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British Gas - Even they are confused!
Hey everyone. I rarely visit the forums but my Mom and Sister are both regular lurkers/posters so thought I'd come here for a bit of advice. My housemate and I (2 bed student let) received and paid a bill at the end of last month for around £136 following a meter reading. Yesterday another bill came through the post…
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£3,000+ Electricity Charges
:eek: We had a new meter installed in 2007, bills we received after that seemed much lower than before - we were previously on economy 7, but were advised that this was unwise as we have gas heating, cooker and water. Anyway, they came to read it about a year ago and afterwards rang up concerned that the reading was…
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Diplomat Appliance in the kitchen - Problems
Hi Im not sure this is the correct place to post this so I apologise in advance. Basically, Ive just moved into a new home where they left all the white goods, which are all made by Dipolmat. Im having a few problems with the washer/dryer and oven and im just wondering if anyone could help? With the washer dryer, the light…
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£260 electricity bill for 3 months, 1 bed flat!?
Hi, I have two questions concerning a new electricity bill. 1. Is it possible for me to have used around 2500 units of electricity over the past 3 months in a 1 bed london flat? Note that I work at home and have electric heaters which have been on frequently but it seems unlikely that I could have used this much doesn't…
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Prepayment Meter
Hi Hoping someone can help. We had a debt years ago with eon and a prepayment meter installed. This was repaid some years ago. How do I get rid of my prepayment meter and get on to monthly direct debit?
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Electricity bill problem
Son has recently moved in with his g/f into a rented flat. She had this flat for maybe 10 months before he moved in so hasn't had a full 12 months worth of electricity bills so can't compare costs since last winter. Flat is small.... one bed / all electric. Electric boiler with radiators. No tumble dryer. They have just…
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Should I switch now?
Hi guys, I am looking to switch from a capped Scottish Power tarriff to web saver 8 (not capped but remains 3% under full price) or online discounted energy (more expensive than web saver 8 not capped but remains 4% under full price). Do you this it is a good time to switch, don't want to switch and then the price shoots…
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Scottish power; disgrace!
I am foaming on behalf of my Mother, who on switching to a cheaper deal with E-ON, from Scottish Power, was then visited by a cold caller who seemed very plausible, explaining that the E-ON deal was misleading.......he said the Rates were cheaper with them and could keep us with Scottish power. When my mother said that…
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Economy 7 confusion - please help!
Hi, I was hoping someone knowledgeable and helpful could give me some advice! I moved into my flat about 2 months ago. It is elec only, 1 bedroom although more of a bedsit really. Powergen have given me estimated bills of £50 a month which I was happy with. I was worried about how much I was spending so rang them with a…
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MSE News: Green energy certificate scheme launched by Ofgem
This is the discussion thread for the following MSE News Story: "The "green energy" label will only be given to firms that genuinely provide environmentally-friendly benefits ..." Read the full story: Green energy certificate scheme launched by Ofgem
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Vaillant Homerserve 637
Approximately 18mths ago we had a Vaillant 637 system boiler fitted. In that we have experienced a number of problems and the last one relates to this post. A faulty connection tube was causing air to enter into the heating system and ultimately shut the boiler down. I have never known a boiler shut down in my life until…
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Gas and electric bill ridiculous!
Hi all I rent a flat with my husband and the landlady has the gas and electric through Utility Warehouse. When we first moved in, in August, the bill was roughly £89 for each of the first two of months. Obviously once the heating went on this increased and in December it shot up to £164 for the month! The electricity seems…
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Just moved into our new house - Gas & Elec Supplier help
Hello We have just moved into our new house (gas & elect) and just wondering if someone could help us select the product. The new house already has SP as supplier. But there are too many products and tech details around pricing on the website. The customer service are not bery helpful as always. we are 2 people - elec n…
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Homecare 400 - is it worth it?
Been offered Homecare 400, costing £1.33 a week extra, is it worth it, with regards, roof cover, locksmiths, window replacements, pest control?
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Hot Water - Settle An Argument Please!!
Hi All! Im hoping someone can give me a definitive answer on this one! Basically, a friend of mine says that when heating hot water it is cheaper, and uses less gas, to leave your hot water on permanently rather than having it on a timer to come on twice a day for example. He says it uses more gas to heat the water from…
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EON direct debit increase
Hi, I may have duplicated this post so sorry if I have. EON have contacted me to say that they need to increase my dd from £50 per month to £142 to allow for the increased electricity we normally use up to May. After last quarter, we are £163 in arrears, which we normally pay off over the summer as we use less electricity.…
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EDF Bill help/Silly questions!
Hi I hope somebody can help or point me in the right direction please. I signed up to EDF dual fuel in October (think the tariff was online V5 or similar?) I have been submitting meter readings monthly but as of yet have still not received a bill from EDF. I have checked my readings today against the opening ones I gave to…
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BG Complaint stages
Hi, My wife and I have a long standing issue with BG, after months of fruitless phonecalls we nade a formal complaint but after two months we have had no response apart from the acknowledgement. We now want to take things further, if we take it up with the MD of BG 'Pay As You Go' (as suggested on the BG site) do we then…
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Boiler maintaince
What are the best options for bolier repairs? I have a Valiant combi boiler. It's only about 5 yrs old. I've noticed it's taking a longer time than usual to get water as hot as it should be. It is working....though I fear something may be on it's way out. It may just need a service. I rang my usual plumber a while back but…
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Eon, 960 clubcard points or £28 what would you choose?
I am at present on FixOnline3 from Eon and will spend £960 approx for my gas and electricity after discounts and will get 960 Tesco points. If I switch to Eon FixOnline5 the exact same gas and electricity will cost me £932 after discounts but no Tesco points:( because the discount is 24.5% rather than 22.2% So I will…
