter which in effect put the prices up by 19%!!!!! When I challenged them on this they told me that the increases where only 9%. After a heated discussion they then said that it was a 12% increase. After an exchange of e-mails and spreadsheets they now say that…
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Cost of heating Victorian Student house
Hi, I am after some advice. I have recently moved out of my house and am renting it to students. They are complaining about the cost of the heating, saying it is so high there must be a problem. I dont think there is a problem but i am looking for some examples to back up my point of view. The house is a very large 3…
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NPower woman calling me back at 5pm please help
Hi There, I've been on the comparison sites which all tell me that NPower Sign Online 20 is the best for my to switch to but will this still be the case once their prices go up in January? Not done anything like this before so just need to make sure I'm not making a schoolgirl error Many thanks, Manicdeb
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Supplier Details?
Im moving into a house on friday and have been told its scottish and southern power. Im trying to compare on energyhelpline and i cant find that company. Do they go under a different name? Thanks in advance
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Exit Fees on Tariff Change
Hello - I wonder if someone can let me know if exit fees are still applicable when you take up the right to move to a new supplier following a price increase? I understand that the old tariff applies until the switch-over is completed within the prescribed time-scale but can't seem to get a definitive answer about…
