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Dispatch Time Stars
I sold a few items this month and have found that my dispatch time stars have dropped from 4.9 to 4.6. I always post the day after payment (or Monday if payment is the weekend) and all the feedback I have received has been good - "quick delivery" etc. I've had a couple of items that were sent as standard parcel, so it…
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How to Leave/Remove Bad Feedback - a Cautionary Rant
NB I should note that I've had bad experiences on eBay before, and left negative feedback before, and talked to eBay customer services before - but this is the first time I've had feedback removed, and the first time the seller communicated only over the phone. After a bad experience from a seller running a blatant scam,…
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could I have an issue I wonder
For all those who reckon I don't have problems with my buyers- I may just have found one earlier this week. Apaprently my item is delightful and they are really happy with it but a tiny minor part of one component shows damage and they want to know how I am going to resolve this. Strangely enough my scam radar has not gone…
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Is this illegal? Passing details to Amazon?
Hi All I bought a book from an ebay seller the other day. It arrived this morning directly from Amazon!!! Now I feel very foolish because I thought I had checked Amazon first but on investigation the book is £5 cheaper on there than I paid on ebay. I'll probably not take it further but just made me wonder...does the ebay…
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INR from USA
Hi, Ordered item BIN from USA on 6th Nov. Got dispatch notice on 7th advising there may be delays due to hurricane Sandy. Tried the tracking number, but it's not been updated, just showing package picked up on 7th. How long should I give them before opening dispute? TIA
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Ebay Item not as described - RoyalMail claim
Hi, I auctioned a framed football strip and posted the item by Royal Mail Express48 at a cost of £15.30 as the item weighed 6.4kg. The buyer has contacted me to say that the "item was not as described" as it has arrived without the frame, (which is clearly shown on the Ebay photograph) and was only stuck onto cardboard. He…
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Courier - sign or not on delivery?
Hi, started using couriers earlier in the year and am still trying to work out the best options. I had a few people complain that their parcels were left with neighbours or on the doorstep, so I started using the signed for on delivery service as I realised unless the person was honest they could claim item not received.…
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Posting to the USA
Hi there. On Tuesday I posted out a cd to the USA. I went online to check where it's upto today and came across a link for a customs label. This might sound ridiculous but I didn't even know this was a requirement?! I've never posted outside the UK before and the lady in the post office never mentioned anything to me so I…
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gotta love em
6 nov - sold item 8 nov - posted item 21 nov - item 'not arrived' 21 nov - emailed buyer lost in post form to complete & return stating if they want a refund or replacement 21 nov - buyer refuses to complete form 22 nov - item 'arrives' 22 nov - negative customer is always 'right'. seriously? yeah right. rather take the…
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FREE LISTING 24th & 25TH November
With thanks to purple321 (from the main alert thread) And again, just auctions this time though http://pages.ebay.co.uk/promos/0IF_112412/index.html
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Can anyone help me to send this parcel cheaply please?
Ive sold an item on Ebay offering free postage. Ive sold 2 before and usually use City Link £8ish pounds economy service. However this buyer according to the site is in the highlands ( PO postcode)and the price quoted has rocketed to around £18 I think it was. The parcel weighs 14 kg H=73 L= 73 W=25 cm. I dont need a next…
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Ebay removed my designer handbag
I wrote the designers name in the header and I know it's real, and because I listed the name it had to be removed. Are there any loop holes around this does anyone know? Thanks a lot :)
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How long after return for refund??
Hi, hoping some of you clever people can help- I've looked on the ebay forum but I can't find an answer Husband bought an item which was faulty and unsafe. Didn't get anywhere with the seller so opened a case through ebay, who asked us to return it with tracking. Its now been over a week since the item was received by the…
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Paypal - cross-border fees?
I'm only an occasional ebay/PayPal user, but I've recently made a fairly high-value sale on ebay and been charged an unexpected amount by PayPal. After querying it I have found out it was because of a cross-border fee. I had no idea this would be a cross-border transaction, and don't see a way I could have found this out…
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Sold an item to a German buyer problems
A German buyer won my item even though I say 'uk only' in my listing. I have sent it and did not track or insure because it was under £46. 30 days later the buyer is saying item not received. Without contacting me first, a case has now been opened on the ebay Germany site. I cant understand what it says. What should I do?…
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Best place for large bubbled bubblewrap
I am going to be selling some ceramic items and think I might get some of that 'large bubbled' bubblewrap. Where is the best place to buy it. (By best, I probably mean cheapest) I assume this is the best packing material, or should I consider those polystyrene chips. Finally, 'in general terms' do couriers take good care…
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Can Ebay do this?
In June I bought a pair of shoes from a seller and they were fake. After numerous emails to the seller (with no reply) and eBay customer help I sent the shoes back to her by recorded delivery at the start of July. I sent a copy of the receipt as proof to eBay customer help as requested, I still have the original reciept…
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Oh boy, T&Cs to die for!
One of the best I've seen. Would you buy? http://www.ebay.co.uk/itm/Beads-and-beyond-Jewellery-making-magazine-used-November-2012-/380519052345?pt=UK_Crafts_JewelleryMaking_GL&hash=item5898b3f439
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Annoying buyer
Sold an item on Sunday night for around the £40 - the buyer has still not paid. I sent them an invoice and then today I messaged asking if they still wanted the item to which they replied yes they still want it and they will be paying at the weekend. Is it me or does that take the mick a but to buy an item without first…
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Knex/Bionicles etc..
My son has boxes of this stuff, lots of boxes and he really doesnt want it anymore. He has lots of motors and books etc.. for the knex but its all mixed up. I dont know one end from the other :o And he has no interest in it whatsoever. I was thinking of listing it on Ebay as one big lot with lots of photos and collection…
