-
Your buyer wants to cancel....
This is the first of the new cancellations I have had. The wording in the message is: There is no other details on the cancellation request and you can click Yes or No to cancel and refund immediately. I had heard this was coming in but it's the first time I've had it used.
-
Ebay RM signed for not delivered.
I sent something 1st class signed for on 10th Oct. I messaged the buyer and they thanked me for letting them know. I have checked the tracking and it says delivery was attempted on 11th Oct and a card was left. Since then there is nothing more. Would this have been updated if buyer had collected or had re-delivered or does…
-
buyer claiming damaged item, what can I do?
I sold a boy's winter coat as used, it went for significantly more money than I was expecting. Like three times as much. The buyer messaged me at midnight last night saying it had arrived but the little scrap of leather on the zip that you pull, fell off when she pulled the zip. She said she wasn't happy. I said i can see…
-
Ebay return
Hello, I received a pair of boots last week which were listed as from 'New Look' but they are in fact from a Malaysian company & are burst at the seem at back. I requested to return the item which the seller agreed to. She 'sent' me a label but there is no label just an address - no name. I have sent photos to prove she…
-
Ebay purchase, defect not described, threatened with Police & Court
Hi to everyone, I have recently made a purchase of a computer LCD screen. It was bought from a private seller not the company. Was described as used but totally like new, perfect example etc. Monitor has a dead pixel and it is 2 years old. The dead pixel is nearly right in the middle of the screen, which is distracting. I…
-
Question about Etsy.
Wondering if anyone can help me with a question about Etsy. My mother passed away last year and we have some of her clothes. They are dresses, two piece suits and coats about 20 items in total. Most of them are 60's and 70's. We are looking to sell them and looked at Etsy, however I'm not sure if I would be able to as I am…
-
What would make you block a bidder?
I've just blocked someone who sent me a message about 3 minutes ago asking how to upgrade to first class as she needs some of my widgets by 9am Tuesday. :eek: Yes, a lot of my packets are delivered next day, but sods law it would probably be this one that gets held up in the system. I'm not risking a late delivery mark for…
-
UPS delivery via Ebay
I usually send by Royal Mail or Collect plus. Just saw on ebay shutl delivery and an option for 1 day delivery with UPS is cheaper. Can anyone advise me if they use this and any problems. Thank you.
-
ebay do you check if a household is non-smoking
Further to my other thread where I have recived items that stunk of smoke I am kicking myself that I didn't check. I buy quite a bit off ebay and never check, most of time its fine (I think sactiscally there must be far less smoking households than non-smoking) Clothes it isn't so much of an issue as they can be washed but…
-
unlucky items
Has anyone had an item that just seems doomed to cause issues? I have this widget, listed it about 13 months ago and it eventually sold just before Christmas via a 'Best Offer' but buyer never paid so I ended up down the NPB route. Sold again a few months later via auction, this time via the GSP programme, and again never…
-
non ebay costs
I know we all like a good moan about the costs of selling on ebay but I have an item that ebay will not allow to be sold under their knife policy, but which is legal in the UK. It has a value of about £20, so I checked out my local auction house re selling a few lots. The costs are 20% on selling price plus VAT on the fee,…
-
Item damaged in transit
I recently purchased a digital SLR camera from a private seller on eBay. It was sold as 'for parts or not working' although the item description made it clear that the camera did in fact fully work - but that it had simply been very well used (in other words, it had had a hard life). On arrival it was clear that the camera…
-
Damaged in transit!
Sold item on eBay and sent with Hermes on Monday. Tracking shows as with courier to be delivered and then damaged in transit. Been on web chat twice today trying to find out what was happening with no joy. They said they would issue a claim form which they have now sent to me. On the form they want pics of the damage to…
-
3D barcode shows delivered on RM site but not ebay.... not received case?
I sold an item last week and the day after dispatch the buyer emailed me to say "someone had hacked into his ebay account and changed the address on his account, so it has gone to the wrong address, so he needs his money back". I explained it had already been sent to the address provided, but he has now opened a not…
-
Feedback as a seller.....
More and more I’m seeing my buyers aren’t leaving feedback and I know the items I sell are great quality, posted really quick and I leave feedback for the buyer...is the feedback system dying? Is there any point in the feedback system at all if people aren’t going to use it?
-
Been conned?
Ok, so I sold an item to someone. Sent 2nd class large letter. Stupidly did not get proof of post. After 1 week buyer contacted me to say it had not turned up so I refunded the £10. Last night I sent them a message on spec to see if it had eventually turned up and they said that it had! So they now have the item and the…
-
Help! ebay 1st sale
Hi I just made my first sale. Do I need to anything? awaiting payment, there is a send invoice button.. do I need to do this to progress things? Thanks
-
Postage for Posters
I have recently sold some posters which are 30 x 40 inches, approximately 'A0' size. These are mailed in tubes approx 3 ft long and 2-3 inches wide. The weight is negligible. It is very clear from the Royal Mail website that this is a 'Medium Parcel'; there is even a picture of a tube. The cheapest UK postage for a medium…
-
unpaid case - ebay
Is the unpaid case automatic on ebay or does the seller have to instigate it? Thanks
-
EBay account suspended. Help!
Posting on behalf of my daughter who is at university. I don't know all the facts so please bear with me. My daughter has just purchased a textbook for her university course, and then received this email from eBay; Hello ***** Your eBay account was suspended because recent account activity has raised security concerns.…