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Energy Companies Told By Ofgem To Explain Bills Better.

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  • Ken68
    Ken68 Posts: 6,825 Forumite
    Part of the Furniture 1,000 Posts Energy Saving Champion Home Insurance Hacker!
    Considering that the supplier has limited knowledge of the customer and usage pattern, I think they do well on the direct debit side of things.
    Maybe they don't even have a usage pattern until a few months into a contract.
  • Surely they should make them PUBLISH how they work out their DD figures?
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • adprob
    adprob Posts: 137 Forumite
    I reckon I must be a freak. I have no problems understanding my bills!
  • mvan
    mvan Posts: 38 Forumite
    The faster we get to the position where you pay for what you actually use based on real time data from the meter the better, to avoid hundreds of thousands of consumers providing the energy companies with a free loan. As with most of these rulings nothing much changes...
  • Ken68
    Ken68 Posts: 6,825 Forumite
    Part of the Furniture 1,000 Posts Energy Saving Champion Home Insurance Hacker!
    The energy companies almost certainly do a credit check, and they have your address so could work out what type of house.
    Don't think they would be allowed to share info.
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