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Bill Dispute in late 08 early 09 - Npower
Hi all I'll try to keep this to the point - in March 2009 we moved out of our rented 1 bedroom flat. We had the last electricity bills around November, then a final one in February. The November one was for 3 months, and came to about £480. The last one was for 30 days and came to £180. The readings were actuals not…
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gas man not turning up
i was supposed to have a pay as you go gas meter fitted today but the man never turned up. i rang up and told them tjhat no-one turned up and i had to take the day off work, the women didn't seem that bothered. i was just wondering if anyone new if i could clame any money or anything
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Novice looking to switch!
Hi I have been looking iinto switching for a while now. We currently pay 105 per moth by direct debit for a 2 bedroom mid-terrace house for both gas and electricity. Now i see from reading other posts that a comparison site is best so what im asking is how do i find out what our useage is?? Thank in advance Lou
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Moving house advice
I have been well satisfied with staywarm during the last few years. In a fortnight we are due to move house to a very similar set-up. Currently the gas is with British Gas and the electricity with Southern Electric. I assume that we have to phone them once in the house and supply the meter reading which should talley with…
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Stymiedagain
Independent Gas Transporters (IGTs). Around £40.00 per year is added to my EDF gas bill because my home is supplied via an IGT. The MSE site states that (when applicable), EDF Energy only charge an IGT levy on "Gas-only" customers. However, EDF advise me that ALL customers who are supplied gas via IGTs are charged this…
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Gas & Electricity For The First Time
My girlfriend and I are moving in together at the end of the month. I've lived with three other flatmates for years, so I have no idea what two people living together should expect to pay, although I would hope it'll be less. Two questions really... - I can't use a price comparison site, because I have nothing to…
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Npower switch saving me £95 a month on gas alone!!
I'm really confused / angry about this but also OBVIOUSLY delighted with the saving! :T I got home from work one day last week & my wife informed me that Npower was on our street looking to switch people over to their services. I'd been meaning to look into switching for a while but only ever got round to looking at a few…
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High gas bill in rental accommodation - Crappy Boiler
We've thankfully just moved out of the worst house we've ever rented. It had next to no insulation and the boiler's 20 years old with no thermostat, it's either on or off. The final bill for the gas is around £400 and that covers from 29th November to 8th Feb. This seems extremely high and had a heart attack when I saw the…
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Should I switch from Electricity KEY Meter
I have just moved into a new flat and the electricity is done on a key meter. My landlord is not happy about me switching this over to a credit meter but british gas told me it was our decision as there is nothing in the contract about not being able to change it. Would this actually save me money? We already have our gas…
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British Gas signing me up to new contract
Hello, I had my gas & elec with British Gas on a capped tariff (Price Guarantee 2009) until Dec 2009. I had been meaning to look into a new tariff but being Christmas & New Year completely forgot! However, the other day I got an e-mail from them saying "Recently, you decided to continue with your fixed price tariff on…
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BG Paperless Billing? no replies to emails?
Hi Am I naive in thinking that BG are having a problem lately or have they always been this bad in dealing with customers? I am having a few problems and my emails are being ignored. To top it off, the website is now showing that I am NOT signed up to paperless billing when I am (obviously this is a worry as no paperless…
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Scottish Power ripping me off?
In December I had a cold call off representatives from Scottish Power on my doorstep with whom I changed over my gas supplier as I was already with the same company for my Electricity. As a side note to this we are pre-payment customers for both Gas and Electric. Beginning of January I received a letter about the Electric…
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Business Gas help
My contract is up for renewal. Im currently with npower and they have offered me 1 year = 3.978p/kwh or 2 year = 4.161p/kwh No standing charge if tied into a contract. I got in touch with make it cheaper and they have come back with a qoute for British Gas paying 2.836p/kwh with a standing charge of 8.9p per day. Im not…
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Web 14 from npower
Currently with npower on their web 14 dual fuel thingy. We have been with them a year in march. Looked at switching and it can save us a fair chunk of change (£300). However we are due a price reduction after being with them a year, the problem is I can't find anywhere that tells me how much that will be?
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Npower prepayment meter (EM credit charges)
I wonder if someone could explain to me how the charges work on a prepayment meter? We have the new key meters and have a 3 monthly statement sent to us according to the statement we have used £27 standing charges for going into emergency credit. Well this is what I am assuming as it lists all the times I have bought…
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Wet Electrical Heating Costs ?
Hi after a close call with my storage heating I have decided to get rid & am swaying toward a Wet Electrical Heating system I'm trying to find hard facts out about the cost of running such a system, so far I have been informed by a couple different sources that if I change my current heating tariff from E7 to a standard…
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Cost of a new electricty connection to a new build
I have just recieved a quotation for an electricity connection to my new self build through scottish power the price seems a little high for what they actually have to do . (7,000 pounds) The connection will be a single phase supply off the main line which already runs over my plot, the work involves installing a new pole…
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Huge utility bill sorted - here's what I did...
Hi Folks.... I posted a thread on here a couple of weeks back regarding a huge >£400 bill from NPower for an electric account which had built up to this amount since may '08. I'd not had any statements since Jan '08 and felt this was really unfair! Basically I spoke to consumerdirect who gave me some really good advice and…
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Am I paying too much for my electricity?
I have just got my electric bill from the 19th November 2009 to 9th February 2010 and it's £334.00. I live in a 1 bed flat 1 reception room, kitchen and bathroom. I have a mix of storage and convection heater but got the E7 meter replaced with a single meter so don't use the storage heaters overnight. It works out about…
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Economy7 - but no storage heaters
I currently have a economy7 tariff with South Elec but no longer have storage heaters. Does anyone know if I should change the tariff? I live in a very small house and don't use any heaters as I have a wood burner. I also don't have gas but am at home in the day between 2-3days a week. My weekly bill approx works at about…
