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Switched supplier but received British Gas Bill!
Has this happened to anyone elese? In November, I switched from British Gas (gas) and EDF (electricity) to Scottish Power via moneysupermarket.com. As far as I knew, my account has been set up, I supplied meter readings and I've already had to supply meter readings again. Then yesterday, I received a £250 bill from British…
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Energy Companies Told By Ofgem To Explain Bills Better.
http://news.bbc.co.uk/1/hi/business/7966467.stm
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how long does it take to work out your average energy consumption?
I am moving into my first house. I know that the previous owner paid about 90 quid a month on her electricity and gas together (but she is an OPA and was on a special over 65 rate). I have no idea how much elec and gas she used to use so can't use the comparison sites....... How long will it take me to work out how much I…
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1st House; Advice Needed
Hi I'm about to move into my first house on the 3rd of April, and I'm looking for some advice regarding what to do with gas/electric. Do I continue on the current owners deal or do I need to sort something out? All these comparison websites ask who is my current provider, and I don't have one! Any tips and advice on moving…
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changing utility providers
I have been obtaining quotes for changing gas elec providers and noticed that if i give all details to u switch on their site they give me a savings figure of £529:56 if i give same details through this site for the free case of wine they claim my savings will be £480:56 which is £49 less this being the cost of the wine.Oh…
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Just recieved Intention of court action letter....please help!!!!!
Hi all I switch from E.ON to EDF energy a little while ago, when i switched i owed £188 due to being on the wrong tariff for goodness knows how long EON's fault of course for not notifying me......so i switched EDF said they would take on the debt. To cut a long story short i have today recieved a letter with intention of…
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Unfair Charges For Paying By Cash - Could This Be The New Bank Charges Claim ?
Hi All was reading in the papers how OFGEM have said that they are gonna force the energy companies to do away with `unjustified pricing` ie that prices for not paying by ddr should refelct the true cost. this is £20 , yet most charge upto £69 extra. its also in defiance of an EU directive which says the same, that prices…
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Faulty boiler & Homecare 200
Hello, I have an 18 year old combi-boiler that doesn't seem to be up to the job of heating all the necessary apllliances if they are all used at the same time. For instance, if the washing machine is on then the heating doesn't work, if the washing machine is on then the shower wont work, etc etc. The engineer even had to…
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can someone see if i'm on the right tariff please?
I'm with Scottish power, economy 7 with no storage heaters, 1 bed all electric modern flat. The flat's water heater is not on economy 7 timers, just heats up when any water has been used. Our winter quarter from 10/2008 - 01/2009 was £388. 01/2009 - 03/2009 was £220. Where are on a standard online standing charge tariff.…
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NPower have sent me a cheque, but what for?
I received a cheque this morning from Npower for £29.80 It says "As promised here is a cheque for £29.80" :confused: We recently decided to swap from NP to British Gas, we have received confirmation from British Gas to welcome us back with them. What's going on? Do I cash the cheque, I'm worried that it is some kind of…
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How to switch when I ow money to NPower?
I realise I'm not getting the bast price for my gas and electirc as I haven't changed tariff since i moved into the property 5 years ago! but I can't switch because I owe money to them for gas which i simply can't afford to pay in one lump sum, is there anyway i can still switch or can NPower do anything for me (after…
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Ahhhhhhhh!!!!!
Recieved a letter from Scottish Power, they are putting up my monthly DD from £70 to £122!!!! I always paid £70 a month when I was with EDF and the majority of the year I was in credit. I swithed to a fixed rate with Scottish Power because they guaranteed they would be cheaper and now I am paying out almost double a month.…
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Npower CEO address?
Anyone reading my British Gas woes thread last year will remember that the only way to resolve a complaint that had been dragging on for months was to write to the top man. (See my 'British Gas woes' thread form last year) Sorry, no link. The forum won't let me post links as I'm a 'new user'. It seems that Npower are no…
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EON Capped Tariff
Hi I signed up to an EON capped tariff in September that is capped until October 09. Am I correct in thinking that I am actually tied into EON until after October? Thanks
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Not being charged for Gas by anyone?
Hi All, I have just realised that i am not paying for gas at all. I switched to BG last year but then realised the guy that sold the deal to me hadn't told me the truth so, went back to E-ON. I had to write to BG & effectively give them notice. The problem is, I have just been looking at my accounts today and to my shame…
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British Gas - whats cheaper Click or Websaver?
Would it be more beneficial for me to change to BG Websaver 2? I'm currently on click 4 for elec and click 6 for gas. I live in the Yorkshire region? Thanks
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npower sol 14
Hi all, I am currently with npower and paying 100 quid a month on a standard dual tariff. I have run their online quote for sol 14 and the DD would come down to 80 a month, so quite some saving. Is this too good to be true? I was also wondering if you can apply for this account as an existing customer on the phone rather…
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Scottish & Southern Telesales - Scam/Phishing?
I just had a phonecall from Scottish & Southern trying to get me back (I switched from them to a fixed rate deal with Sottish power last August), apparently I was one of their 'best' customers (I'd only been with them about 14 months before I switched) and they would offer me the best deal, I asked what the rate he was…
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Economy 7 hours
I have just noticed that the mechanical clock on my elec meter is wrong. This means that my low units start and finish at the wrong times, ending at approx 3pm. In this case it works in my favour but is it legal to have my low units when I want them and not when my company wants them ie. 12am to 7am?
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Electricity or Gas??
I currently use only Electricity in storage heaters, 3 bed detached house. Over the last 2 years I've used an ave 11900 units at night and 7800 units during the day on eco 7 tarrifs. My wife and I both work from home. There is gas just outside. Would it be worth installing the gas to do the central heating?? I hope someone…
