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Hermes Tracking
so I dont really get much by Hermes. However recenlty had a few items. no problems so far. bought an item from a seller. 2 day despatch,5-7 days delivery. Item bought 3/10/17 Marked as despatched Wednesday 4th. Tracking updated to collected Thursday night (10.50pm). Im assuming it was via parcelshop. Friday night it…
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"Wardrobing" - wearing then retuning - anyone found an answer?
Have any other sellers found an answer to this , what I have found is a real increasing over the last year, of people wearing items that I've sold them and then returning them as unworn ( usually with armpit stains or other stains and smelling very used ). I'm trying to find tags or clips that also can be attached to the…
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eBay switching listings off?
For ages i have felt that ebay switch listings off and now I am sure they do. Haven't sold a thing for 4 weeks - not even any watchers and then suddenly over last 2 days sold 4 items and guess what? All were from same area Surrey. I live in Yorkshire. I am a private seller and don't sell that much but usually have a few…
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Best place to see unwanted CDs and DVDs - similar to Music Magpie
Hi, i have a few CDs and DVDs that I don't want. Can anyone recommend any good sites such as Music Magpie that offer fixed payment for items? Thanks!
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buyer was the scammer
hopefully this is the right place. my friend's parent recently sold a drone on eBay. it was barely used and working fine but the seller then said that it was faulty and opened a case with eBay. eBay did the usual "send the item back and get a refund" but when the buyer sent back the package, they had filled it with…
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Return Gone Missing - Advice?
Hi all hoping to get some advice and I'll keep it as concise as possible... - sold an item on ebay - dispatched the item via Royal Mail 2nd class signed for - buyer received the item and stated it was damaged - I asked the buyer for photos, she sent one which showed the item was broken (this must have happened in transit)…
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Possible Royal Mail strikes
I just had this message on my business account, might be worth keeping an eye out for news. Dear customers, As you may be aware, the members of the Communication Workers Union (CWU) have voted to take industrial action. It’s business as usual as talks continue with the CWU. We believe any strike action taken before the…
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Discussion - ivory ban
I know we have a few antique dealers on here and I imagine many of us do come across ivory quite frequently (I know I do). Whilst ebay ban the sale of it outright it is currently possible to legally trade in ivory as long as it is pre 1947 and can be proven as such, that looks like it is likely to change in the coming…
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Quick question reveal reserve?
Hi On Ebay is there any catch to telling a bidder what your reserve is set at? or is it a complete no-no? I can't think of why not. Thanks!!
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Gumtree refund problem
So I'm new to this and I know this isn't an eBay related problem but really need some advice. Last Wednesday I sold an old iPhone 5 I hadn't used in about a year on gumtree. The person that bought it text me on Thursday so say it wouldn't charge properly or hold charge so they wanted their money back. As it's an old…
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Online members shops
Hi, anybody used online retail members shops such as Cocosa? What are your experiences?
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Cancelled sold item after posting.
Sold item last night which I posted this morning RM second class. Just got message from buyer asking to cancel as she already has one. I messaged back to say sorry it has already been posted. What is the correct thing to do in this situation and does she have a right to return? I am a private seller
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Scam I assume
I've just had an email which I am convinced is a phish but I can't see how it works. The email just says: Hello, Is there any tracking # for my order? I haven't received it by now. I paid 7 days ago. Please let me know as soon as possible. Sent from my iPhone the address is comes from is (redacted) @hilgrup.com but the…
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Global Shipping Program
This is a first for me, I've sold a small item; didn't realise I'd opted into GSP, but apparently I have , lol....anyway, I see the payment in my PayPal account and the address for the GSP shipping, the calculation for the postage label etc is fine, but I don't see anything in my eBay account along the lines of "Buyer has…
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eBay returned item problem
Hello, I have an issue with an ebay purchase and don't know how to now proceed so any advice would be welcome. The issue: * I purchased an item in August via paypal. * The seller sent it via Hermes who tried to deliver it while I was not at home * Hermes then returned the item to the seller * There is tracking to show that…
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Purchased item not in stock! AAARRRGGGHHH
So on Tuesday my printer packed up and I needed a replacement. Rymans had the one I wanted, delivery estimated Friday so I bought it. No delivery by following Tuesday so I sent a message. Just got a reply "Unfortunately there has been a further delay. We are expecting stock to arrive today. " Not good enough, can I…
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Ebay new contact policy query
Hi, I have a business account on Ebay and I've received an email saying I have to remove all contact details from my listings. My email address appears automatically at the bottom of my listings, this was put there by Ebay. Do I have to remove it? If so, how?
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Hermes £1.91 small packets delivery offer finished?
Hi All, A few weeks ago Hermes were doing postal delivery for £1.91 but all of sudden it has stopped was this promotional offer or am I doing some wrong?
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Buyer deliberately cut item. Best thing to do?
Ok I know what would be the just thing to do but I'm asking what is the best thing to do for me through eBay process. Buyer has deliberately made a massive cut in an item ( I know without a doubt) and said I don't need this item anymore and now look at this 20 cm hole ! - has to be seen to be believed opened item not as…
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Item Not Shown Up
Hi, I ordered a £200 tablet about 3 weeks ago, the seller had been operating for a while and has a good reputation with positive feedback in the 10,000s. A few negatives, just people complaining about slow delivery! I bought with my credit card thinking credit cards offered additional protection but all the "help" on ebay…