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tracking
Hi I have recieved tracking number for my item from the usa but when I click on it I get this message Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office. Not sure what that means and if it will update later? because of…
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Amazon return
I have just started selling on amazon and have a return request because the buyer didn't read the description (yea, it happens on amazon as well as eBay) I have authorised the return and amazon have said they will send the buyer a returns label and I should refund upon receipt of the goods. Wll I be charged for the return…
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Money for old clothes & cash for clothes collections
Hi all, Wasn't sure where to post this so hope this section is ok. I am having a wardrobe clear out and while I will give some to charity and friends, I really need to make some cash if I can. I have posted a few items on eBay with no set price but had little interest and it may not prove cost effective in terms of time if…
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Buyer opened dispute but no longer registered
Afternoon all, I wonder if someone might be able to help, buyer purchased something from me, I posted it the same day, and it was signed for the next day at his address. All good so far :D Monday he opened a dispute against me saying parcel had not arrived, I replied to him on the open case, that the parcel had been signed…
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Ebay claims their postage label printing gives discounts, not true?
On the 'Items sold' email, ebay say '3 reasons to print your label on ebay - 1. Get discounted rates for postage' I usually ignore this, I was sure that if they gave you a cheaper postage rate I would have heard about it, as it would be widely known. I just clicked through on an email out of curiosity, and the price it…
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Buyer cancelled bid - Advice please
Hello Everyone Long time lurker here and in need of a quick bit of advice from you seasoned ebayers. I currently have several items for sale and today received a message from one of my bidders apologising because they had retracted their bid. I'm absolutely fine with that, I understand mistakes can be made etc. My concern…
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blinged babies- the return
I only picked this seller up as they are on the community boards moaning that they can't seem to sell anything: http://www.ebay.co.uk/itm/Personalised-Dummy-Soother-Clip-/261127731245?pt=UK_Baby_Baby_Feeding_Dummies_Pacifiers_Teething_Aids&hash=item3ccc6cf82d They do make any issues arising from these dreadful things the…
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Best way to sell posters
I've a few original film posters from the 60's or so that were given to me a while ago that I have been told may be worth a bit of money. They are of no sentimental value to me or the person who gave them to me (who said I might as well get as much as I can for them if they ever do become valuable). Does anyone know of how…
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Concert ticket help
I bought 2 tickets this morning on ebay for a concert in June. I decided to ask the seller for the email confirmation to show that he had bought them before I paid. He said he would send it but he has not. I then checked the seller ID on goofbid and noticed that he has sold 10 of these tickets in the last month for this…
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Buyer returning goods - how long should I wait?
Hi, I'm just after a bit of advice on how long I should wait for a buyer to return goods. Timeline as follows: 5th October - buyer won auction 10th October - e-mail reminder sent for payment to be made 12th October - payment received 13th October - posted goods 17th October - e-mail received from buyer stating goods not as…
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How to use a second chance offer
I've just has an ebay item returned and am about to refund the buyer. Long story, I had described it accurately but he made assumptions that weren't in that description and thought he'd got an antique for a bargain price LOL! So to keep the peace (and as he asked politely) I offered a refund on receipt of the returned…
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Will ebay remove this feedback
I had a nightmare buyer, she didn't pay for 10 days, when she did eventually pay, I of course posted. She left me a neg it says this: 2 weeks later seller decided to post item, after asking if I wanted a refund?? If I report it what category do I do it under? The reason she was peeved was because I have automatic unpaid…
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feedback 'too' glowing
I've been doing very well on the BIN listings on my private account from the weekend (everything is flying out ). However some of my feedback is worrying me as I don't want ebay to even start thinking they are business goods, these are all just 'things' across lot of categories and all used that I have had in cupboards or…
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Sale site cheaper than ebay?
Hi all, My first post here, I've lurked through the forums for quite a while though. I've been regularly selling things on ebay for years, but with their combined fees of about 15% (with Paypal fees included) I'm trying to find a site to raise some Christmas cash that doesn't charge so much to connect buyers and sellers.…
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Amazon cancelled sale /return 20% admin charge
A thread on the Amazon sellers forum titled "20% admin charge for cancelled listing" shows emails from Amazon saying a cancelled sale or return (full or partial) incurs a 20% admin charge (up to £5 ) to an Amazon marketplace seller. Other sellers do not see how this can be legal. Perhaps posters on here can comment as to…
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New style search results page gone?
A couple of weeks ago Ebay introduced a new style search results page with a handy 'completed listings' tab at the top of the page (rather than a tick-box in the left hand column), and an 'up arrow' on the right hand side that zoomed you back to the top of the page . Just as I've got used to this new layout, today it seems…
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Buyer problem
Hi all, Could do with some advice. I am selling a load of furniture on ebay for my parents. All the pieces are on buy it now. Somebody purchased an item on Monday. They then messaged me asking for my address, how I wanted to pay, oh and to let me know they couldn't pick the furniture up for almost two weeks. I was a bit…
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Postal scam
Just seen this on Facebook - don't know if anyone else has heard of this but with people doing a lot of online shopping leading up to christmas & a lot of us expecting parcels from eBay etc ... Thought it might be useful to post anyway
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Business asking for personal payments
Would appreciate people's thoughts on this. I recently won an item in an auction hosted on a business' Facebook page. The seller asked for personal payments via PayPal. Admittedly I missed this, and paid for it as a business transaction, since that's what it was. When I realised my mistake, I figured that I wouldn't have…
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Seller Dashboard not updating
HI Guys, I have been selling on ebay for a over a year now and it seems like I have reached all my requirements to be become a power seller apart from amount in sales but it been on the same amount for like over 9 weeks, so it seems like my seller dashboard is not updating. I did call up cs but there were not much help and…
